Jim Ellis Volkswagen of Chamblee

Quick decision making. Asked for expected pricing through the website, Got Email the next day, Price given very close to my expectation, no phone call and back and forth ann Asked for expected pricing through the website, Got Email the next day, Price given very close to my expectation, no phone call and back and forth annoyance . Bought the car the same day. More

Fast, knowledgeable, and customer friendly service This rating only encompasses my purchase experience of a certified pre-owned 2015 Jetta SE. I had no experience with the service department. I fou This rating only encompasses my purchase experience of a certified pre-owned 2015 Jetta SE. I had no experience with the service department. I found the car I eventually bought posted on autotrader.com, and I scheduled a test drive the same day. Millo Antola got me into the car almost as soon as I arrived. He was able to answer all my questions and even helped me expedite my outstanding TDI claim (I still needed to accept my final offer for the buyback option). I decided to buy the car, which was in excellent condition, thanks to the buyer friendly price. They had me in the driver seat, on my way home the next business day. The only supposed blemish being the sunroof having difficulty opening and closing. However, Millo had the service department better align the roof, after which, I couldn't notice any deficiency. This dealership is very customer focused, and I would highly recommend buying from them provided they have a vehicle you're interested in. More

Great Car Buying Experience I want to thank Jim Ellis Atlanta Volkswagen for a great car buying experience. Millo Antola was very helpful without being pushy when showing me th I want to thank Jim Ellis Atlanta Volkswagen for a great car buying experience. Millo Antola was very helpful without being pushy when showing me the vehicle I was interested in purchasing. Millo took the time to explain all the features of the car and how everything works. Lance Jeter, in finance, was also very informative and patient when explaining the numerous finance options! Everything was thoroughly explained and I really feel I was able to receive the best finance options for me. The whole process went very smoothly. I will definitely recommend friends and family to this dealership. More

Ask for Zoe!!! Zoe Ray is an absolute rockstar! She was very friendly, knowledgable, thorough and understanding of our needs in terms of buying a new car. However, Zoe Ray is an absolute rockstar! She was very friendly, knowledgable, thorough and understanding of our needs in terms of buying a new car. However, the best thing about Zoe is her personality, spunk and her ability to truly connect with her customers. She's just so natural and genuine which made the buying experience amazing. I would recommend everyone to ask for Zoe! More

Zoe Ray, highly recommended! Zoe Ray was very professional, listened to my requests and acted on them. We had to make three transactions in one day, and she made it happen seamles Zoe Ray was very professional, listened to my requests and acted on them. We had to make three transactions in one day, and she made it happen seamlessly! I highly recommend her and Jim Ellis VW. More

Jim Ellis Rules Went to several VW dealers that were closer to me, but ultimately decided to make the 40 mile drive from Gainesville to purchase another car from Jim Went to several VW dealers that were closer to me, but ultimately decided to make the 40 mile drive from Gainesville to purchase another car from Jim Ellis dealership. Want to thank Trey Shaw for taking helping me decide on my car because of all the features and price and Finance's Michael Landin for making it easy. Both also went out of the way to help me turn in an Audi that was at the end of a 3 year lease. Would also like to thank Erikka Tiffani (Jim Ellis Audi Marietta). I was working with her on another Audi, but she helped me when I ultimately decided on a VW this time around. That's service when someone helps you at another -- although related -- dealership. Bought my first Audi from a Jim Ellis dealership in 1986, and several cars since. Great organization and great people. Thank you very much. More

Loved my sales person Zoe Zoe was great!! Not pushy at all. Gave me the facts, was honest, not salesy/cheesy! Got a great deal on my trade in. Great experience! Zoe was great!! Not pushy at all. Gave me the facts, was honest, not salesy/cheesy! Got a great deal on my trade in. Great experience! More

Professional and awesome Our sales person Mr. Trey Shaw was most professional and experienced. I appreciated the no-hassle attitude yet his ease at making sure he answered all Our sales person Mr. Trey Shaw was most professional and experienced. I appreciated the no-hassle attitude yet his ease at making sure he answered all of our questions and concerns. This was my best car buying experience! More

Great Experience Rickey was very professional and was not “pushy” at all and was willing to negotiate price as well as as working with me on my trade in. Would recomme Rickey was very professional and was not “pushy” at all and was willing to negotiate price as well as as working with me on my trade in. Would recommend him to others in need of a new car. More