Jim Ellis Volkswagen of Chamblee - Service Center
Atlanta, GA
176 Reviews of Jim Ellis Volkswagen of Chamblee - Service Center
Rose Schuck service Rose Shuck provided exceptional service as well as the entire team. Instead of 7-10 business days as estimated to fix my car, it was actually only 3! Rose Shuck provided exceptional service as well as the entire team. Instead of 7-10 business days as estimated to fix my car, it was actually only 3! Thankyou. Now if only VW would step up to the plate and reimburse its customers for a faulty key lock and wiring harness😡 More
Jim Ellis VW Rose Schuck is always available and kind knowledge of your issues with your car and a great problem solver.Rose makes sure you get an update on and un Rose Schuck is always available and kind knowledge of your issues with your car and a great problem solver.Rose makes sure you get an update on and understanding what makes your car operates correctly. More
Rose is the best Rose is always very responsive, kind and reliable. My new car Tiguan has been has many issues and she always helps to fix issues. I guess I has bad Rose is always very responsive, kind and reliable. My new car Tiguan has been has many issues and she always helps to fix issues. I guess I has bad luck for the car but good luck with agency - Rose. More
Rose Shuck Rose was wonderful, helped a lot in the process of fixing my 2012 Passat. Very happy with the service provided. She was prompt in responding my text. Rose was wonderful, helped a lot in the process of fixing my 2012 Passat. Very happy with the service provided. She was prompt in responding my text. More
Rose IS the Best Booked a time online-was greeted by a nice young guy and Rose had my account pulled up and was ready when I walked in!! Impressive Booked a time online-was greeted by a nice young guy and Rose had my account pulled up and was ready when I walked in!! Impressive More
Rose & Team Are Awesome as Always! My add-blue service light came on and I called Rose Shuck and got in right away. The service took about an hour from drop off to completion and I wai My add-blue service light came on and I called Rose Shuck and got in right away. The service took about an hour from drop off to completion and I waited in the service waiting area. As always Rose & the Service Team were awesome, thank you for always taking care of me!!!!! More
Excellent service Had an issue with my sunroof. Rose and the Jim Ellis team could not of been more professional. I work in the customer service arena and was truly impr Had an issue with my sunroof. Rose and the Jim Ellis team could not of been more professional. I work in the customer service arena and was truly impressed how they operate. I never had much loyalty for a particular dealer or car but that changed with this service experience. When I need to get a new car I will be purchasing from them. More
Rose is awesome! So professional, knowledgeable, and truly cares about her customers! I have greatly appreciated her advice and knowledge about my VWs. I enjoyed my So professional, knowledgeable, and truly cares about her customers! I have greatly appreciated her advice and knowledge about my VWs. I enjoyed my first VW so much and my experience with Rose and the service center, that we now own four VWs and all my family members drive them. I trust what Rose advises me on, she has very good judgment on what to repair and when. More
Excellent Proactive Followup thanks to Rose!! Rose Shuck as usual did not hesitate inviting me back to Jim Ellis VW "followup" to have the head liner replaced as part of a prior repair when the su Rose Shuck as usual did not hesitate inviting me back to Jim Ellis VW "followup" to have the head liner replaced as part of a prior repair when the sunroof frame was replaced. It all looks good and operates quietly!! Thanks Rose!! More
Rose is great! She knew who I was when I called to schedule my appointment, asking how I am enjoying my Atlas. I was touched! She took great care of me and my car She knew who I was when I called to schedule my appointment, asking how I am enjoying my Atlas. I was touched! She took great care of me and my car for my first service maintenance check up. More