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Jim Ellis Volkswagen of Kennesaw

Kennesaw, GA

4.9
2,746 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has served drivers in the metro Atlanta area. Jim Ellis Volkswagen of Kennesaw is also an award-winning member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Jim Ellis Volkswagen of Kennesaw is a 2022 Wolfsburg Crest Club winner, a prestigious award bestowed by Volkswagen of America to the top Volkswagen dealers in customer experience for sales and service.
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950 Barrett Parkway

Kennesaw, GA

30144

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Showing 2,746 reviews

April 04, 2019

Great service I went in for an oil change, but after they looked at my car they realized I needed a few more things. I asked what was the most urgent and how much a More

by SERGIORAMIREZ2696
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hamby
Apr 16, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

We work hard to stand out among the rest, Sergio! Thanks for taking the time to share your review! Please let us know if there is ever anything else we can do for you! Safe travels!

April 02, 2019

Very clean ,precise and excellent work I am really impressed with the wait time they get you in and out if they say it’s going to be an hour that’s how how long it’s going to be ,very nice More

by LORRAINE_BNNRMN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Sandoval
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Rock, Larry Fitzpatrick , DeMarkus Tate
Apr 12, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

We are happy to have provided you with an impressive experience, Lorraine! Feel free to reach out to us if you need anything. Have a wonderful day!

April 01, 2019

Awesome service experience. All of the employees here are always so friendly and professional. They truly care about you and or your family. Would recommend t More

by ff3hall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hamby
Apr 12, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for the positive feedback, and we hope that you have a great day!

April 01, 2019

Fantastic Jetta SEL Leasing Experience Very painless and easy leasing experience during the sign and drive event. Jack Jackson did a fantastic job going over everything with me in great det More

by BOSTNBRUINS4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Wilson, Jack Jackson
Apr 12, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

We work hard to stand out among the rest! Thanks for taking the time to share your rating! Please let us know if there is ever anything else we can do for you! Safe travels!

April 01, 2019

Very fast 1st in 1st out!!! I was schedule for 8:30 appointment arrived early(7:45) doors to service opened at 8 am. They took me in at 8 gave me my car back at 9:15 am......airb More

by MARK_THESPARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Mollere
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DeMarkus Tate
Apr 12, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you for taking the time to leave this review! We're so glad your experience earned us five stars! Please let us know if there is ever anything else we can do for you! Safe travels!

March 29, 2019

1st Volkswagen purchased from an Amazing Dealership My wife and I purchased a 2017 Tiguan from Zach Boyanton. I found the Tiguan online and had a very good conversation with Zach about the car and we i More

by MAttebery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mustafa Abdul Kareem, Frank Dickenson, Zach Boyanton
Apr 04, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

Congratulations on your new 2017 Tiguan! We're happy to hear Zach was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Jim Ellis Volkswagen Kennesaw

March 28, 2019

Great service Great experience. I took the car for its first service and I was pleased with the service and the attention I got. Great customer service. More

by David Moreno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arianna Durham
Apr 04, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

It is great to read such wonderful comments about your first service experience with us, David! Please let us know if there is ever anything else we can do for you! Safe travels!

March 28, 2019

service review this service took a little longer than past service, but i also had a recall done, the delay put me in the 5 pm traffic, it was bad. More

by ROBDEMPSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arianna Durham, Stephen Garvey
Apr 04, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

We appreciate your feedback and apologize for the delayed service. Please don't hesitate to reach out if there's anything additional we can do for you. We hope to make your next visit a full 5-star experience!

March 28, 2019

Recall service I came in for a recall on my airbags with a previous appointment. People were ready when I got there and called me as promised to let me know the job More

by JGARZADELACRUZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeMarkus Tate, Stephen Garvey
Apr 04, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

Hi there, thank you for taking the time to leave a review for us at Jim Ellis Volkswagen Kennesaw. We're happy we could meet your expectations during your service visit! Please let us know if there is ever anything else we can do for you! Safe travels!

March 27, 2019

More than I expected! The best experience since I started driving in 40 years!!! Clean, friendly, fast and even washed the car! I would recommend JEVK to everyone I know. More

by AlDente0007
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Arianna Durham, Drae Lloyd
Apr 04, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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