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Jim Ellis Volkswagen of Kennesaw

Kennesaw, GA

4.9
2,747 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has served drivers in the metro Atlanta area. Jim Ellis Volkswagen of Kennesaw is also an award-winning member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Jim Ellis Volkswagen of Kennesaw is a 2022 Wolfsburg Crest Club winner, a prestigious award bestowed by Volkswagen of America to the top Volkswagen dealers in customer experience for sales and service.
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950 Barrett Parkway

Kennesaw, GA

30144

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Showing 2,747 reviews

July 21, 2019

Easy Breezy The whole car buying experience was easy and pleasant. I highly recommend seeing Larry Fitzpatrick. He worked so hard to find me an amazing deal on th More

by SouthernRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Fitzpatrick , Kevin Chung
Jul 23, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

Congratulations on your new vehicle and thank you for the recommendation! If you have any further questions, please give us a call. We're always happy to help!

July 20, 2019

Great Sales There are several reasons I will always return to Jim Ellis Dealers for my auto purchases. For starters, Value. If I find a car that I want I will sea More

by fire100001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Fitzpatrick , Kevin Chung
Jul 23, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

Your comments keep us motivated and working hard for all our guests! If you have any further questions, please give us a call. We're always happy to help!

July 18, 2019

Efficient and easy My appointment was timely, efficient and easy peasy. Everyone was very friendly and competent. I love that my car was washed and vacuumed - always a n More

by ERICA3KENT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
DeMarkus Tate
Jul 19, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you for sharing your experience with us! Thanks again for your business. Take care!

July 18, 2019

136,000 mile Routine service My appointment time allowed me to work on my computer in the comfortable waiting area with good Internet access...The fresh brewed choice of coffee fl More

by AJJRLLORCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2019

Great team Very satisfied with service and customer care. Easy to work with, friendly and knowledgeable. Thank you for taking good care of me and helping with p More

by jhsacks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oleg Robu
Jul 18, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

Your positive review means a lot to us and we’re happy we could help you! Thanks again for your business, take care!

Jul 18, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

Your positive review means a lot to us and we’re happy we could help you! Thanks again for your business, take care!

July 17, 2019

Service Team Always Gives me an A+ experience I have been dealing with Jim Ellis service departments for literally decades across several Jim Ellis dealerships. The Service Teams are the main reas More

by CWilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike - Shuttle Commander
Jul 18, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

Your comments keep us motivated and working hard for all our guests! Please let us know if there is ever anything else we can do for you! Safe travels!

July 17, 2019

Great service! Cem "Jim" helped us find our new vehicle. He was awesome! We are very happy with our overall experience. It was easier, and quicker, than I expected. More

by Pat071105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Baydemir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Chung
Jul 18, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

We work hard to stand out among the rest! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thanks again for the positive feedback, and we hope that you have a great day!

July 12, 2019

Satisfied Customer Staff was friendly and helpful. Service tech was friendly and professional, appreciated his explanation of the 10,000 mile service and also explanat More

by KBDELTA03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeMarkus Tate
Jul 13, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction. Thanks again for your business! Take care!

July 10, 2019

Friendly Was getting ready to go on a road trip and service light came on and they ran diagnostics and gave the car an all clear. All without an appointment More

by KRUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hamby, Maria Maldonado
Jul 11, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

Krun, we're happy to hear you had such a positive experience with our team. Please don't hesitate to reach out if there's anything we can do for you. Take care.

July 10, 2019

Pleasant staff, greeted me from start to finish. As I drove into the bay to leave my car, I was greeted by a young man who was professional and efficient. He directed me to a Service Advisor who und More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist in Sales department - central desk, Stephen Garvey
Jul 12, 2019 -

Jim Ellis Volkswagen of Kennesaw responded

Your comments keep us motivated and working hard for all our guests! If you have any further questions, please give us a call. We're always happy to help!

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