Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Jim Ellis Volkswagen of Chamblee - Service Center
Atlanta, GA
176 Reviews
176 Reviews of Jim Ellis Volkswagen of Chamblee - Service Center
Sort by
February 08, 2019
Great service Rose really helped me when I needed to get some repairs done on my car. She explained everything very clearly and concisely and made it easy. Rose really helped me when I needed to get some repairs done on my car. She explained everything very clearly and concisely and made it easy. More
by Gustavo1297
Employees Worked With
Rose Schuck
February 06, 2019
Very good! Thank you! I was very pleased with the service, explanations, everything! Sue took the time to show me how the GPS was working and also gave me some useful tips I was very pleased with the service, explanations, everything! Sue took the time to show me how the GPS was working and also gave me some useful tips regarding maintaining the screen inside the car. Thank you, Sue! More
by Dana
Employees Worked With
February 04, 2019
TDi service Thanks to Rose for taking care of my TDI, took care of my clogged drain so my floor boards are now nice and dry after the rain we have had this seas Thanks to Rose for taking care of my TDI, took care of my clogged drain so my floor boards are now nice and dry after the rain we have had this season. More
by Walt17
Employees Worked With
Rose Shuke
February 01, 2019
Stellar service The service team was excellent and addressed the problem with utmost professionalism. Highly recommended. The updates via text messaging were great to The service team was excellent and addressed the problem with utmost professionalism. Highly recommended. The updates via text messaging were great to keep me in the loop on the readiness of service and conclusion. More
by foofighter13
Employees Worked With
Rose Shuck
January 29, 2019
going beyond the extra mile its not only cause they have doughnuts. and coffee. and a comfortable seating area and a place where i can connect my computer safely and comfortably. its not only cause they have doughnuts. and coffee. and a comfortable seating area and a place where i can connect my computer safely and comfortably. thats just, as they say, icing on the cake. its just that everything is so expertly timed-from the moment you walk in (whether you have made an appointment or not) you know that in an hour or so someone will walk over with a firm timeline for your repair, so that you can make the decision whether to wait, or leave it overnight, take the shuttle to the metro or take advantage of a courtesy car. excellent mechanics and technicians who know your car inside out. and ever since Rose Shuck joined the team, it cant get any better. i have seen her infinite patience and humanity on display many times--most recently explaining repairs patiently to an elderly lady and helping her with her papers. she has been extraordinary to me many times. Thanks//////////1 More
by jayq
Employees Worked With
Rose Shuck
January 29, 2019
Always Awesome The team is very helpful and respectful. I have been coming here for years. I originally started coming here after getting my oil changed somewhere el The team is very helpful and respectful. I have been coming here for years. I originally started coming here after getting my oil changed somewhere else where I witnessed several people googling how to do it at a Pep Boys. I am glad to have my car serviced by trained professionals that only work on cars that they have experience working on, and know exactly what needs to be done. More
by jdurham
Employees Worked With
Rose
January 26, 2019
Very Professional!!! After dropping my car off for service, I was able to call back and get detailed updates. My service reps were Rose and Leo, they both provided excelle After dropping my car off for service, I was able to call back and get detailed updates. My service reps were Rose and Leo, they both provided excellent customer service. More
by Smith0222
Employees Worked With
Rose Shuck , Leo Leyva
January 25, 2019
Great job! Thanks for your continued quest for excellence. I worked with Rose and she is a true attribute to Jim Ellis! Look forward to working with you again! Thanks for your continued quest for excellence. I worked with Rose and she is a true attribute to Jim Ellis! Look forward to working with you again! More
by Tiggy1
Employees Worked With
Rose Shuck
January 25, 2019
Fantastic customer service I called this dealership about getting an oily change without an appointment. They gave me an estimated wait time that was significantly less than ano I called this dealership about getting an oily change without an appointment. They gave me an estimated wait time that was significantly less than another VW dealership in Cobb County and they were also very pleasant on the phone. I dropped my car off and spoke with Rose who left me feeling extremely appreciated as a customer. I asked for a ride to a nearby shopping area to pass time and they promptly organized it for me. Car was ready right on time and now they have a customer willing tomdrive and extra 20mins to get this high quality service. More
by Aerojhawk
Employees Worked With
Rose
January 24, 2019
20k service success with Rose Shuck Brought my car to Jim Ellis Volkswagen Atlanta the 20,000 mile service. Everything was done on time! I enjoyed the free Wi-Fi, and the donuts and coff Brought my car to Jim Ellis Volkswagen Atlanta the 20,000 mile service. Everything was done on time! I enjoyed the free Wi-Fi, and the donuts and coffee! Thank you Rose Shuck and Jim Ellis VW More
by Cts-VW
