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Jim Ellis Volkswagen of Chamblee - Service Center
Atlanta, GA
180 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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180 Reviews of Jim Ellis Volkswagen of Chamblee - Service Center
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November 20, 2018
thanks for treating me well went for routine service. My service advisor is friendly and cares about good service. Genuine and not pushy. Didn't take too long. Good waiting roo went for routine service. My service advisor is friendly and cares about good service. Genuine and not pushy. Didn't take too long. Good waiting room. More
by Trenton
Employees Worked With
Rose Shuck
November 14, 2018
Superb Service Jim Ellis service Volkswagen service department it’s quite amazing from the time you pull up to the service door check in then a trip to the waiting Jim Ellis service Volkswagen service department it’s quite amazing from the time you pull up to the service door check in then a trip to the waiting area which has televisions coffee machines donuts Internet hook ups a place that you can work while you’re having work done on your car and still keep a schedule. Service is done in a timely manner and people keep a constant check on you to keep you updated as to what is happening. Jim Ellis Volkswagen service department has the best service experience I’ve ever had! More
by Rockybobby
Employees Worked With
Rose
November 09, 2018
Fast and friendly experience Leo, who is the employee that I worked with, was very quick in helping me find out what was wrong with my car, and what exacted was needed to right th Leo, who is the employee that I worked with, was very quick in helping me find out what was wrong with my car, and what exacted was needed to right the issue. I pressed him with a ton of questions, but he was very professional, patient, and friendly in regards to answering all my questions. The customer service was great and I highly recommend working with Leo if you get the chance. More
by Kev123
Employees Worked With
Leo Leyva
November 05, 2018
My experience 5 Stars to Volkswagen Atlanta! Especially to Ryan, Rose, and Seth! Kind and helpful in every way! Thank you team, I couldn’t be happier! ?? 5 Stars to Volkswagen Atlanta! Especially to Ryan, Rose, and Seth! Kind and helpful in every way! Thank you team, I couldn’t be happier! ?? More
by Avorrado88
Employees Worked With
Thomas Woodall, Terry Baker, German Soto, Eric Johnson, Christopher Hendrick, Patricia Wilson, Erich Pabst, Lonnie Wright, Reynolds Vaynshteyn
November 05, 2018
Great experience! I don't really like dealerships, and I'm not a real fan of writing reviews either. But I am really satisfied with the service I get at the Jim Ellis V I don't really like dealerships, and I'm not a real fan of writing reviews either. But I am really satisfied with the service I get at the Jim Ellis VW. I never get the feeling I'm being pushed into a sale. I get text updates at each stage of repair. They have work stations with free wi-fi. They have donuts and coffee and TV in the waiting room. Everything here feels different than other dealers and makes the wait, the expense, and the trouble a little better. So here's a shout out for good service, good amenities, and nice experience. Cheers! More
by dpark75
Employees Worked With
Leo Leyva
November 02, 2018
Great Service department experience highly recommend Ryan in the service department. He really worked with me to help me understand what is absolutely necessary to service now, and what highly recommend Ryan in the service department. He really worked with me to help me understand what is absolutely necessary to service now, and what I can wait on. Really appreciate his help!! More
by Cars123
Employees Worked With
Ryan Barry
July 22, 2018
Professional and awesome Our sales person Mr. Trey Shaw was most professional and experienced. I appreciated the no-hassle attitude yet his ease at making sure he answered all Our sales person Mr. Trey Shaw was most professional and experienced. I appreciated the no-hassle attitude yet his ease at making sure he answered all of our questions and concerns. This was my best car buying experience! More
by Eosgal
Employees Worked With
Lance Jeter, Trey Shaw
June 29, 2018
A true service advisor Scheduled appt with Rose I got there my paperwork was ready she did a walk around and check tires and condition of my vehicle . I was advised of mait Scheduled appt with Rose I got there my paperwork was ready she did a walk around and check tires and condition of my vehicle . I was advised of mait needs she went above call to make sure I was in great hands . A true asset to the company all my work and money will be spent at Jim Ellis More
by Stealthy horse
Employees Worked With
Rose shick
March 19, 2018
Excellent service experience with Ryan Barry I took my VW Golf in to have it looked at, due to a rattling noise coming from the front of the vehicle. Ryan Barry was assigned to me to assist. R I took my VW Golf in to have it looked at, due to a rattling noise coming from the front of the vehicle. Ryan Barry was assigned to me to assist. Ryan was courteous, friendly and professional. He asked the right questions and communicated well, ensuring I understood everything they were going to do. Ryan noticed I was due for a service in a month, so asked if I wanted to do that whilst I was already there which I agreed to. Within 3 hours of drop off, I had my car back, fixed and on the road. Thanks, Ryan! More
by RyanG
Employees Worked With
Ryan Barry
February 01, 2018
Service, oil change Ryan was a very pleasant and knowledgeable representative. I really liked his authentic and genuine attitude. He is a true asset to the team. The s Ryan was a very pleasant and knowledgeable representative. I really liked his authentic and genuine attitude. He is a true asset to the team. The service department in general is to be commended (in particular the technician that worked on my car and ran diagnostics), I always feel confident in the service and care I receive at your dealership. The waiting area was clean, pleasant with adequate seating and refreshments and staff available to assist. Your dealership is head and shoulders above other dealerships in the atlanta metro area. More
by Homehealthnurse
Employees Worked With
Ryan in service took care of everything and made the experience stress free. I appreciate his patience and knowledge for my model and upcoming service issues. He is an assets to your team.
