Jim Ellis Volkswagen of Chamblee

Best car buying experience yet! This was one of the best car buying experiences! I have bought VWs in Charlotte, Virginia Beach, Tallahassee and now Atlanta. The process was friendly This was one of the best car buying experiences! I have bought VWs in Charlotte, Virginia Beach, Tallahassee and now Atlanta. The process was friendly and quick. I have in the past spent a full day in some dealerships, transferred from person to person in order to conclude the sale. This time I was shepherded through the process by Brian Bolton, much of it by phone and text; and when I could not get to the dealership, Torre Soloman brought the paperwork and new car to me! This level of service was a first-time experience for me. When an unexpected hiccup occurred in the finance department, it was quickly attended to and resolved in my favor. I highly recommend the Jim Ellis Volkswagen dealership for any of your car needs. Before leasing my new vehicle, I had my previous car serviced at this dealership, and the service of Ryan Barry was excellent as well. More

going beyond the extra mile its not only cause they have doughnuts. and coffee. and a comfortable seating area and a place where i can connect my computer safely and comfortably. its not only cause they have doughnuts. and coffee. and a comfortable seating area and a place where i can connect my computer safely and comfortably. thats just, as they say, icing on the cake. its just that everything is so expertly timed-from the moment you walk in (whether you have made an appointment or not) you know that in an hour or so someone will walk over with a firm timeline for your repair, so that you can make the decision whether to wait, or leave it overnight, take the shuttle to the metro or take advantage of a courtesy car. excellent mechanics and technicians who know your car inside out. and ever since Rose Shuck joined the team, it cant get any better. i have seen her infinite patience and humanity on display many times--most recently explaining repairs patiently to an elderly lady and helping her with her papers. she has been extraordinary to me many times. Thanks//////////1 More

Brian is very thorough. I approached Brian to help me locate a good car for my sister. He sent me several leads and I found one at the Marietta location. It was the smoothe I approached Brian to help me locate a good car for my sister. He sent me several leads and I found one at the Marietta location. It was the smoothest buying process that I have ever experienced. Without Brian, I would never have stepped foot in a Jim Ellis dealership. He is a great guy and an asset to the company. I hope this doesn’t fall on deaf ears. More

Happy Customer If you're like me you find car buying a highly stressful experience. I dealt with Millo Antola and Karl Jiram and found them both to be highly profess If you're like me you find car buying a highly stressful experience. I dealt with Millo Antola and Karl Jiram and found them both to be highly professional, extremely helpful and all round really good guys to deal with. They really went out of their way to ensure that I everything was clear and offered common sense advice. The best experience I've had to date. And by the way...love the car! More

Very Professional!!! After dropping my car off for service, I was able to call back and get detailed updates. My service reps were Rose and Leo, they both provided excelle After dropping my car off for service, I was able to call back and get detailed updates. My service reps were Rose and Leo, they both provided excellent customer service. More

Big Hurdle Found something I liked via AutoTrader and put a call to this dealer about it. I was given an appointment time. Random draw for salesman assigned me C Found something I liked via AutoTrader and put a call to this dealer about it. I was given an appointment time. Random draw for salesman assigned me Chris Desir who was easy going and pleasant to deal with. He was low pressure. I was there to make a purchase. The price was fair and they got me financing, despite the fact I have poor credit lately. It was an all around good deal. Got want I wanted and it was no hassle, no headache. More

Great job! Thanks for your continued quest for excellence. I worked with Rose and she is a true attribute to Jim Ellis! Look forward to working with you again! Thanks for your continued quest for excellence. I worked with Rose and she is a true attribute to Jim Ellis! Look forward to working with you again! More