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Jim Ellis Volkswagen of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.9
2,784 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has served drivers in the metro Atlanta area. Jim Ellis Volkswagen of Kennesaw is also an award-winning member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Jim Ellis Volkswagen of Kennesaw is a 2022 Wolfsburg Crest Club winner, a prestigious award bestowed by Volkswagen of America to the top Volkswagen dealers in customer experience for sales and service.
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950 Barrett Parkway

Kennesaw, GA

30144

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Showing 2,784 reviews

January 06, 2024

Jim was very professional and helped us come to a purchase decision without being pushy. More

by Kbjani
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Baydemir
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2024 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent visit with us, and we're so happy that Cem was such a great help! Thanks again for your business and kind words. Take care and happy driving!

January 06, 2024

Purchased a 2023 Crossport. It’s been 3 months and I have had issues with the vehicle since I purchased it. Not able to connect with car-net, the sensors keep going off, and the More

by nicholson1130
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin Chung
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Aug 16, 2024 -

Jim Ellis Volkswagen of Kennesaw responded

Nicholson1130, thank you for your honest feedback about your experience with us. It is our goal that every customer leaves satisfied so we are disappointed to hear that you did not. We take our customers’ comments seriously so we hope that you’ll give us a call at (770) 370-4900 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.

Oct 01, 2024 -

nicholson1130 responded

I left this review in January. You all responded 8 months later. The vehicle I purchased was so bad I traded it after having it only 9 months!! It was a brand new vehicle that was in the service department 4 times.

Oct 01, 2024 -

nicholson1130 responded

I left this review in January. You all responded 8 months later. The vehicle I purchased was so bad I traded it after having it only 9 months!! It was a brand new vehicle that was in the service department 4 times

January 03, 2024

Greg was very helpful and kind. He made the whole process go very smoothly. He communicated clearly and quickly More

by jennat92
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Greg Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2024 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent experience with us, and we're so happy that Greg could help out! Thanks again for your business and kind words. Take care and happy driving!

January 03, 2024

An enjoyable experience shopping for a new Volkswagen at Jim Ellis Volkswagen of Kennesaw Georgia. More

by Ed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Mollere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Tuck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Martucci, Colton Post
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Jan 09, 2024 -

Jim Ellis Volkswagen of Kennesaw responded

Ed, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent visit with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care and happy driving!

January 03, 2024

Great experience buying my Jetta from Alec Parrish! Throughout the process he was a very personable and respectful young man More

by pthompson10525
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alec Parrish
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2024 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent experience with us, and we're so happy that Alec was such a great help! Thanks again for your business and kind words, and we hope you love your new Jetta. Take care and happy driving!

January 03, 2024

Working with Alec was great. I’ve only owned Infiniti so Alec was very understanding and knew to teach me about VW More

by chrissybenson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alec Parrish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2024 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent experience with us, and we're so happy that Alec could help out! Thanks again for your business and kind words. Take care and happy driving!

January 02, 2024

I was very impressed by everyone at Jim Ellis. The process was smooth, the staff were helpful and knowledgeable, and we left very confident that we purchased the perfect car for us! More

by mw124
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Baydemir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Tuck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2024 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care and happy driving!

January 02, 2024

This dealership was very helpful and efficient. They helped my find a great vehicle and worked out a great deal for me! More

by Purcella98
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Baydemir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Tuck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2024 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care and happy driving!

December 31, 2023

My wife and I purchased a 2023 Atlas SE w/technology and 4motion today from Jim Ellis VW Kennesaw. I can’t say enough about the outstanding treatment we received from everyone working there. This is a top d More

by Ed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Mollere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Tuck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Martucci, Colton Post
Report | Print
Jan 03, 2024 -

Jim Ellis Volkswagen of Kennesaw responded

Ed, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent experience with us, and we're so happy that Gary, Andrew, Mike and Colton were all such great helps! Thanks again for your business and recommendation, and we hope you love your new Atlas. Take care and happy driving!

December 31, 2023

Everyone was great at Jim Ellis. Fast and easy, everything was great with the car buying process. More

by fsperanzajr
Recommend Dealer
Yes
Employees Worked With
Alec Parrish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2024 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care and happy driving!

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