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Jim Ellis Volkswagen of Kennesaw

Kennesaw, GA

4.9
2,742 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has served drivers in the metro Atlanta area. Jim Ellis Volkswagen of Kennesaw is also an award-winning member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Jim Ellis Volkswagen of Kennesaw is a 2022 Wolfsburg Crest Club winner, a prestigious award bestowed by Volkswagen of America to the top Volkswagen dealers in customer experience for sales and service.
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950 Barrett Parkway

Kennesaw, GA

30144

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Showing 2,742 reviews

September 14, 2018

New car service appointment They called me to schedule my free 45 day new car service appointment. Washed and vacuumed the car. Couldn’t be happier so far. Perk of buying new at More

by reneem.holly
Recommend Dealer
Yes
Employees Worked With
Oleg Robu
Sep 19, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Volkswagen Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance!

September 13, 2018

Tiguan purchase Great experience! Gem was very patient and helpful. This is our second VW purchase from Jim Ellis. We have been very pleased with the level of servi More

by agruchala01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Baydemir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Volkswagen Kennesaw! If you're ever in need of more help, please let us know! Take care!

September 13, 2018

Oil & Filter Change The service from greeting to departing was excellent. The service was done quickly and efficiently. I am very pleased with Jim Ellis VW Kennesaw and w More

by jenga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arianna Durham
Sep 15, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, we are so happy to read such a great review about Jim Ellis Volkswagen Kennesaw! If you're ever in need of more help, please let us know! Take care!

September 13, 2018

Great experience Possibly the easiest and best car buying experience I've ever had! Everyone I met was friendly and professional! Glad that USAA steered me to Jim Elli More

by jbpru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Baydemir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

September 12, 2018

Great experience. Great overall exoerimce overall. Comfortable facility and professional people. I did specify tire rotation and balance. Didn’t notice until I got home More

by RJNICH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hi There, Thank you for leaving such a positive review despite our mistake! We'd like to offer you a complimentary rotate and balance. Please give our Service Manager a call so that we can schedule your appointment. His number is (770)370-4871. Thank you!

Sep 14, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you. Until the next time we meet, take care!

September 12, 2018

Excellent-Outstanding-Attentive Customer Service From start to finish I received “EOA” Customer Service!!! My Service Advisor, Demarkus Tate was Awesome!!!!!!Hats off the Service Techicians that work More

by Denise
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Demarkus Tate
Sep 14, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Denise, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

September 12, 2018

In for recall Went in for the first time to get a recall done and was impressed with the dealership. It was a free recall so I can’t speak to the cost More

by JWOO71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 14, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, thanks for your praise and kind comments about our team. If you're ever in need of more help, please let us know! Until the next time we meet, take care!

September 11, 2018

Great Job Guys:) Really enjoyed the used car process they have a great attitude. We were in a rush & they made sure we were in and out on time. Thanks. More

by rahim.rabiyah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curtis
Sep 14, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Rahim, thank you for your kind words and congratulations on your new vehicle! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

September 11, 2018

Jim Ellis Dealership Raul and Kevin were great! They both listened to our wants and needs. We got everything we wanted! Great car, great price, great financing, with NO HA More

by underconstruct
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Chung, Lina Vallejo - Gamby
Sep 14, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Volkswagen Kennesaw! If you're ever in need of more help, please let us know! We hope you have a great day!

September 11, 2018

. I have not had a serious problem with the car The only experience with the service department was obtaining a spare tire and jack for the new car. They also showed me how to remove the headrest. More

by scollins8
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Robertson, Matt Rock
Sep 14, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Your comments keep us motivated and working hard for all our guests! Please let us know if there is ever anything else we can do for you! Safe travels!

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