Jim Ellis Volkswagen of Kennesaw

AWESOME!!! This is my third vehicle from Jim Ellis VW Kennesaw. The second and third purchases evolved when I was there for service. Each time I had been given a This is my third vehicle from Jim Ellis VW Kennesaw. The second and third purchases evolved when I was there for service. Each time I had been given an awesome loaner vehicle. A salesman walked through spoke to me by name and shook my hand, then a finance manager again spoke my name and shook my hand. No pressure at all. The next thing I knew i was transferring my belongings from my vehicle being serviced to a another brand new vehicle. My salesman, Larry Fitzpatrick and Finance Manager Matt Rock made it an awesome no pressure sales experience adding to the outstanding service experience I’ve received over the years with Rafael Sandoval and Adam Aroujo. I’m a Jim Ellis customer for life! More

Always take care of me This is the only place I get my car serviced. They always do a great job when getting my car serviced. Arianna is the best andbis always honest with m This is the only place I get my car serviced. They always do a great job when getting my car serviced. Arianna is the best andbis always honest with me about how long it will take when I bring it in. Great experience all around. More

Lee and Brady were Great!!! Great experience with Lee and Brady!! They both went the extra mile to make sure I was able to purchase my car. Very friendly and accommodating! Great experience with Lee and Brady!! They both went the extra mile to make sure I was able to purchase my car. Very friendly and accommodating! More

Great customer service Very friendly service center. Advisors are great. They do their best to get services done as quickly as possible but can only control so much. I had t Very friendly service center. Advisors are great. They do their best to get services done as quickly as possible but can only control so much. I had to wait a few days for a battery to come in since they didn’t have it in stock but my advisor was quick to provide me with a loaner vehicle while mine waited for the parts to come in & work to be done. More

Oil change We have always appreciated the service at Jom Ellis. My only concern with this trip, I mentioned the smell of coolant from the engine. The mechanic We have always appreciated the service at Jom Ellis. My only concern with this trip, I mentioned the smell of coolant from the engine. The mechanic stated he could not replicate the smell. After traveling home, I smelled the coolant again and lifted the hood to investigate only to notice my coolant was almost empty in the reservoir bottle. After placing some G 12 coolant, I have not had the smell again. More

Best Team From the sales team to the service team, everyone is friendly, helpful, never pushy and always willing to help. We never felt like we were at a typica From the sales team to the service team, everyone is friendly, helpful, never pushy and always willing to help. We never felt like we were at a typical dealership. Everyone made us feel at home and part of the Volkswagen family. More

AMAZING service and beautiful waiting area!!!! WOW!!!! I have never been treated so well : ) Every person was beyond kind!!! The wait area is fantastic!! They even washed my car : ) SO HAPPY WOW!!!! I have never been treated so well : ) Every person was beyond kind!!! The wait area is fantastic!! They even washed my car : ) SO HAPPY More

Jim was great I recently purchased a used I thought and had a great experience from the salesman and the staff that supported the sale. We actually left the dealer I recently purchased a used I thought and had a great experience from the salesman and the staff that supported the sale. We actually left the dealership spending exactly what we had budgeted! There was no pressure from the representative… He was quite helpful More

Purchase of new VW Tiguan We purchased a new Tiguan over New Years. This is the second car I’ve purchased from Jim Ellis VW. The sales staff there is top notch. We dealt with J We purchased a new Tiguan over New Years. This is the second car I’ve purchased from Jim Ellis VW. The sales staff there is top notch. We dealt with Jose, who took several hours to discuss options with us and also the pricing package. The price for the new car as well as what they gave me for my trade in were very fair- we compared those to TruCar comps. Another winning factor is the vastly improved warranty on new cars, which is doubled in years and miles compared to the previous VW warranty. We are very pleased with our purchase and will go back to Jim ellis to purchase our next car as well! More

Excellent service I purchased a 2015 Jetta my sales person was Larry Fitzpatrick and I will definitely be referring him to my friends and family, he’s a wonderful,co I purchased a 2015 Jetta my sales person was Larry Fitzpatrick and I will definitely be referring him to my friends and family, he’s a wonderful,courteous friendly. More