Jim Ellis Volkswagen of Chamblee

Excellent service Mark Cohen is awesome! He was extremely easy to work with. He helped me get exactly what I was looking for in a new automobile. Very friendly dealersh Mark Cohen is awesome! He was extremely easy to work with. He helped me get exactly what I was looking for in a new automobile. Very friendly dealership - would definitely recommend!!! More

Service, oil change Ryan was a very pleasant and knowledgeable representative. I really liked his authentic and genuine attitude. He is a true asset to the team. The s Ryan was a very pleasant and knowledgeable representative. I really liked his authentic and genuine attitude. He is a true asset to the team. The service department in general is to be commended (in particular the technician that worked on my car and ran diagnostics), I always feel confident in the service and care I receive at your dealership. The waiting area was clean, pleasant with adequate seating and refreshments and staff available to assist. Your dealership is head and shoulders above other dealerships in the atlanta metro area. More

Jim Ellis VW is the best! Since 2006, we have purchased 6 new VWs from Phil Coleman at Jim Ellis VW on Peachtree Blvd. (in Chamblee). 2 Golfs, 1 Passat, and 3 GTIs. In additi Since 2006, we have purchased 6 new VWs from Phil Coleman at Jim Ellis VW on Peachtree Blvd. (in Chamblee). 2 Golfs, 1 Passat, and 3 GTIs. In addition to being a great Sales Consultant, Phil is a great guy – a longtime VW aficionado, deep employment history at Jim Ellis VW, energetic, with a positive spin on life. Each purchase has been a pleasure. Sometimes we stop in to say hello, even if we’re not buying a car. Though I have not purchased a car at any of the other Jim Ellis dealerships, I would imagine I would receive superior customer experience, since all Jim Ellis dealerships are family owned and operated by three generations of the Jim Ellis family. I would not consider shopping anywhere else for my next VW. Thanks, Phil! More

Great car buying experience What an awesome experience from start to finish. The salesman Brian Bolton was knowledgeable, honest, and professional. I felt that I was getting a gr What an awesome experience from start to finish. The salesman Brian Bolton was knowledgeable, honest, and professional. I felt that I was getting a great deal. Easy transactions with financing then I was on my way! I will definitely recommend Brian and Jim Ellis VW to my friends and family. More

Quality Customer Service! Jim Ellis Volkswagen in Atlanta was quick and offered superior customer service. Thanks to Ryan Barry my experience was great and i will definitely be Jim Ellis Volkswagen in Atlanta was quick and offered superior customer service. Thanks to Ryan Barry my experience was great and i will definitely be recommending this service department and Ryan to friends and family with Volkswagens! More

Hustle and Quality I first talked to Brian at 10. Brian found my car elsewhere in a matter of hours and had it ready for me when I arrived at 5:30. When we were done i I first talked to Brian at 10. Brian found my car elsewhere in a matter of hours and had it ready for me when I arrived at 5:30. When we were done it was past closing time but he spent a long time familiarizing me with all the features after the doors were locked. He was genuinely excited about this car. The price was great and Brian had to go outside their dealership to find the rapidly disappearing 2017 model--a GLI manual. Awesome car too. More

A timely and efficient surprise My sunroof refused to close with rain moving in within hours. After a hasty ( and admittedly crude) emergency patch job I delivered my Rabbit to Scott My sunroof refused to close with rain moving in within hours. After a hasty ( and admittedly crude) emergency patch job I delivered my Rabbit to Scott Croston expecting a long and complicated repair. Scott reassured me that they would get to my problem and keep me informed every step of the way. I was pleasantly surprised when Scott called me in just a few hours to tell me my repair was complete. The entire process was quick and painless - I will definitely be back should I need another repair! More

Best Experience buying a car ever Everyone at the dealership was super nice and helpful. I would definitely recommend this dealership. They go above and beyond to be of help and try Everyone at the dealership was super nice and helpful. I would definitely recommend this dealership. They go above and beyond to be of help and try to get you in the car you want. More

Above and Beyond This was my first time buying a used car and I was fairly nervous, especially after having just totaled my car. Brian and the management truly went ab This was my first time buying a used car and I was fairly nervous, especially after having just totaled my car. Brian and the management truly went above and beyond to make the experience a great one! Brian is super knowledgeable, friendly, professional and welcoming. I will definitely be coming back in the future! More

These group of people are Amazing!!!! I've had very bad experiences with car dealerships and was very skeptical about the initial incounterment but Jim Ellis is second to none and will no I've had very bad experiences with car dealerships and was very skeptical about the initial incounterment but Jim Ellis is second to none and will not be out of business anytime soon, especially with agents like Brian and Lance. These gentleman are at the top of their respective positions. The customer service was literally jaw dropping never expected that from ANY dealership. Brian was very knowledgeable about every vehicle on lot and made the experience priceless. Lance in finance who explained everything throughly with no motive outside of finding the best interest in the market. I wish I was buying another car today to relive the experience!! Please stop what you're doing and head to Jim Ellis right now!!!! Don't talk yourself out of the experience you deserve... More