Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Jim Ellis Volkswagen of Chamblee - Service Center
Atlanta, GA
180 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
180 Reviews of Jim Ellis Volkswagen of Chamblee - Service Center
Sort by
March 10, 2025
Its Monday 3/10/25, no communication has happend! (I was asked to wait til today) Its just not hard to correct a wrong. The biggest problem is the FAKE red tape and time used as an excuse NOT to reme (I was asked to wait til today) Its just not hard to correct a wrong. The biggest problem is the FAKE red tape and time used as an excuse NOT to remedy a problem! This location somehow achieved a massive rebuild/ upgrade to the facilities; but not any refreshing of personnel training? So now you end up with a tuxedo on S*%T! FYI the clip was done on FRIDAY 3/7/25 More
by douglas favors
Employees Worked With
March 10, 2025
Its Monday 3/10/25, no communication has happend! (I was asked to wait til today) Its just not hard to correct a wrong. The biggest problem is the FAKE red tape and time used as an excuse NOT to reme (I was asked to wait til today) Its just not hard to correct a wrong. The biggest problem is the FAKE red tape and time used as an excuse NOT to remedy a problem! This location somehow achieved a massive rebuild/ upgrade to the facilities; but not any refreshing of personnel training? So now you end up with a tuxedo on S*%T! FYI the clip was done on FRIDAY 3/7/25 More
by douglas favors
Employees Worked With
March 10, 2025
Its Monday 3/10/25, no communication has happend! (I was asked to wait til today) Its just not hard to correct a wrong. The biggest problem is the FAKE red tape and time used as an excuse NOT to reme (I was asked to wait til today) Its just not hard to correct a wrong. The biggest problem is the FAKE red tape and time used as an excuse NOT to remedy a problem! This location somehow achieved a massive rebuild/ upgrade to the facilities; but not any refreshing of personnel training? So now you end up with a tuxedo on S*%T! FYI the clip was done on FRIDAY 3/7/25 More
by douglas favors
Employees Worked With
March 10, 2025
Its Monday 3/10/25, no communication has happend! (I was asked to wait til today) Its just not hard to correct a wrong. The biggest problem is the FAKE red tape and time used as an excuse NOT to reme (I was asked to wait til today) Its just not hard to correct a wrong. The biggest problem is the FAKE red tape and time used as an excuse NOT to remedy a problem! This location somehow achieved a massive rebuild/ upgrade to the facilities; but not any refreshing of personnel training? So now you end up with a tuxedo on S*%T! FYI the clip was done on FRIDAY 3/7/25 More
by douglas favors
Employees Worked With
August 03, 2023
Very knowledgeable about VW cars. Overall great service advice. Keeps my car in top shape. Overall great service advice. Keeps my car in top shape. More
by Charles A Militana
May 11, 2023
Never got a call back about wasted time, three days of appts, and almost being robbed during service!p appts, and almost being robbed during service!p More
by douglas favors
Employees Worked With
October 03, 2022
Today was my first visit to this location. I have been working with Chris Anderson since 2015 and he invited me to try this location. I trust his judgment and he helps me keep up with my car m I have been working with Chris Anderson since 2015 and he invited me to try this location. I trust his judgment and he helps me keep up with my car maintenance. I will be back. More
by Sabrina1115
Employees Worked With
Chris Anderson
December 11, 2020
Leo Leyva has been my Service Tech for the past 3 visits since Rose went to a new position within Jim Ellis. Leo handled my Touareg in a Timely Manner, with Excellent Quality VW Service and a Clean Vehicle since Rose went to a new position within Jim Ellis. Leo handled my Touareg in a Timely Manner, with Excellent Quality VW Service and a Clean Vehicle returned. I was introduced to Leo thru Phil Coleman my Sales Consultant and now considered a Friend . I have purchased 4 VW's from Jim Ellis and considered it the only VW Dealer. I want to thank the whole team from the Greeter to the Technician who performed my service on 12/10/2020 ...Always Beyond Expectations....I Love My V-dub....R Birch More
by Birch
Employees Worked With
Leo Leyva , Phil Coleman
February 10, 2020
Ace was very knowledgeable and kind. I scheduled maintenance for my Passat. When I arrived I was greeted and felt welcomed.. It was a blessing to have Ace as my technician.. I received extraordinari maintenance for my Passat. When I arrived I was greeted and felt welcomed.. It was a blessing to have Ace as my technician.. I received extraordinarily service from this dealership!! More
by onlyrenag
Employees Worked With
Ace Rodriguez, Will Williams
January 05, 2020
Best Service Everytime Coming in for service is always a pleasant experience. In large part thanks to Rose Shuck. She keeps me informed throughout the process and values my Coming in for service is always a pleasant experience. In large part thanks to Rose Shuck. She keeps me informed throughout the process and values my time. I am on my third VW and will only have Jim Ellis service my car. That is trust I've had since 1984. I can't give enough praise to my Jim Ellis friends for all they do for me and my car. Thanks so much. More
by richardthogan
Employees Worked With
Phil Coleman, Rose Shuck
