Jim Ellis Volkswagen of Chamblee - Service Center

Unexpected visit Once again it's Miss Rose to the rescue. Recently I hit a pothole while driving in Midtown (I know, what a surprise), immediately a warning light popp Once again it's Miss Rose to the rescue. Recently I hit a pothole while driving in Midtown (I know, what a surprise), immediately a warning light popped on to notify me that my rear turn signal bulb was out. Ugh, what a hassle. YouTube it. A week goes by. Didn't buy bulb. YouTube it again. Another few days go by. Bulb still out, ugh. Was driving in the vacinity of Jim Ellis VW and thought I would drop in to see if they could fix it. Rose promptly greeted me as I walked in the door and asked how she could help. Mentioned the bulb error message and she went to the car to check the code. She looked up my records and mentioned that the car was still under warranty and wouldn't cost me any money to fix. Happy me! Didn't even care that she said it would take 45 minutes. It was less time than that and I don't have that nagging warning light on anymore! Miss Rose you are the best! More

Great job as always!!!! It's always a pleasure to walk into the service center and be received with warm smiles around!...Rose and the team do a great job and I always walk o It's always a pleasure to walk into the service center and be received with warm smiles around!...Rose and the team do a great job and I always walk out content with the answers to any questions that I had and the fact that my car is in really really good hands!...Thanks again for your great service!!!! More

Really supporty Seth and Rose are all pretty nice and friendly. They offered a lot of extra help when I was there I would recommend them for whoever wants to get his/ Seth and Rose are all pretty nice and friendly. They offered a lot of extra help when I was there I would recommend them for whoever wants to get his/ her car done. More

Supreme Service You can't beat the care and service provided by the Jim Ellis VW team! They treat you like they hope to be treated. We'll definitely be back. You can't beat the care and service provided by the Jim Ellis VW team! They treat you like they hope to be treated. We'll definitely be back. More

Great Service Rose was extremely helpful and kind throughout the service process. When the car needed significant work done she was genuinely concerned about helpin Rose was extremely helpful and kind throughout the service process. When the car needed significant work done she was genuinely concerned about helping us get the price of work reduced and communicated well during the process. Would highly recommend. More

Excellent service I can't say enough about the awesome service I received. Everyone was curteous & pleasant. They even used their curtesy shuttle service although it wa I can't say enough about the awesome service I received. Everyone was curteous & pleasant. They even used their curtesy shuttle service although it was Sat. I dropped of my car, went to Walmart, & then came back & picked up my car. The time was within the time frame they said. The icing on the cake was the lightly washed my car! I can't say enough good things especially about Rose. More

thanks for treating me well went for routine service. My service advisor is friendly and cares about good service. Genuine and not pushy. Didn't take too long. Good waiting roo went for routine service. My service advisor is friendly and cares about good service. Genuine and not pushy. Didn't take too long. Good waiting room. More

Fast and friendly experience Leo, who is the employee that I worked with, was very quick in helping me find out what was wrong with my car, and what exacted was needed to right th Leo, who is the employee that I worked with, was very quick in helping me find out what was wrong with my car, and what exacted was needed to right the issue. I pressed him with a ton of questions, but he was very professional, patient, and friendly in regards to answering all my questions. The customer service was great and I highly recommend working with Leo if you get the chance. More