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Jim Ellis Volkswagen of Chamblee
Atlanta, GA
644 Reviews
Jim Ellis Volkswagen of Chamblee was opened in 1971 and is the flagship dealership of the Jim Ellis Automotive Group, an automotive group consisting of 21 dealerships and 17 brands. Jim Ellis Volkswagen of Chamblee is a 2022 Wolfsburg Crest Club winner, a prestigious award bestowed by Volkswagen of America to the top Volkswagen dealers in customer experience for sales and service. The dealership opened a new state-of-the-art facility in 2023 at the location of the first dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 644 reviews
November 02, 2018
Great Service department experience highly recommend Ryan in the service department. He really worked with me to help me understand what is absolutely necessary to service now, and what highly recommend Ryan in the service department. He really worked with me to help me understand what is absolutely necessary to service now, and what I can wait on. Really appreciate his help!! More
by Cars123
Employees Worked With
Ryan Barry
October 29, 2018
New Car Purchase Great customer service. We were able to pick up our new car at a moments notice. They also gave us the best price in the area, with all of the featu Great customer service. We were able to pick up our new car at a moments notice. They also gave us the best price in the area, with all of the features we asked for. More
by KeoweeLB
October 25, 2018
No BS Went to Volkswagen of Chamblee after going to a few other dealerships. I was pretty much exhausted and didn’t want to be given the runaround on what t Went to Volkswagen of Chamblee after going to a few other dealerships. I was pretty much exhausted and didn’t want to be given the runaround on what they couldn’t do. But Trey didn’t try to BS me at all. I told him exactly what I wanted and what my numbers were and he and his manager made it happen. I am very thankful to have worked with great people to get it done. More
by LaJay83
Employees Worked With
Mike Martucci, Trey Shaw
October 25, 2018
Top notch service for my first lease! JE VW was so great to work with! I recently relocated from NYC to ATL, and was pressed for time to figure out transportation. I also had never leased JE VW was so great to work with! I recently relocated from NYC to ATL, and was pressed for time to figure out transportation. I also had never leased a car before and was nervous about the process. Trey, Michael and Karl helped make the process seamless! Trey took us for a test drive and answered all of our questions about the car, Mike advised on the leasing process and Karl helped finalize the financing and the paperwork. They also accommodated my schedule and many questions/requests while being remote which was much appreciated. Overall they were the perfect team I needed to make my decision, and I’m now loving my new VW! More
by nmgrootens
Employees Worked With
Karl, Trey Shaw
October 22, 2018
Excited! Enjoyed doing business with Milo Antola. He asked when I’d be ready. Said he could have my car in the next day. He got my car the next day. Enjoyed doing business with Milo Antola. He asked when I’d be ready. Said he could have my car in the next day. He got my car the next day. More
by Vanda22
October 18, 2018
Very accomodating Very helpful, always quick to respond and wanted to ensure I was being helped at all times. Eager and friendly, a great first car buy experience. Very helpful, always quick to respond and wanted to ensure I was being helped at all times. Eager and friendly, a great first car buy experience. More
by Beardog
October 16, 2018
Milo Antola -a very caring helpful sales rep. Milo was extremely understanding and helpful in our buying experience. He helped me get a reasonable trade in value on our 2012 Explorer and a fair pr Milo was extremely understanding and helpful in our buying experience. He helped me get a reasonable trade in value on our 2012 Explorer and a fair price on our 2018 Infinity QX60. He made the buying experience enjoyable for us. More
by JohnB
October 16, 2018
It was great They really helped out a lot and let me know all options I had that could make it cheaper and better for me. Definently my go to VW dealership They really helped out a lot and let me know all options I had that could make it cheaper and better for me. Definently my go to VW dealership More
by Alexis_rivera21
Employees Worked With
Karl, Rickey Jovial Holmes II
October 12, 2018
Every step of the process was addressed and answered Everyone was so helpful. This was my first time buying a new car and every department took the time to answer my questions all the way through. Especi Everyone was so helpful. This was my first time buying a new car and every department took the time to answer my questions all the way through. Especially Trey. He walked me to the service department and brought in other team members to make sure every doubt I had was addressed. I appreciated him being so open and honest and listening to every concern. It was a better experience then I had at any of the other dealerships in the area. More
by NewVWowner4444
Employees Worked With
Lance Jeter, Terry Baker, Trey Shaw
October 09, 2018
Millo Antola and excellent sales person Millo was extremely helpful and assisted me in purchasing the perfect vehicle, for my needs, I am very happy with my new car and would recommend Jim E Millo was extremely helpful and assisted me in purchasing the perfect vehicle, for my needs, I am very happy with my new car and would recommend Jim Ellis Volkswagen Atlanta, Millo Antola (Sales Consultant) and Karl Jiram (Finance Manager) to anyone looking for an excellent car buying experience and honest and knowledgeable people that also happen to be fluent in Spanish. Thank you! More
by Rosaria Happy Tiguan Ownerr
