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Jim Ellis Volkswagen of Kennesaw

Kennesaw, GA

4.9
2,742 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has served drivers in the metro Atlanta area. Jim Ellis Volkswagen of Kennesaw is also an award-winning member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Jim Ellis Volkswagen of Kennesaw is a 2022 Wolfsburg Crest Club winner, a prestigious award bestowed by Volkswagen of America to the top Volkswagen dealers in customer experience for sales and service.
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950 Barrett Parkway

Kennesaw, GA

30144

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Showing 2,742 reviews

September 18, 2018

Wonderful experience and I recommend anyone to buy from this dealership. Couldn’t have gone better! They listened to what I needed, respected by time and also went above a More

by taloveday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Rotenstein
Sep 20, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 18, 2018

Great experience with sales, delivery and service I just purchased my first Volkswagen, a new 2018 GTI. The entire experience was great. I got a great price with a great finance deal. Everyone at the More

by bpayne212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Rock, Steven Rotenstein, Zach Boyanton
Sep 20, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Volkswagen Kennesaw. Please let us know if there is ever anything else we can do for you! Safe travels!

September 17, 2018

Great service but too expensive Steve was great and the Service was good but I can’t pay $260 for an oil change. That’s not value. I’ll have to use a non dealer service provider or More

by JEFF.MARLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Garvey
Sep 19, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Jeff, thank you for the high star rating and constructive feedback. Please let us know if there is ever anything else we can do for you! Safe travels!

September 17, 2018

I drive out of my way to go to this dealership for service. Jim Ellis' service department is outstanding. Incredibly helpful, incredibly knowledgeable. They kept me updated throughout my service experience an More

by JSTEVENS0415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrianna was awesome!
Sep 19, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

September 17, 2018

70K service plus a recall service Finished early! Needed the 70 K service for AddBlue, Oil, and Tire rotation. Also needed recall service on the AdBlue heating element. Gave a free More

by D_ANDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
?Steve in service
Sep 19, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Volkswagen Kennesaw. Please let us know if there is ever anything else we can do for you! Safe travels!

September 16, 2018

Leasing my new Atlas!! Jim Ellis Volkswagen on Barrett Pkwy provided an amazing experience with the lease of my new Atlas. I went in just to see this SUV up close as I had More

by mathtutor.johnson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William "Jack" Jackson, Frank Dickenson
Sep 19, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Your comments keep us motivated and working hard for all our guests! Please let us know if there is ever anything else we can do for you! Safe travels!

September 15, 2018

Buying car Oleg was great. Really helped us choose a car and told us the ins and outs of the Volkswagen Passat. Best car salesman I have ever had More

by Shafi123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oleg Robu
Sep 19, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you for your kind words and congratulations on your new Passat! If you have any further needs or questions, please give us a call. We're always happy to help!

September 14, 2018

60 day complimentary inspection Everyone was helpful, courteous and knowledgeable from the time I arrived to when I left. My car operates well and the staff performed everything they More

by Lbutler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 19, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Please don't hesitate to reach out if there's anything additional we can do for you.

September 14, 2018

Excellent car buying experience The car buying experience couldn't have been simpler. Test drove a vehicle and was given an initial quote. All the negotiations happened over email an More

by bala
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chung, Luke Bialas
Sep 19, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 14, 2018

Service people are/were great! Another very nice experience at JE VW. I'm amazed at how friendly and helpful all the folks I've met there are. Keep ;up the great work! More

by TIGER_MOTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keenan Jones
Sep 19, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Your comments keep us motivated and working hard for all our guests! At Jim Ellis Volkswagen Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

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