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Jim Ellis Volkswagen of Chamblee
Atlanta, GA
644 Reviews
Jim Ellis Volkswagen of Chamblee was opened in 1971 and is the flagship dealership of the Jim Ellis Automotive Group, an automotive group consisting of 21 dealerships and 17 brands. Jim Ellis Volkswagen of Chamblee is a 2022 Wolfsburg Crest Club winner, a prestigious award bestowed by Volkswagen of America to the top Volkswagen dealers in customer experience for sales and service. The dealership opened a new state-of-the-art facility in 2023 at the location of the first dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 644 reviews
September 09, 2020
Myles was great to work with, very personable, and low stress. He was the only one to speak to us when we wandered the dealership lot and was happy to help find what we asked for and walk us through the stress. He was the only one to speak to us when we wandered the dealership lot and was happy to help find what we asked for and walk us through the process. Great service, nice guy. More
by billy.bachman
Employees Worked With
Myles Tipley
September 09, 2020
Even with Covid requirements our visits were enjoyable & efficient. Millo Antola was professional & easy to work with. He introduced himself when we arrived, took us on a test drive & made everything work o efficient. Millo Antola was professional & easy to work with. He introduced himself when we arrived, took us on a test drive & made everything work out with the paperwork & follow up! More
by Steven Arthur
September 07, 2020
I had a fantastic experience buying a car for my daughter. Millo Is great to work with. He is proactive and very knowledgeable. Highly recommended! daughter. Millo Is great to work with. He is proactive and very knowledgeable. Highly recommended! More
by Tharwat
September 07, 2020
My experience at the Jim Ellis Volkswagen dealership was great. Marco was very helpful. He showed us great options in a wide price range, and he answered all of our questions thoroughly. great. Marco was very helpful. He showed us great options in a wide price range, and he answered all of our questions thoroughly. More
by Jwh
Employees Worked With
Marco Calvo
September 05, 2020
Millo took care of us with kid gloves, making sure we were comfortable with our purchase decision. From start to finish - Great, no pressure. Thanks! were comfortable with our purchase decision. From start to finish - Great, no pressure. Thanks! More
by roland.cox
September 05, 2020
Found an interesting VW Golf TDI sportwagen online. I am from out of state. When I called to inquire about it, Kameyah Ransom was very helpful and set up a time for me to come in and see the car when it was from out of state. When I called to inquire about it, Kameyah Ransom was very helpful and set up a time for me to come in and see the car when it was ready. Millo Antola patiently waited for us to arrive (late), then patiently made everything happen for us to drive that car home at the end of the day. He knows how to make happen what needs to happen! He is low-key, relaxed, and clearly knows a LOT about VWs, especially the one I selected. He drives the same model! We brought our dog to be sure that he would be able to get in/out of the back of the car. Also to be sure that his crate would fit well. He is a pretty big dog. The young woman at the front desk was so kind to bring him water and make sure that he wasn't burning his feet on the hot pavement while we were looking at the car. Our dog was quite welcome at Jim Ellis VW. The transaction took a bit longer than expected, but it all came out fine in the end. The dog approved of his new dog-mobile and rode home asleep in the back. More
by Dog chauffeur
September 03, 2020
Myles made my experience at Jim Ellis truly unbeatable. I tried to work with my local dealerships, but never received the quality service that I hoped for. After connecting with Myles the first time, he cont tried to work with my local dealerships, but never received the quality service that I hoped for. After connecting with Myles the first time, he continually checked in and kept me informed of new inventory and or price drops. The 3 hour distance didn’t change a thing, as Jim Ellis included a complimentary drop off and pick up of my trade in. The service was.a 10/10 and I will most definitely recommend them to friends and family in the future as well as reach out for other vehicle needs that I may have. More
by srearley
September 03, 2020
Marco made this process very easy, he answered all my questions and behaved in the most professional way. I appreciate his hard work and would recommend to friends and family. questions and behaved in the most professional way. I appreciate his hard work and would recommend to friends and family. More
by salcedia
September 01, 2020
Millo was super knowledgeable and patient. Not high pressure at all. Excellent service, easy transaction. Helped me and my son make a tough decision on a first new car. pressure at all. Excellent service, easy transaction. Helped me and my son make a tough decision on a first new car. More
by jaflaw
Employees Worked With
August 31, 2020
The best and most hassle free car buying experience in recent memory. I called and asked for an expert on remote sales and was connected to Anna Loerke (Internet Sales).. I told her my expectations and sh recent memory. I called and asked for an expert on remote sales and was connected to Anna Loerke (Internet Sales).. I told her my expectations and she didn’t let me down. I really thought it was going to be harder than I expected.Anna set everything up with no stress and Marco finished the sale. I am an out of state buyer and requested pickup from Kennesaw location. Anna stopped me before I could get the address and informed me it would delivered to my house 2 hours away at no charge. The driver (didn’t get his name) was extremely professional and we signed the paperwork in my driveway. The trade in value on my vehicle was excellent. After ten minutes, I tossed him the keys to my trade in and we were off to explore our new Cross Sport. Looked for this vehicle for a long time (SEL Premium w/ Pure Gray) and their deal could not have been matched. Anna was the best at setting it up and Marco followed through flawlessly. Marco even gave a FaceTime tour and answered calls the next day about setting up vehicle options. I told him I would see him in five years for my next vehicle. Definitely on my nice list and that is a rare feat these days. More
by Robert S.
