Jim Ellis Volkswagen of Kennesaw

Zach was very helpful and made buying a car super easy for me. I definitely suggest Zach for any of your car buying needs! Thanks Zach! for me. I definitely suggest Zach for any of your car buying needs! Thanks Zach! More

Jim,Thank you for taking a minute to send this Jim, Thank you for taking a minute to send this note. Customer service is lacking so much in today’s world. It was refreshing to find that in you. Jim, Thank you for taking a minute to send this note. Customer service is lacking so much in today’s world. It was refreshing to find that in you. I have to imagine you are very successful at what you do . You treated my wife and I with true professionalism but at the same time in a casual way to make us feel Welcome and comfortable. I know this sale was a challenge because of the “Out of State” thing but feel we made the right choice not only In the vehicle we chose but in the Salesman and Dealership as well. Thank you Jeff More

Easy to deal with no hassle. Everything was ready when we arrived and was in and out in less than 2 hours. Overall great experience. arrived and was in and out in less than 2 hours. Overall great experience. More

This only concerns the service department. I've not bought any of our 4 VWs there just from the standpoint we lived on the other side of town. These are my thoughts on service department: "I will never bought any of our 4 VWs there just from the standpoint we lived on the other side of town. These are my thoughts on service department: "I will never bring my car to their service facility ever again. The service manager does not talk honest and only wants to make money off of folks that are in desperate need to have their VWs repaired. As a matter of fact I opened a case with VW North America on my visit to the service department. Needless to say nearly $2000 later the problem why I had visited is still there because I refuse to allow them to tell me ‘ oh yes sorry that isn’t the issue - this other thing is: can you show me another $1000 ‘. I am so frustrated with what has transpired over the last 5 days or so there at the service department. More

A big thank you to OLEG ROBU For the best visit at your dealership. Oleg was very helpful and helped us to find the best car for our needs. OLEG answered all our questions and is extremely helpful . He go dealership. Oleg was very helpful and helped us to find the best car for our needs. OLEG answered all our questions and is extremely helpful . He goes the extra mile and really made us feel comfortable with asking for help. He solved our needs for a beautiful car and is one of the best sales people we have met. Thank you OLEG for all your help and professionalism!! WE RATE YOU WITH 5 BIG STARS* * * * *. We will refer our friends to you!! More

They are professional and kind. They provided quick and good quality service. I had all of my questions answered and all of the paperwork and pricing was easy to read and understand. good quality service. I had all of my questions answered and all of the paperwork and pricing was easy to read and understand. More

Jose was great as facilitating this transaction from the beginning to end. I went with him over a closer dealer as a result of this. beginning to end. I went with him over a closer dealer as a result of this. More

Larry Fitzpatrick is the best! He was very helpful and knowledgeable. He made my car buying experience enjoyable. I highly recommend making your next purchase at Jim Ellis I love my new Atlas! knowledgeable. He made my car buying experience enjoyable. I highly recommend making your next purchase at Jim Ellis I love my new Atlas! More

Awesome experience with our car purchase! We drove from Wisconsin and did not expect to find a car right away. This has been our best dealership purchase ever! Thank you Jim for the great customer servic Wisconsin and did not expect to find a car right away. This has been our best dealership purchase ever! Thank you Jim for the great customer service! More

Of course we were skeptical upon arriving in these challenging times. Our skepticism dissipated shortly after meeting Oleg. We have been through the the car buying process many times over the last 15 challenging times. Our skepticism dissipated shortly after meeting Oleg. We have been through the the car buying process many times over the last 15 years and DREAD the process each and every time. This just felt different. He wasn't pushy and all the cars were clean and authenticated thru CarFax. We communicated with Oleg initially by text and he was very pleasant and again, not pushy. He could not have been nicer in person nor more helpful in finding out every last detail about the car we were interested in. It seemed as though, while waiting at the dealership, it was the responsibility of every sales associate there to check on every customer to ensure they were being attended to. We made an offer on the vehicle and they accepted. Who's ever heard of such a thing! They prepared the paperwork, detailed the car, we signed and were on our way. Everyone there was so nice and we will absolutely return when we are in need of another vehicle. I emphatically recommend this dealership for their ultra-clean vehicles and professional & friendly sales team. Thank you very much Oleg! You and Jim Ellis Volkswagen Kennesaw have made two more customers for life. More