Jim Ellis Volkswagen of Kennesaw

Purchased Certified Tiguan Keenan did a great job following up without being “pushy”. He worked hard to meet our needs. My wife and I flew into ATL and did not have transportati Keenan did a great job following up without being “pushy”. He worked hard to meet our needs. My wife and I flew into ATL and did not have transportation so he offered to pick us up and take us to the dealership to finish the purchase. We would recommend Jim Ellis and particularly Keenan. More

Routine service Our 2004 Touareg has been services by Jim Ellis for over 100,000 miles and we have been delighted with the quality of workmanship, timely delivery and Our 2004 Touareg has been services by Jim Ellis for over 100,000 miles and we have been delighted with the quality of workmanship, timely delivery and ease of making a appointment...The customer waiting area and amenities make staying while routine service is preformed very comfortable... More

Superior Service was a painless experience. It was an absolute pleasure talking with them. When I traded in my Mercedes E500, I never realized, purchasing and Service was a painless experience. It was an absolute pleasure talking with them. When I traded in my Mercedes E500, I never realized, purchasing and having a vehicle serviced could be a smooth process. Dealing with Mercedes for years talking to people at the dealer, everyone was uptight or too busy. Here at Jim’s Ellis, they take selling and service to a all new level. By the way, I purchased my Jetta when they were closing for the night, stayed open to assist. Great people, great cars. Thank you. More

Great People, Great Service! From the moment I stepped out of my car till the moment I finished paying at the cashier's desk, my entire visit was perfect. Each person with whom I From the moment I stepped out of my car till the moment I finished paying at the cashier's desk, my entire visit was perfect. Each person with whom I came into contact was friendly and courteous and treated me as if i "mattered." This is a wonderful dealership with a wonderful group of employees! More

Excellent experience From the time we selected the car to our visit to the showroom and purchase, we had nothing but excellent experience with Gary and everyone else who h From the time we selected the car to our visit to the showroom and purchase, we had nothing but excellent experience with Gary and everyone else who helped us. We recommend buying a car from this dealership. More

All of the people at Jim Ellis. We just bought a 2019 Tiguan SE from Jim Ellis Kinnaswa. Larry Fitzpatrick left no question unanswered and answered some question not asked. You’ll fi We just bought a 2019 Tiguan SE from Jim Ellis Kinnaswa. Larry Fitzpatrick left no question unanswered and answered some question not asked. You’ll find all the Jim Ellis people thorough , polite and never pushy. look up Larry the Tall Hawaiian. His attention and personal touch will please you. Enjoy your new car all. More

This VW dealer has been very fair! I typically take my service needs to an independent mechanic but when I had a computer problem, they said they don't do that type of work, so I took i I typically take my service needs to an independent mechanic but when I had a computer problem, they said they don't do that type of work, so I took it to the Jim Ellis VW dealer in Kennesaw, GA. Although they had never heard of this strange computer glitch that showed I had a rear door that was open, causing my lights to stay on and my battery drain, they were able to quickly reprogram the onboard computer to take care of this problem. (I have a coupe with no rear door, LOL). And the price was much less than I expected, too! I wound up getting that and an oil change done for $150! Last year when I had a flat tire 100 yards from the dealership I pulled in at closing time and they put my spare tire on free of charge until I could get a new tire! I'm impressed with their service. More

Very professional.5 stars! This people are really professional. My concierge was Arianna Durham from the service department.I cant think of anything she can improve on.Overall r This people are really professional. My concierge was Arianna Durham from the service department.I cant think of anything she can improve on.Overall really nice experience.I would definitely recommend this place. More

Very Professional Larry and Kevin answered all my questions and made the process of buying a 2019 Jetta very efficient. I will recommend them to my friends interested Larry and Kevin answered all my questions and made the process of buying a 2019 Jetta very efficient. I will recommend them to my friends interested in a Volkswagen. The car, by the way, is awesome. More

Fantastic service!! Alex was FANTASTIC! He was so helpful and patient with us. He went above and beyond to get the exact car that I wanted, and worked within my budget. C Alex was FANTASTIC! He was so helpful and patient with us. He went above and beyond to get the exact car that I wanted, and worked within my budget. Can't say enough good things about him! More