Jim Ellis Volkswagen of Kennesaw

A dealership that looks out for their customers. I think Jim Ellis VW of Kennesaw Georgia is a really great dealership because they really look out for their customers even if you didn't buy the car I think Jim Ellis VW of Kennesaw Georgia is a really great dealership because they really look out for their customers even if you didn't buy the car from them. I have had ongoing electrical and transmission problems with a 2016 golf SportWagen, even though some of these things have continued after the warranty ran out and haven't been denied assistance from the service department from VW America, Rafael Sandoval and the service department of Jim Ellis VW Kennesaw stepped up to the plate for me and talk to the appropriate people to let them know that I have had trouble with this car for a long time and that they need to overlook the fact that the warranty has run out and look at the history of this individual vehicle. As a result of that I was able to get further repair done on my vehicle. Again I would like to mention the fact that I did not even by my car from Jim Ellis VW and they still have looked out for me to make sure did I get taken care of and the people sitting in the Ivory Towers in the suits in the ties don't take advantage of the customers. A very respectable business that I would recommend to anyone. More

It was fantastic I got great service and Steve Garvey was a pleasure to work with They were able to get my car in to do the repair in a good time frame I got great service and Steve Garvey was a pleasure to work with They were able to get my car in to do the repair in a good time frame More

In and Out Quickly Getting your vehicle services with Jim Ellis Volkswagen Kennesaw is a snap. You can set your appointment up online. They intake your car in only a few Getting your vehicle services with Jim Ellis Volkswagen Kennesaw is a snap. You can set your appointment up online. They intake your car in only a few minutes and promptly let you know when it is done. I highly recommend having your Volkswagen serviced here if it is in your neighborhood. More

:) my experience at VW KENNESAW Very informative, attentive and professional .. I appreciate the quick service turn around with my vechile. I did not have a long wait with My service Very informative, attentive and professional .. I appreciate the quick service turn around with my vechile. I did not have a long wait with My service More

Friendly and informative. I was given options and not pressured into unnecessary parts or repairs. I felt like I was treated well by the personable employees and informative. I was given options and not pressured into unnecessary parts or repairs. I felt like I was treated well by the personable employees. More

Happy Customer We called ahead to make sure the vehicle we wanted to see was available and later when we arrived, Raul, our salesman, had it pulled up to the side re We called ahead to make sure the vehicle we wanted to see was available and later when we arrived, Raul, our salesman, had it pulled up to the side ready for us to see. We went on a test drive, looked the vehicle over and decided to trade in/purchase. Everyone we dealt with was knowledgeable, helpful & friendly. It was a great transaction! More

Polite and professional Service The Service team was polite and professional. The Service team was attentive upon arrival and offered options in regards to my service that met my nee The Service team was polite and professional. The Service team was attentive upon arrival and offered options in regards to my service that met my needs in regards time availability. I only wish my Health Care Coverage provider was this helpful during appointments. LOL More

Best service ever I've ever had in purchasing a car I pulled up into the parking lot seen Mr. Jack Jackson. I was very direct on what i was looking for in a car even in what i want as far as financing a I pulled up into the parking lot seen Mr. Jack Jackson. I was very direct on what i was looking for in a car even in what i want as far as financing and i was end between handing business elsewhere, i told him that i would be back witin an hour in returning he was on point with what needed in what i requested (i was very pleased)by this time i new i was going to purchase my car he was a great and caring salesman and he knew just what i was asking for without wasting my time and his i didn't need a big sales pitch just give me what it asked for and answered every question/explained to me on my buying the vehicle (loved it) i am a very hard person to please and in saying that I AM VERY PLEASED. Thank you Mr. Jack Jackson when i tell my fam/friends about this who knows me and my crazy ways they were surprised know they want to come and buy with him per my referring them my Dad/ a Co-wker and a friend look out for them Mr. Jack Jackson. Time is money and money is time. Thank you to the moon. (A VERY HARD TO PLEASE DON'T WASTE MY TIME CUSTOMER A VERY HAPPY HAPPY HAPPY ME)😄😄😄😄😄😄😄😄😄😄😄😄 More

Best service ever I've ever had in purchasing a car I pulled up into the parking lot seen Mr. Jack Jackson. I was very direct on what i was looking for in a car even in what i want as far as financing a I pulled up into the parking lot seen Mr. Jack Jackson. I was very direct on what i was looking for in a car even in what i want as far as financing and i was end between handing business elsewhere, i told him that i would be back witin an hour in returning he was on point with what needed in what i requested (i was very pleased)by this time i new i was going to purchase my car he was a great and caring salesman and he knew just what i was asking for without wasting my time and his i didn't need a big sales pitch just give me what it asked for and answered every question/explained to me on my buying the vehicle (loved it) i am a very hard person to please and in saying that I AM VERY PLEASED. Thank you Mr. Jack Jackson when i tell my fam/friends about this who knows me and my crazy ways they were surprised know they want to come and buy with him per my referring them my Dad/ a Co-wker and a friend look out for them Mr. Jack Jackson. Time is money and money is time. Thank you to the moon. (A VERY HARD TO PLEASE DON'T WASTE MY TIME CUSTOMER A VERY HAPPY HAPPY HAPPY ME)😄😄😄😄😄😄😄😄😄😄😄😄 More