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Jim Ellis Volkswagen of Kennesaw
Kennesaw, GA
2,746 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has served drivers in the metro Atlanta area. Jim Ellis Volkswagen of Kennesaw is also an award-winning member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Jim Ellis Volkswagen of Kennesaw is a 2022 Wolfsburg Crest Club winner, a prestigious award bestowed by Volkswagen of America to the top Volkswagen dealers in customer experience for sales and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,746 reviews
April 23, 2019
New Car Purchase We had the Greatest experience buying a new car with Clayton Hays at Jim Ellis VW of Kennesaw. He was professional, no pressure and easy to deal with. We had the Greatest experience buying a new car with Clayton Hays at Jim Ellis VW of Kennesaw. He was professional, no pressure and easy to deal with. He made the entire process easy from start to finish. From the test drive, trade in value on my car, to the final sales price on the Jetta we purchased. He was very knowledgeable and answered all of my questions with ease. I would definitely purchase another car from Clayton and would recommend him to all my family and friends More
by STACIE.RIDDLE
Verified CustomerEmployees Worked With
Curtis Wilson , Clayton Hays
April 23, 2019
Raul was terrific and so is the car. We loved how no one jumped on us when we arrived. I approached Raul and he was terrific. We both enjoyed working with him. Your finance man, Matt, is We loved how no one jumped on us when we arrived. I approached Raul and he was terrific. We both enjoyed working with him. Your finance man, Matt, is also very nice to work with. More
by Stuart416
April 18, 2019
Grear Service Scheduling the appointment was easy. The people were great. Got me in and out and all my questions. I will be back next time I need service. Scheduling the appointment was easy. The people were great. Got me in and out and all my questions. I will be back next time I need service. More
by BDP177
Employees Worked With
Arianna Durham, Stephen Garvey
April 17, 2019
1 year service Just as I was completing a year of ownership with my 2012 Jetta Sportwaen TDI (a CPO). I noticed the transmission had a somewhat small leak. I took t Just as I was completing a year of ownership with my 2012 Jetta Sportwaen TDI (a CPO). I noticed the transmission had a somewhat small leak. I took the car in for its one year service and noted the transmission was leaking. The service team (Rafael) notified me what the trouble was, how much it would cost (unfortunately the transmission oil filter housing wasn't covered under the CPO) and when it would be ready. Arianna presented the car to me the next day, as promised, and at my request didn't have the car washed, because I keep the car very clean and always hand wash it myself. Still loving the car. No leak now. More
by Don Raper
April 17, 2019
Great service for a new customer I was pleased with the service and support of the team at Jim Ellis Volkswagen Kennesaw. They turned my vehicle around in record time. Thanks! I was pleased with the service and support of the team at Jim Ellis Volkswagen Kennesaw. They turned my vehicle around in record time. Thanks! More
by gwelkner
Employees Worked With
Alex Tsankov, Arianna Durham
April 15, 2019
20,000 Miles Service The service department provided excellent customer service on this visit. Also, on previous visits they have provided excellent customer service as we The service department provided excellent customer service on this visit. Also, on previous visits they have provided excellent customer service as well. I highly recommend Jim Ellis VW Kennesaw More
by GTI Driver
Employees Worked With
Arianna Durham
April 15, 2019
Great, as usual In and out on the timeframe they promised. Made the appointment on line, simple and easy to do so. DeMarkus is a pleasure to work with. In and out on the timeframe they promised. Made the appointment on line, simple and easy to do so. DeMarkus is a pleasure to work with. More
by AZCAT225
Employees Worked With
DeMarkus Tate
April 15, 2019
Great service and they go the extra mile to make sure your needs are met. They are the best VW service in this area by far. and they go the extra mile to make sure your needs are met. They are the best VW service in this area by far. More
by Smarterthomas
April 13, 2019
Rough idle The service department was thorough and diligent. Although they couldn't solve the issue, they gave me troubleshooting strategies and are always avai The service department was thorough and diligent. Although they couldn't solve the issue, they gave me troubleshooting strategies and are always available for correspondence. They provided me with a car to use while mine was being worked on. More
by el716
Employees Worked With
April 12, 2019
Fast and easy The girl that was helping us was very very helpful. She made sure that we were happy with both of our vehicles. I’m glad we have a dealership we can t The girl that was helping us was very very helpful. She made sure that we were happy with both of our vehicles. I’m glad we have a dealership we can trust. Thank you! More
by JAMMINJOSH220
Employees Worked With
Arianna Durham
