Jim Ellis Volkswagen of Kennesaw

Always great service We brought our 2012 Passat in for 2 recalls and 100,000 mile service. Our service advisor Demarcus Tate was very helpful and got us checked in and adv We brought our 2012 Passat in for 2 recalls and 100,000 mile service. Our service advisor Demarcus Tate was very helpful and got us checked in and advised he would notify us when the repairs were completed and ready for pickup. They completed the recalls and did the scheduled maintenance as promised but Demarcus called and advised us of a potential problem (timing belt) that needed to be addressed. When we picked the car up the next day when I got in the vehicle I noticed a warning light on and went back and asked Demarcus about it. He checked it out and took the vehicle back to the shop and corrected the problem. We have used Demarcus Tate as our service advisor for many years and he always provides superior service and advise. I would recommend this dealership to anyone. More

Service Arianna was as wonderful as always, she had me in and out within an hour. I enjoyed the snacks and coffee while I waited. Enjoyable experience. Arianna was as wonderful as always, she had me in and out within an hour. I enjoyed the snacks and coffee while I waited. Enjoyable experience. More

Good. Pretty nice people, solid car. If only haggling wasn't a thing anymore in the US, so tired of trying it. Maybe I'm just bad at it? Good experience ov Pretty nice people, solid car. If only haggling wasn't a thing anymore in the US, so tired of trying it. Maybe I'm just bad at it? Good experience overall. More

First Rate Dealership. Our family have purchased and leased 5 vehicles at Jim Ellis and have always been impressed by the whole team working there. From the sales department Our family have purchased and leased 5 vehicles at Jim Ellis and have always been impressed by the whole team working there. From the sales department to the service department it is by far the best dealer we have ever worked with. More

Always a good experience Other than them trying to upsell me on every optional service under the sun, it was a good experience. Giving a $1,400 quote full of not necessary opt Other than them trying to upsell me on every optional service under the sun, it was a good experience. Giving a $1,400 quote full of not necessary options when I come in for an oil change is a little ridiculous. With that being said, my salesmen wasn't pushy with those options so it was still a good experience. More

Great I had a great car buying experience. Jose and Clayton were wonderful and very knowledgeable in the functionability of the Jetta I purchased. I LOVE th I had a great car buying experience. Jose and Clayton were wonderful and very knowledgeable in the functionability of the Jetta I purchased. I LOVE the car. It is wonderful, rides smooth, and has adequate power. Plus it’s getting 22 MPG with my heavy foot More

Very easy car purchase Everything about the purchase of my car was excellent. This is my first time purchasing a VW and I will definitely recommend my friends and family to Everything about the purchase of my car was excellent. This is my first time purchasing a VW and I will definitely recommend my friends and family to purchase a car from Jose Vazquez. He made the car buying experience quick and easy. Everyone should buy a car from Jim Ellis. More

Making the best of a bad morning Thank you to the team (especially Tate) for taking car of my car (transmission issue) before the sun was even up. I came in extremely flustered after Thank you to the team (especially Tate) for taking car of my car (transmission issue) before the sun was even up. I came in extremely flustered after an accident and they were able to take care of the indicator light and other vehicle assessment needs before my day needed to start. I left much calmer than I came in. More

DeMarkus Tate the reason to buy a vehicle at Jim Ellis I drive a 2013 VW Touareg that I bought at Jim Ellis. I have only ever had my car serviced at this dealership because of the incredible personal servi I drive a 2013 VW Touareg that I bought at Jim Ellis. I have only ever had my car serviced at this dealership because of the incredible personal service that I receive every time with any problem. DeMarkus Tate is awesome!!! He remembers me, knows that I am on my own and goes above and beyond to make any problem his mission to resolve and get me back on the road. When it's time to replace my VW I"ll be buying another one just because of this service manager More

Purchase used vehicle Great customer service experience! Luke Bialas was very helpful in assisting me with a used vehicle. I am very satisfied! I will be enjoying my new ve Great customer service experience! Luke Bialas was very helpful in assisting me with a used vehicle. I am very satisfied! I will be enjoying my new vehicle. More