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Jim Ellis Volkswagen of Kennesaw

Kennesaw, GA

4.9
2,747 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has served drivers in the metro Atlanta area. Jim Ellis Volkswagen of Kennesaw is also an award-winning member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Jim Ellis Volkswagen of Kennesaw is a 2022 Wolfsburg Crest Club winner, a prestigious award bestowed by Volkswagen of America to the top Volkswagen dealers in customer experience for sales and service.
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950 Barrett Parkway

Kennesaw, GA

30144

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Showing 2,747 reviews

June 26, 2020

Bill made buying a new Jetta a beautiful experience. Bill Rosenberg was the reason why we bought the Jetta rather than leasing, explaining in such details as a real professional salesman. He is a valuabl More

by edolo1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Rosenberg
Jun 26, 2020 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy to hear that Bill was a great help! Thank you for your business and kind words, we hope you love your new Jetta. Take care! - Madison Magnus, Customer Relations Manager

June 26, 2020

They took the time to address all of my concerns I loved how clean this car was with low mileage but I was concerned that it wasn't "certified". They went through the car's history, what the dealers More

by dmarti11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Rosenberg
Jun 26, 2020 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so glad that we could help out! We hope you love your new vehicle, and we thank you for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

June 24, 2020

I have bought three cars from Cem, and it is always a great experience. Cem is knowledgeable and always goes the extra mile to help in whichever way he can. More

by skruege6927
Recommend Dealer
Yes
Employees Worked With
Jim Baydemir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2020 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so glad to hear that Cem was a great help! We hope you love your new vehicles, and we thank you for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

Jun 25, 2020 -

Jim Ellis Volkswagen of Kennesaw responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

June 24, 2020

Oleg is great!!! He gave enough time for me to talk to bank and my friends during negotiations. He is the kind of person I will pass his name to my friends More

by K
Recommend Dealer
Yes
Employees Worked With
Oleg Robu, Chris Phillips, Kaitlin McCliment
Jun 24, 2020 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy to hear that Oleg was a great help. We hope you love your new vehicle, and we thank you for your business. Take care! - Madison Magnus, Customer Relations Manager

June 23, 2020

Great experience and Jose was wonderful. Made the entire process extremely easy and relaxing. Even came out in the rain with an umbrella for my wife. 5 stars. More

by Evanfalconer
Recommend Dealer
Yes
Employees Worked With
Jose Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Chung
Jun 23, 2020 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy to hear that Jose was a great help! We thank you for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

June 22, 2020

Working with Bill was great! Thank you, Bill for working with us to get me into a new R Line Jetta. Friendly, knowledgeable, kind, and got us a great deal! More

by Jordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Rosenberg
Jun 23, 2020 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy to hear that Bill was a great help! We thank you for your business, and we hope you love your new Jetta. Take care! - Madison Magnus, Customer Relations Manager

Jun 23, 2020 -

Jim Ellis Volkswagen of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Jordan! Please let us know if there is ever anything else we can do for you! Safe travels!

June 21, 2020

Excellent salesman.Bill stayed late to help out a coworker, he took great care of me and delivered my car to me the next morning as promised. More

by akbright
Recommend Dealer
Yes
Employees Worked With
Bill Rosenberg, Cain Decker, Chris Phillips
Jun 22, 2020 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy to hear that Bill was a great help. We hope you love your new vehicle, and we thank you for your business. Take care! - Madison Magnus, Customer Relations Manager

June 20, 2020

Why make an appointment. 2.5 hours after I drop off my car I ask of its ready as it was only supposed to take an hour. It appears they haven't even started. Why wouldn't buy a car from them? More

by duphawk23
Recommend Dealer
No
Employees Worked With
Jeff Adams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2020 -

Jim Ellis Volkswagen of Kennesaw responded

We are so disappointed to learn of this situation you have described. We take our customers’ comments seriously so we hope that you’ll give us a call at (770) 362-1261 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability. We hope to hear from you soon. - Madison Magnus, Customer Relations Manager

June 19, 2020

Really outstanding to work with. Bill responded to all my queries promptly and more than adequately and made the whole process a piece of cake. More

by cjonzer
Recommend Dealer
Yes
Employees Worked With
Bill Rosenberg
Jun 19, 2020 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and are so happy to hear that Bill was a great help! We thank you for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

June 19, 2020

I purchased a car in the past from Oleg and looking to upgrade in the future,when i needed information on my options Oleg is there to show them to me.He is friendly,taking his time to show me the cars,not More

by Mathew W.
Recommend Dealer
Yes
Employees Worked With
Oleg Robu
Jun 19, 2020 -

Jim Ellis Volkswagen of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and are so happy to hear that Oleg was a great help! We thank you for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

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