Jim Ellis Volkswagen of Kennesaw

Great buying experience I was looking at used GTIs and inquired about the car from autotraders website. I was promptly contacted by Pamela who set up a test drive. When I arr I was looking at used GTIs and inquired about the car from autotraders website. I was promptly contacted by Pamela who set up a test drive. When I arrived the car was ready and Raul Sanchez took me out. Adam Toms wrapped it up with the paperwork and I was done! More

Simple and Easy Process Jim got us set up in a new Atlas quickly with a solid deal. We needed to get in and out in one evening with little kids, and everyone seemed very hon Jim got us set up in a new Atlas quickly with a solid deal. We needed to get in and out in one evening with little kids, and everyone seemed very honest and came back with an aggressive revised deal right after initial quote that was close to what we expected. Appreciate the class showed by the staff and the relatively limited amount of haggling — I never felt like the dealership was doing its best to take advantage of me or use shady math in the negotiating process, and all relevant numbers were provided up front and stayed consistent through the end of the transaction. Can’t say the same about other area VW dealerships. More

Volkswagen EOS “Jim” helped me find my Volkswagen EOS. He did a great job searching out the hard to find car for me at a good price. “Jim” helped me find my Volkswagen EOS. He did a great job searching out the hard to find car for me at a good price. More

Saturday Service appointment My advisor Maria always makes sure my service needs are met. She clearly listens to my needs and explains everything and lets me know what going on w My advisor Maria always makes sure my service needs are met. She clearly listens to my needs and explains everything and lets me know what going on with the appointment. She arranged the shuttle service for me which was great. I know can always count on Jim Ellis VW for all my service needs. More

Excellent customer focused experience! Rafael provided what I would consider a perfect example of how to relate to the client, keeping me well informed throug customer focused experience! Rafael provided what I would consider a perfect example of how to relate to the client, keeping me well informed throughout. More

Great Service Always a pleasure coming in for service at Jim Ellis. Taken care of my car for almost a year now and I couldn’t be more satisfied. Also, I’d love to a Always a pleasure coming in for service at Jim Ellis. Taken care of my car for almost a year now and I couldn’t be more satisfied. Also, I’d love to add that Maria is exceptional and working with her is always so smooth. She take care of business well. More

Satisfied customer! DeMarkus Tate in the service center is always a consummate professional! I always feel appreciated as a customer and they ensure that my car is taken DeMarkus Tate in the service center is always a consummate professional! I always feel appreciated as a customer and they ensure that my car is taken care of in a timely fashion. Love the car wash as an added benefit! More

Great service I really enjoyed being serviced at your dealership. From the free Kona Ice to the well organized waiting room I was very happy. Not to mention I had m I really enjoyed being serviced at your dealership. From the free Kona Ice to the well organized waiting room I was very happy. Not to mention I had my children with me. The pay area and coffee made my day a bit smoother. Feels like family. Thank you. More

Great Showroom Very few hassles and excellent music playing during our visit. This is certainly subjective but was in the sweet spot the entire time. Put me in a b Very few hassles and excellent music playing during our visit. This is certainly subjective but was in the sweet spot the entire time. Put me in a better mood. Could have used something to snack on while we were there since we missed lunch and were there much longer than expected. Cem was very knowledgeable about the details of the Jetta GLI we ended up buying. More

Honest and helpful DeMarkus assisted me when I came in for 30k service on my Passat and he was fantastic. He was genuine, personable, and above all, honest. I was prepar DeMarkus assisted me when I came in for 30k service on my Passat and he was fantastic. He was genuine, personable, and above all, honest. I was prepared to buy new tires and was relieved to hear they didn’t need replacement. Many dealers would have gladly taken my money, slapped on 4 tires, and never thought twice. It’s refreshing to find a dealer who values the long-term customer relationship over making a quick buck. When it IS time for new tires, Jim Ellis VW will get my business! More