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Jim Ellis Volkswagen of Kennesaw

Kennesaw, GA

4.9
2,743 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has served drivers in the metro Atlanta area. Jim Ellis Volkswagen of Kennesaw is also an award-winning member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Jim Ellis Volkswagen of Kennesaw is a 2022 Wolfsburg Crest Club winner, a prestigious award bestowed by Volkswagen of America to the top Volkswagen dealers in customer experience for sales and service.
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950 Barrett Parkway

Kennesaw, GA

30144

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Showing 2,743 reviews

October 16, 2018

Experienced Professionals! Oleg R. did everything to make me comfortable and actually cared about my needs. Thank You! Explained the car features for me also. I am happy with m More

by JUST_LANETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis, Oleg Robu
Oct 22, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

We are glad you found Oleg was so helpful! If you have any further questions about your new vehicle, please don't hesitate to reach out! Be safe on the road.

October 16, 2018

Purchased a 2018 VW Atlas The experience was very easy, professional, and friendly. Our sales rep, Alex, is extremely knowledgeable of the VW product line, business oriented wh More

by susan.kirkwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Rock, Alex Tsankov
Oct 22, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Susan, it's great to hear you found Alex was so knowledgeable and helpful! Feel free to reach out to us if you need anything. Have a wonderful day!

October 16, 2018

Good overall experience Jim Ellis again delivered with great service. Arianna was great in both noting the issue and in ordering the part for me. The repair is working out w More

by Scott L Snyder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arianna Durham
Oct 22, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Scott, your positive review means a lot to us and we’re happy we could help you! Please don't hesitate to reach out if there's anything additional we can do for you.

October 16, 2018

Excellent Oleg was extremely attentive and helpful. Made sure I was comfortable in my choice and spent time explaining every detail of the car I chose. More

by digioia1023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oleg Robu
Oct 22, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service from Oleg! Thanks again for your business! Take care!

October 14, 2018

Good Experience - Volkswagen Jetta 1.4T S It was really memorable experience dealing perhaps leasing car from Jim Ellis. Absolutely transparent and honest. Zach was really very helpful. Thanks More

by mdias90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Boyanton
Oct 15, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you for sharing your experience with us! Thanks again for the positive feedback, and we hope that you have a great day!

October 14, 2018

First class dealership I just bought my third car from Jim Ellis VW. Their sales team always says the same thing in person that they say on the phone. Their service has al More

by BRYAN.HALLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chung, Todd Brafford, Drae Lloyd
Oct 15, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Bryan, thank you for your kind words and congratulations on your new vehicle! At Jim Ellis Volkswagen Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

October 14, 2018

Great service . Demarkus made me feel welcome and comfortable, and did some homework for me without me even asking, about my Passat's service history and future. More

by TOURETTETIGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeMarkus Tate
Oct 17, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Volkswagen Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

October 13, 2018

Glenn was awesome Glenn and his team took care of the problem with professionalism and concern for my time. Even when the painter didn’t show up that day. More

by LBANKS0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Glenn Benedikt
Oct 15, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

We are glad we could help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

October 13, 2018

Great people I really enjoyed all the people I met during the buying process. Everyone went above and beyond to make sure I understood ever step along the way. More

by jwc419
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Tsankov, Frank Dickenson, Drae Lloyd
Oct 15, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

Your comments keep us motivated and working hard for all our guests! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 12, 2018

Great Customer service Arianna was very courteous and professional. Service was complete within stated time. I was apperiticiate who take care of their customers by respecti More

by LAKESHBH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arianna Durham
Oct 15, 2018 -

Jim Ellis Volkswagen of Kennesaw responded

We are glad to hear Arianna took great care of you! Please let us know if there is anything else we can do for you; we are more than happy to help!

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