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Jim Ellis Volkswagen of Kennesaw
Kennesaw, GA
2,744 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has served drivers in the metro Atlanta area. Jim Ellis Volkswagen of Kennesaw is also an award-winning member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Jim Ellis Volkswagen of Kennesaw is a 2022 Wolfsburg Crest Club winner, a prestigious award bestowed by Volkswagen of America to the top Volkswagen dealers in customer experience for sales and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,744 reviews
November 21, 2018
Excellent service reps and superior maintenance Rafael Sandoval is an excellent service representative. I trust him to work with the service department to make certain that my car is properly servi Rafael Sandoval is an excellent service representative. I trust him to work with the service department to make certain that my car is properly serviced and in good repair. More
by R.POWERS
Verified CustomerEmployees Worked With
November 21, 2018
New Car Experience Highly recommended!! We had such an easy experience with this dealership. Very helpful, not pushy and did not rush us out when making our purchase! We Highly recommended!! We had such an easy experience with this dealership. Very helpful, not pushy and did not rush us out when making our purchase! We will always go back to them! More
by mbsmitny
November 21, 2018
Excellent experience Rafael was very professional. Kept me informed the entire time. Explained everything in an easy to understand way. Didn’t try to product push. Just ne Rafael was very professional. Kept me informed the entire time. Explained everything in an easy to understand way. Didn’t try to product push. Just needs based consulting. Great job an asset to Jim Ellis Kennesaw! More
by MIkeyBee
Employees Worked With
November 20, 2018
A great place to maintain your VW car! I took a lot of time to find a good and right VW car maintenance dealer for my Jetta. I am glade that I found here. People are friendly, communication I took a lot of time to find a good and right VW car maintenance dealer for my Jetta. I am glade that I found here. People are friendly, communication is comfortable, service is great! I would like to recommend this place to my friends. More
by TSANGHSIU
Employees Worked With
Arianna Durham
November 20, 2018
Jim Ellis is Great The experience was very nice, Oleg is awesome, everyone was very professional. We went in just to look and we test drove the car and left 2 hrs later The experience was very nice, Oleg is awesome, everyone was very professional. We went in just to look and we test drove the car and left 2 hrs later with a VW, More
by gmini315
Employees Worked With
Oleg Robu, Kevin Chung
November 20, 2018
Solid Customer Service Your sales team did a great job. The only issue i had was the team did not keep me informed of the delay in my paperwork. Your sales team did a great job. The only issue i had was the team did not keep me informed of the delay in my paperwork. More
by rodamyhock
Employees Worked With
Matt Rock, Luke Bialas, Clayton Hays
November 20, 2018
Great people, great service! Arianna and DeMarkus made my Jetta recall service a pleasant experience. Overall, this dealership is a well run business. I will be back for all my se Arianna and DeMarkus made my Jetta recall service a pleasant experience. Overall, this dealership is a well run business. I will be back for all my service on my Jetta. More
by PMW
Employees Worked With
Arianna Durham, DeMarkus Tate
November 20, 2018
Top notch! Jim Ellis service is unmatched. Top notch service. I highly recommend Jim Ellis for all your needs. Steve is the man to see in the service department. You experience is unmatched th Top notch service. I highly recommend Jim Ellis for all your needs. Steve is the man to see in the service department. You experience is unmatched there. More
by VWENDER
Employees Worked With
Stephen Garvey
November 19, 2018
Always great service There was a minor issue after the oil change. My service rep did everything possible to assist me. Great job. Working with the service department. There was a minor issue after the oil change. My service rep did everything possible to assist me. Great job. Working with the service department. I'll be back! More
by JTM997
Employees Worked With
November 19, 2018
Oil Change My adviser was very professional and friendly. Although, Rafael wasn't my adviser, he went out of his way to make sure I was assisted and helped in g My adviser was very professional and friendly. Although, Rafael wasn't my adviser, he went out of his way to make sure I was assisted and helped in getting my car serviced. More
by Tee Cee
