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Jim Ellis Volkswagen of Chamblee
Atlanta, GA
650 Reviews
Established in 1971, Jim Ellis Volkswagen of Chamblee is the flagship of the Jim Ellis Automotive Group, which includes 21 dealerships, 17 brands, a collision center and a stand-alone service center. The dealership has been the No. 1 Volkswagen retailer in Georgia for new and certified pre-owned (CPO) sales for four consecutive years and ranked No. 5 in the nation for CPO sales in 2024. Additionally, Jim Ellis Volkswagen of Chamblee was named a 2025 Consumer Choice Award Winner for Business Excellence, a J.D. Power 2024 Dealer of Excellence, and a six-time CarFax Top-Rated Dealer. The dealership also ranked No. 2 in the region for parts and accessory sales. In December 2023, Jim Ellis Volkswagen of Chamblee began operations from a new state-of-the-art facility at its original location. Visit Jim Ellis Volkswagen of Chamblee at 5855 Peachtree Blvd., Atlanta, GA 30341, or online at JimEllisVWAtlanta.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 650 reviews
September 30, 2018
Leasing a vehicle Trey and his team were great to work with. If you are looking for a car then consider Jim Ellis VW on Peachtree near Buford Highway. Trey and his team were great to work with. If you are looking for a car then consider Jim Ellis VW on Peachtree near Buford Highway. More
by Apolinsky
September 27, 2018
BIG FAT ZERO RATING - NOT EVEN ONE STAR!!! The sales person told us that your mechanic had checked out the car from top to bottom. What a bunch of lies. We have already had to replace the radia The sales person told us that your mechanic had checked out the car from top to bottom. What a bunch of lies. We have already had to replace the radiator, back brakes, AC lines, Serpintine belt and tenchor (sorry if I spelled that wrong and rear seal is leaking. Brakes I can maybe understand. It was obvious that no one had checked the car out mechanically and I think you charged the AC system with freon so it would blow cold when we test drove and then almost immediately it quit blowing cold air, because it had all leaked out. Obvious radiator leak, our mechanic took picture. Will never ever buy a car from you. Telling everyone I know on social media, church, school and work not to deal with Jim Ellis. You sure have changed since the 1970's-80's, you are not the same dealer. I guess honesty and integrity are not part of your business model anymore. WORST CAR DEALER EVER. BUYER BEWARE. More
by unhappy with Jim Ellis
Employees Worked With
Other Employees :
No one in service obviously, or no one that knew what they were doing.
September 20, 2018
Great Overall Experience! Buying my new Tiguan was a breeze! Thank you everyone who was involved and especially Millo for moving everything through so quickly. I'm very happ Buying my new Tiguan was a breeze! Thank you everyone who was involved and especially Millo for moving everything through so quickly. I'm very happy with my new purchase and my new dealership! More
by Annie
Employees Worked With
September 17, 2018
Fantastic sales We needed a car quickly and Millo was very patient and knowledgeable to covince us to choose our car. The manager Mike was also a nice guy and made re We needed a car quickly and Millo was very patient and knowledgeable to covince us to choose our car. The manager Mike was also a nice guy and made reasonable efforts to provide us a competitive price and additional service package. More
by Jay J.
September 13, 2018
Excellent service They all were amazing great customer service. They help me and got me in a 2019 VW. I felt blessed, Millo, Lance, and the sales manager I think Robby They all were amazing great customer service. They help me and got me in a 2019 VW. I felt blessed, Millo, Lance, and the sales manager I think Robby or Mike, was excellent he spoke truth and I am greatful for that. He help me put me in a new 2019 VW. thank you guys so much. Greatful!! More
by CBurrell
September 12, 2018
Great experience , Great experience buying a used Toyota Tundra. Ricky was great to work with. Everyone was very friendly and helpful. I would Definitely recommend and Great experience buying a used Toyota Tundra. Ricky was great to work with. Everyone was very friendly and helpful. I would Definitely recommend and will buy from them in the future. More
by Bcarringer
Employees Worked With
Rickey Holmes., Rickey Jovial Holmes II
September 10, 2018
CPO Tiguan Purchase Rickey Holmes, Mike Martucci, Brian Bolton and Lance Jeter, made our buying experience a professional and truly pleasant one. A big thank you to this Rickey Holmes, Mike Martucci, Brian Bolton and Lance Jeter, made our buying experience a professional and truly pleasant one. A big thank you to this team! This was our 4th purchase from the Jim Ellis Automotive Group and we look forward to our next. More
by JJ
Employees Worked With
Brian Bolton, Mike Martucci, Lance Jeter, Rickey Jovial Holmes II
September 09, 2018
So much fun! Rickey was so helpful, but the entire crew at Jim Ellis was excellent. Everyone helped get me the best deal on my first car!! It was such smooth saili Rickey was so helpful, but the entire crew at Jim Ellis was excellent. Everyone helped get me the best deal on my first car!! It was such smooth sailing throughout the whole process and I’d recommend Rickey and this dealership to anyone in the Atlanta area! More
by Hopebee13
Employees Worked With
Rickey Jovial Holmes II
September 09, 2018
Purchase of Used Mercede Benz CL 550 Sales Associate Millo and Sales Managers Michael and Bobby were professional and accommodating during the entire sales process. Both Millo , Bobby, Sales Associate Millo and Sales Managers Michael and Bobby were professional and accommodating during the entire sales process. Both Millo , Bobby, and Michael went out of their way to make this purchase easy I also conducted a pre-delivery inspection and all areas needing repairs were addressed and fixed prior to purchasing. I would highly recommend This Jim Ellis VW Dealership to everyone who wants a pleasant buying experience More
by Campbell1960
September 07, 2018
Friendly Help Really Great and Wonderful people. Easy to work with very helpful. And ready and willing to go out of there way to help find answers to your questions Really Great and Wonderful people. Easy to work with very helpful. And ready and willing to go out of there way to help find answers to your questions. Zoe was kind helpful and really understanding of what we needed and the time frame we were under. She went above and beyond any other dealings with other dealerships we have had. She made sure we were comfortable and taken care of and had a lot of cool things to talk about in her office I especially liked her Mach 5 from speed racer. Bottom line next time I start looking for a new car I will look at Jim Ellis and I will talk with Zoe Ray!!! More
by Happy Customers
Employees Worked With
Zoë Ray
