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Jim Ellis Volkswagen of Chamblee - Service Center

Atlanta, GA

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176 Reviews

176 Reviews of Jim Ellis Volkswagen of Chamblee - Service Center

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June 01, 2019

Excellent Service from a true Jim Ellis professional! Rose always greets JE customers with a smile on!!! She has the answer, too, before you ask the question removing apprehension of potential time lost More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Croston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Leyva, Rose Shuck
Jun 06, 2019 -

Jim Ellis Volkswagen of Chamblee responded

Your comments keep us motivated and working hard for all our guests, Joe! If you have any further questions, please give us a call. We're always happy to help!

May 31, 2019

Rose was great! Rose was very helpful and truly cared about the quality of my experience. I’m very glad that I decided to have my car serviced. More

by Rbaptist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Shuck
Jun 06, 2019 -

Jim Ellis Volkswagen of Chamblee responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! If you have any further questions, please give us a call. We're always happy to help!

May 28, 2019

Great service and communication My car had been in an accident and the body shop was not able to repair some of the damage so I had to take it to Jim Ellis. Rose Shuck was my service More

by lancia10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Shuck
May 31, 2019 -

Jim Ellis Volkswagen of Chamblee responded

It is great to read such wonderful comments about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

May 24, 2019

Great customer service! We've been coming to Jim Ellis for the past 20+ years. They are the best in the business. For the past few years, we've used Rose as our service advis More

by Jc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Shuck
May 25, 2019 -

Jim Ellis Volkswagen of Chamblee responded

We're very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

May 22, 2019

Rose Shuck is the best car service adviser Rose Shuck is the best car service advisor at Jim Ellis Volkswagen in Chamblee. She is always so nice and pleasant to communicate with. Rose is th More

by Eric Bell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Shuck
May 23, 2019 -

Jim Ellis Volkswagen of Chamblee responded

Hi Eric, we're very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

May 22, 2019

Great customer service I appreciate the great follow up doing my waiting by Rose. Being a customer of Jim Ellis Family, we have purchased 6 vehicles since 2007. The customer More

by 007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Shuck
May 23, 2019 -

Jim Ellis Volkswagen of Chamblee responded

Morgan Family, thank you so much for this kind review. We will be sure to pass your positive words along to Rose. Stacey and the rest of the team. We are so grateful for your loyalty and we so appreciate you taking the time to write us this review. We look forward to your next visit. Have a great day!

May 21, 2019

Rose is great! Rose was not only very professional but, also very emphatic and caring. She made sure that everything was done right and followed up on my service. W More

by Gerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Shuck
May 23, 2019 -

Jim Ellis Volkswagen of Chamblee responded

Hi Gerry, we're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

May 19, 2019

Goes the extra mile I was traveling internationally and had challenges with available times to drop off and pick up my car. Rose did whatever was necessary to make it co More

by ajdelany
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Martucci, Rose Shuck
May 21, 2019 -

Jim Ellis Volkswagen of Chamblee responded

We are glad we could help! Thank you so much for taking the time to write us this review. We will be sure to pass your kind words along to Rose, Mike and the rest of the team. We look forward to your next visit. Have an awesome day!

May 15, 2019

VW CC Upon arrival Rose was very understanding of my situation and did her best to satisfy my concerns. She kept me informed every step of the way up until More

by Loki8917
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Shuck
May 15, 2019 -

Jim Ellis Volkswagen of Chamblee responded

We are so glad that Rose was able to help. Thank you so much for taking the time to give us this positive feedback. We look forward to seeing you again soon. Have a great day!

May 15, 2019

Great service Rose was polite, friendly and efficient. She kept me informed of developments and looked after me well. Overall, a positive experience. Wouldn’t he More

by Kate M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Shuck
May 15, 2019 -

Jim Ellis Volkswagen of Chamblee responded

Kate, we are so glad to hear that you had such a great experience in our service department. We will be sure to pass your kind words along to Rose and the rest of the team. Thank you so much for taking the time to write this review. Have a great day!

May 21, 2019 -

Jim Ellis Volkswagen of Chamblee responded

Thank you so much for this kind review. We are so glad that we were able to help and we look forward to your next visit. Have an awesome day!

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