Jim Ellis Volkswagen of Kennesaw

Customer service always kind and helpful Im always apprehensive when i take my car in to be serviced but I've been going to Jim Ellis for 2yrs and I've never had a problem with their service Im always apprehensive when i take my car in to be serviced but I've been going to Jim Ellis for 2yrs and I've never had a problem with their service or fairness no pressure to get repairs that i was not scheduled for. Great place. More

Best service! The service was quick and easy , guys were very nice and things were top notch! I would recommend these guys to anyone I know anytime! The service was quick and easy , guys were very nice and things were top notch! I would recommend these guys to anyone I know anytime! More

My fifth Jim Ellis purchase! Business is built in on relationships, and Jim Ellis has always worked hard to earn my business over the years. There's a certain way culture there th Business is built in on relationships, and Jim Ellis has always worked hard to earn my business over the years. There's a certain way culture there that understands how to work with people. Always keeps me coming back! More

GREAT THE PEOPLE WERE WONDERFUL AND VERY HELPFULL!!!!!!!!! GREAT !!!!!!!!!!!!! KIND AND CONSIDERATE TIMELY. THEY WERE VERY HELPFUL . THEY WERE VERY TIMELY AND DID NOT KEEP US TO LONG. THEY HAVE ORDERED THE PA GREAT !!!!!!!!!!!!! KIND AND CONSIDERATE TIMELY. THEY WERE VERY HELPFUL . THEY WERE VERY TIMELY AND DID NOT KEEP US TO LONG. THEY HAVE ORDERED THE PART AND WILL CONTACT ME. More

excellent I went in knowing what car I wanted and what price I could afford. I left the dealership with exactly what I wanted, and a little more than what I exp I went in knowing what car I wanted and what price I could afford. I left the dealership with exactly what I wanted, and a little more than what I expected. Great team! They wanted to sell me what I was looking for, no hassle. No reason to look anywhere else than this dealer. More

Perfect as always I can always count on the JIM ELLIS team to take care of my needs. The staff are always professional and concerned about what my needs are. I can always count on the JIM ELLIS team to take care of my needs. The staff are always professional and concerned about what my needs are. More

They forgot to call me when my car was finished I remained in the customer lounge longer than necessary. I finally walked up to the customer service desk and I saw my car outside ready to go. I inqu I remained in the customer lounge longer than necessary. I finally walked up to the customer service desk and I saw my car outside ready to go. I inquired about it, he said oh your paperwork says your car is black so I didn’t call you. Everyone was very friendly in the center, and answered my questions quickly. I was however, disappointed in the amount of time it took to get the oil change. More

Awesome service One of the reasons I always go with VW Kennesaw because they have a great customer service. I'm very pleased with the personalized treat that I recei One of the reasons I always go with VW Kennesaw because they have a great customer service. I'm very pleased with the personalized treat that I received Very happy with my new car! regards More

Very friendly and helpful Answers to questions were very clear. Everyone was very friendly asking if there was anything they could get and wanted to make you feel as comfortabl Answers to questions were very clear. Everyone was very friendly asking if there was anything they could get and wanted to make you feel as comfortable as possible during your wait More

Tire pressure light Sensor issue for tire pressure - shop searched and found recall that was not yet corrected and fixed that as well. In and out in an hour and a half. Sensor issue for tire pressure - shop searched and found recall that was not yet corrected and fixed that as well. In and out in an hour and a half. Multipoint inspection performed and very detailed and informative More