Jim Ellis Volkswagen of Kennesaw

Quick and easy This was my first new car purchasing experience and they were extremely helpful, upfront, and knowledgeable. I never felt like I was getting taken adv This was my first new car purchasing experience and they were extremely helpful, upfront, and knowledgeable. I never felt like I was getting taken advantage of, or anything slimey. They worked with me, gave me a great deal and didnt produce anything less than stellar customer service. The process only took a couple hours from start to finish and they helped me with all aspects of the process. Oleg, Curtis, and Frank were fantastic. I will do business with any of them in the future, no doubt. More

Attention to customer care My experience with Jim Ellis VW of Kennesaw's Service department continues to set the bar for all other experiences. From check in to when they bring My experience with Jim Ellis VW of Kennesaw's Service department continues to set the bar for all other experiences. From check in to when they bring my car around I am made to feel a valued customer. The waiting room is comfortable with complimentary refreshments, the staff is friendly and open which helps me to trust I am receiving good information. My car is always clean and cared for when I receive it back. Keep it up guys! More

First new car service and recall items My service writer Glenn was super accommodating and extremely helpful. My car was ready when promised and they offered a complimentary car wash as wel My service writer Glenn was super accommodating and extremely helpful. My car was ready when promised and they offered a complimentary car wash as well. More

Great Service! Took my car in for service and was pleased by the courtesy they provided. They drove me home while the service was performed, called to give a status, Took my car in for service and was pleased by the courtesy they provided. They drove me home while the service was performed, called to give a status, and picked me up when it was done. Service rep explained everything and went over repairs needed in the future. I was very pleased. More

great and relaxing friendly You do great work and really care about your customer enjoyable come in .all your employees nice and caring for all your needs.keep up great work You do great work and really care about your customer enjoyable come in .all your employees nice and caring for all your needs.keep up great work More

Buying Used Great deal from dealership. Willing to haggle. Dealer follow up with use after purchase. Very friendly and honest. Have a 45 day inspection coming Great deal from dealership. Willing to haggle. Dealer follow up with use after purchase. Very friendly and honest. Have a 45 day inspection coming up. More

recall service for my Volkswagen cc Friendly and personalized service, would be back in the future, very comfortable waiting area, with amenities and entertainment. Arianna was very he Friendly and personalized service, would be back in the future, very comfortable waiting area, with amenities and entertainment. Arianna was very helpful and kind. Thanks More

Always better than expected. Very professional courteous and always leave on time with a sense that I am treated the way I would treat my clients. Demarcus is always considerate o Very professional courteous and always leave on time with a sense that I am treated the way I would treat my clients. Demarcus is always considerate of my time and keeps me up to date on status. More

Excellent service My wife and I get all of our service at Jim Ellis VW because we know it will be done right the first time. I have leased several vehicles from Jim El My wife and I get all of our service at Jim Ellis VW because we know it will be done right the first time. I have leased several vehicles from Jim Ellis VW and Jim Ellis Audi in the past 15 years. Because I lease, I want to have a record of maintenance that will help me when I turn in my vehicle and lease another. Yesterday, I had an appointment for 10,000 mile service. The oil change and tire rotation service was done promptly and the service representative was courteous and professional. Thanks again! More

quick turn around time on service Had an issue with my coolant system which was covered under my warranty but they were able to get the parts in and complete service within the week an Had an issue with my coolant system which was covered under my warranty but they were able to get the parts in and complete service within the week and keep my vehicle there on the property while it was waiting for service. The car was also washed and vacuumed upon pick up. More