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Jim Ellis Volkswagen of Kennesaw

Kennesaw, GA

4.9
2,742 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has served drivers in the metro Atlanta area. Jim Ellis Volkswagen of Kennesaw is also an award-winning member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Jim Ellis Volkswagen of Kennesaw is a 2022 Wolfsburg Crest Club winner, a prestigious award bestowed by Volkswagen of America to the top Volkswagen dealers in customer experience for sales and service.
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950 Barrett Parkway

Kennesaw, GA

30144

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Showing 2,742 reviews

October 01, 2018

Perfection I can't say enough about the experience. Professionalism and respect are not absent from this dealership at all. Larry Fitzgerald my Sales Associat More

by MICKEYR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Rock, Steven Rotenstein, Larry Fitzpatrick
Oct 10, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Mickey, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

October 01, 2018

Happy Service was outstanding customer service I could not have asked for better services. I hope you all enjoyed the Mango/ Strawberry Salsa. I love the More

by trichiajohnston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Oct 10, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Trichia, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Jim Ellis Volkswagen Kennesaw as your first choice for service!

October 01, 2018

2018 GTI Purchase I just bought a 2018 GTI from Jim Ellis Kennesaw. It was a great experience and I would recommend this dealership. I was helped by Keenan Jones. He More

by KEITH.L.BURTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Wilson, Keenan Jones
Oct 10, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Keith, thank you for your kind words and congratulations on your new vehicle! At Jim Ellis Volkswagen Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

September 29, 2018

Always great service at Jim Ellis VW in Kennesaw, Ga. , I want to thank Arianna for her great service with our last visit. She is always friendly and professional when we come in for service. We have alwa More

by RGRAVES63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arianna Durham
Oct 01, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

We are pleased to hear you always enjoy working with Arianna! At Jim Ellis Volkswagen Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

September 28, 2018

Always friendly and willing to listen. Good atmosphere, clean environment, helpful personnel, friendly, & free tea. Overall a pleasant experience. The service contacts are all very good. A More

by CRAZINDAHEAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Fitzpatrick , Arianna Durham
Oct 01, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

We appreciate your positive review about your recent experience with us! If you're ever in need of more help, please let us know! Take care!

September 28, 2018

Simple Service I had a few complicated issues with my VW Atlas including an airbag light and malfunctioning vent. Jim Ellis took care of my issues, notified me of re More

by C_ASH_2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
DeMarkus Tate
Oct 01, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you for sharing your service experience with us! We are always more than happy to assist you if anything else comes up. Take care!

September 28, 2018

Problem solved Came to dealerships to do warranty repair, car was pulling to the left, no question ask service department fix a problem. Will recommend dealership to More

by gregbelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 28, 2018

excellent I was very happy with the whole team at Volkswagen. I was in and out and the customer service was excellent. I like how during the wait I was updated More

by LATOYAWILSON2838
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gib McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Palmer, Glenn Benedikt, Arianna Durham, DeMarkus Tate, Stephen Garvey
Oct 01, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Volkswagen Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance!

September 28, 2018

First service As a first time owner of Volkswagen and first time bringing my car to a service shop, I have nothing but best to say regarding my experience there. Al More

by PROZORAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DeMarkus Tate
Oct 01, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Reviews like this give us motivation and help us ensure we provide high-quality care! Feel free to reach out to us if you need anything. Have a wonderful day.

September 28, 2018

New car It was a pleasure working with Jose Vazquez and the team. He made the process easy and effortless! I would definitely do business with him again. More

by AWATT726
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Chung, DeMarkus Tate
Oct 01, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience! If you're ever in need of more help, please let us know!

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