Jim Ellis Volkswagen of Kennesaw

Tiguan Tailgate Can't give 5 stars as the online car service appointment was not functioning. Billy Atkinson did follow up when I left a voice mail and set up an app Can't give 5 stars as the online car service appointment was not functioning. Billy Atkinson did follow up when I left a voice mail and set up an appointment with Adam Araujo, who did a fantastic job getting me into a loaner while my 2018 Tiguan's Tailagate was being returned to an operating condition. There was a delay in getting the part, but it was not a problem as I just kept trucking in the loaner. Enjoyed the ride to work in the 'scooby doo mystery machine' shuttle. Keeping it fun, when it could have been otherwise. Thanks. More

Quick, courteous and helpful Easy check-in, pleasant surroundings, pleasant staff, did the work for less than the estimate, called to let me know when the car was ready, had me ou Easy check-in, pleasant surroundings, pleasant staff, did the work for less than the estimate, called to let me know when the car was ready, had me out in no time. More

Polite, great communication Knew exactly how much the service would cost before they did the work. Waiting area was very nice with free wi-fi. Everyone was very nice and friendly Knew exactly how much the service would cost before they did the work. Waiting area was very nice with free wi-fi. Everyone was very nice and friendly. Car was washed very clean as part of the service. More

GREAT SERVICE AND KINDESS BY ALL........................ We have been with Jim Ellis for approximately ten years plus now, and are most pleased with their service and kindness shown to both my wife and mysel We have been with Jim Ellis for approximately ten years plus now, and are most pleased with their service and kindness shown to both my wife and myself. We always touch base with Larry Fitzgerald, as he sold us our 2018 Wolfsburg Edition VW. Larry is a super person and just a great guy to know. The Kasers More

Quick and easy I bought a used Jetta TDI here recently. Emily assisted me and we were able to settle on a price before even coming in which made it painless. She eve I bought a used Jetta TDI here recently. Emily assisted me and we were able to settle on a price before even coming in which made it painless. She even went with me to the mechanic for a prepurchase inspection. Once we were back all the paperwork was ready to go and I was in and out. She did a great job. More

Fix tire sensor- follow up install part A good team out there handling services. There is a lady at the first service desk, Adrianna. She is very GOOD! Every time I go there regardles A good team out there handling services. There is a lady at the first service desk, Adrianna. She is very GOOD! Every time I go there regardless of busy or other, she jumps in and says I can take care of you now. Give her a raise and have her deal with more customers who are busy coming in and smiling when they leave. THx Kurt More

Dealer with integrity This is now the 4th car that I have bought from Jim Ellis Atlanta and the main reason is that they behave ethically during the negotiations and purcha This is now the 4th car that I have bought from Jim Ellis Atlanta and the main reason is that they behave ethically during the negotiations and purchase process. This is the second car that I have purchased with Larry Fitzpatrick, who is both patient and respectful of my attention and time. I will keep on coming back and recommend them to my friends! More

Atlas Service Service was great. They set me up in a loner with no issues. They made sure everything was convenient to my schedule. Great service department that go Service was great. They set me up in a loner with no issues. They made sure everything was convenient to my schedule. Great service department that goes above and beyond! More

Amazing Service! I can’t say enough good things about Jim Ellis VE Service! I made an appointment online and Arianna Durham was my service contact. She’s friendly, k I can’t say enough good things about Jim Ellis VE Service! I made an appointment online and Arianna Durham was my service contact. She’s friendly, knowledgeable, helpful, and truly provides great customer service! My car service was done in a timely manner and I left feeling very comfortable that Jim Ellis VW Service takes fantastic care of my Jetta. Thanks! More

Fast and Friendly Service I went to Jim Ellis Volkswagen of Kennesaw for an express oil change. I arrived at 8 A.M. and was finished in about 45 min. I got a discount with a co I went to Jim Ellis Volkswagen of Kennesaw for an express oil change. I arrived at 8 A.M. and was finished in about 45 min. I got a discount with a coupon from the website. The service writer and the cashier were both very friendly. The lounge area was comfortable with drinks and snacks for the customers. I will be going back to this dealership for service in the future. More