Jim Ellis Volkswagen of Kennesaw

Excellent service Everyone that has helped me in Jim Ellis Volkswagen's Service Department has been courteous and knowledgeable. I have brought my car in for routine m Everyone that has helped me in Jim Ellis Volkswagen's Service Department has been courteous and knowledgeable. I have brought my car in for routine maintenance several times and never had a bad experience. More

Amazing Everyone was nice and helpful I had a great experience sales person help set my phone to my new car and made sure I knew how to work all the fetchers Everyone was nice and helpful I had a great experience sales person help set my phone to my new car and made sure I knew how to work all the fetchers More

Inspection Very professional, courteous and quick with time in getting car serviced... I would recommend to anyone getting there car done and etc. Thank you all Very professional, courteous and quick with time in getting car serviced... I would recommend to anyone getting there car done and etc. Thank you all Volkswagen team. More

First service with new Tiguan. The service advisors and staff are excellent and went way out of their way for us. I am typically not a fan of getting my car serviced at the dealersh The service advisors and staff are excellent and went way out of their way for us. I am typically not a fan of getting my car serviced at the dealership but these guys changed my mind. More

Best Salesman Ever Worked with Clayton at VW of Kennesaw and he was professional, knew how to narrow down the vehicle and features we wanted, and was able to get us thro Worked with Clayton at VW of Kennesaw and he was professional, knew how to narrow down the vehicle and features we wanted, and was able to get us through the financing as fast as possible. Smoothest and easiest time I have ever had buying a car. highly suggest Jim Ellis VW in Kennesaw and Clayton for your next purchase. More

Best Car Buying Experience so Far Sales staff is very professional. They let you explore the vehicles and answer all questions you have accurately and objectively without trying to con Sales staff is very professional. They let you explore the vehicles and answer all questions you have accurately and objectively without trying to convince you one way or another. Luke Bialas is the man. I told him this before we left, but if all car salesmen were like him, there would be a lot less people who loath the car buying process. Couldn’t be happier with my deal and feel very comfortable giving them my business. They definitely earned it. More

Oil change and tire rotation The overall experience at the Jim Ellis Service Center was very good. The Staff was professional and the time to perform the service was reasonable. The overall experience at the Jim Ellis Service Center was very good. The Staff was professional and the time to perform the service was reasonable. The only reason why I didn't give 5 stars was that the service tech had spilled some oil on the engine during the oil change and forgot to clean it up. So the spilled oil started burning and smelled bad for several days. More

VW Ellis Overall a good experience. Everyone was helpful. Zach was great and very helpful. It was nice not having to have him go back to a manager all the time Overall a good experience. Everyone was helpful. Zach was great and very helpful. It was nice not having to have him go back to a manager all the time and he just took care of everything himself. I am still owed a check for my trade in, ($9800) and a key and hope they arrive soon. More

To the point and honest Bought an old VW Beetle (2001) from a little lot and the check engine light kept coming on. We would call and let the sales lot know what was happeni Bought an old VW Beetle (2001) from a little lot and the check engine light kept coming on. We would call and let the sales lot know what was happening, which we did have to drive and babe it towed and hour away for lot dealer to try and fix the problem. So after the third time, we decided to take it up to JIM Ellis Volkswagen/Kennesaw and spoke with service Advisor Steve and he explained what we need to have done. He was very honest and to the point, which I appreciate, from a service department. After a couple days, waiting on parts to come in, my daughter and I picked up her car and man what a difference in the ride. THANKS JIM ELLIS VOLKSWAGEN/KENNESAW Great Service, Great People and No Bull....! More

Recall Jim Ellis completed an airbag recall on my CC, they were quick and very pleaseant to work with. The service center was comfortable and accommodating w Jim Ellis completed an airbag recall on my CC, they were quick and very pleaseant to work with. The service center was comfortable and accommodating while I waited. More