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Jim Ellis Volkswagen of Kennesaw
Kennesaw, GA
2,744 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has served drivers in the metro Atlanta area. Jim Ellis Volkswagen of Kennesaw is also an award-winning member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Jim Ellis Volkswagen of Kennesaw is a 2022 Wolfsburg Crest Club winner, a prestigious award bestowed by Volkswagen of America to the top Volkswagen dealers in customer experience for sales and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,744 reviews
January 15, 2019
More than expected Usually you expect your salesperson to pass you to the service department when you have something come up. Not the case with Jose. He could give lesso Usually you expect your salesperson to pass you to the service department when you have something come up. Not the case with Jose. He could give lessons in providing excellent customer service. He took total control of making my service appointment the easiest I have ever experienced. More
by Tiguanowner
Verified CustomerEmployees Worked With
January 15, 2019
Awesome buying experience!! Alex was very helpful during my whole journey to becoming a GTI owner! He was easy to get a hold of throughout the whole process and made me feel comf Alex was very helpful during my whole journey to becoming a GTI owner! He was easy to get a hold of throughout the whole process and made me feel comfortable with my purchase. Thanks!!! More
by cookyboy89
Employees Worked With
Kurt (Finance), Alex Tsankov, Steven Rotenstein
January 15, 2019
Great service!! Everything went great!!! Love my new beetle!!! Very pleased!! This is my 3rd beetle in 7 years!!! I will definitely recommend this dealership!!! T Everything went great!!! Love my new beetle!!! Very pleased!! This is my 3rd beetle in 7 years!!! I will definitely recommend this dealership!!! Thank you Jose and Steve!! More
by MALLQUEEN2B
January 14, 2019
Consistent Excellence The service techs really are excellent at this dealership, know the cars super well. I highly recommend this dealership to all VW owners with new and The service techs really are excellent at this dealership, know the cars super well. I highly recommend this dealership to all VW owners with new and with used vehicles. More
by E2BULKEL
Employees Worked With
January 14, 2019
Great Service Not only did we get the exact car we wanted, but we also had a pleasant experience with Jack and Kevin. We would absolutely recommend this dealership Not only did we get the exact car we wanted, but we also had a pleasant experience with Jack and Kevin. We would absolutely recommend this dealership again. More
by molly.montague57
Employees Worked With
Jack Jackson, Kevin Chung
January 14, 2019
Smoothest car buying experience ever I went in just to look around and left with a new car. They not only had the car I wanted, but also worked with me to get the payments I wanted as wel I went in just to look around and left with a new car. They not only had the car I wanted, but also worked with me to get the payments I wanted as well. I've traded in a few cars in the past, but this was the quickest and smoothest I've ever gotten through the process. I certainly recommend Jim Ellis over all the dealerships I've done business with in the past! More
by AMaybank
January 12, 2019
100% recommended Fastest/ friendliest car buying and servicing experience you'll find. Absolutely committed on satisfying the customer on everything from buying, finan Fastest/ friendliest car buying and servicing experience you'll find. Absolutely committed on satisfying the customer on everything from buying, financing, to servicing. Will be making my next purchase from them also. More
by MATTCONDOR41
January 11, 2019
Very good Quickly found out what was causing leak in trunk. Handled warranty information. Cleaned car inside and out and had it ready for me when I picked up ne Quickly found out what was causing leak in trunk. Handled warranty information. Cleaned car inside and out and had it ready for me when I picked up next day. More
by GA1LADYBUG
January 11, 2019
Great Service Provided. Attention to details especially re Service was very good and attention to recall requirements were very good. Oil service and tires adjustment was amazing. The way I was kept updated Service was very good and attention to recall requirements were very good. Oil service and tires adjustment was amazing. The way I was kept updated on the process was very important as I waited on my car. More
by WILLIAMGRESHAM4
Employees Worked With
DeMarkus Tate
January 11, 2019
Great job by Adam and the service team I took my Routan in for a service appointment recently. I generally dread service appointments at dealerships, but Adam and his team took great care o I took my Routan in for a service appointment recently. I generally dread service appointments at dealerships, but Adam and his team took great care of me. Because of my extended warranty company’s lack of responsiveness, the repairs took longer than anticipated but Adam kept me in the loop everyday along the way. Will definitely recommend! More
by EPPSLOGAN4
Employees Worked With
Adam Araujo, Arianna Durham
