Jim Ellis Volkswagen of Chamblee

Unusually great service. Competitive pricing, great staff. In over 40 years of buying new cars, I can honestly say that this dealership and its employees are the best I have ever had the pleasure of doing busi In over 40 years of buying new cars, I can honestly say that this dealership and its employees are the best I have ever had the pleasure of doing business with. Everyone from the salesperson to the business department to the finance office tried their best to be kind, considerate, respectful, efficient and competent. I never felt like just a number. I really believe they were more interested in making me happy than making a sale. That's the mark of an outstanding dealership. I do my homework and tend to drive a hard bargain when I buy a car, and no one else came close to their deal. You won't find better pricing and better service anywhere. More

Awesomeness!! Great service provided by Brian with our leasing the 2019 Jetta. Very patient with our requests and made sure all our questions were thoroughly answer Great service provided by Brian with our leasing the 2019 Jetta. Very patient with our requests and made sure all our questions were thoroughly answered. Helped us to find the right car and at a price that we were comfortable with. Would highly recommend working with Brian and Karl at the Jim Ellis of Atlanta, Chamblee location. More

good service for Scott Croston, He gives very good service. we have an appointment on March 18, 2019 for check out EPC and oil change, before we came he already p for Scott Croston, He gives very good service. we have an appointment on March 18, 2019 for check out EPC and oil change, before we came he already prepared all document, save our time, He also set up the check out work, finish all the work in 2 hours. customer More

Greatful I’m very pleased with the service I received , I couldn’t have ask for a better team thank you guys for working with me I’m very pleased with the service I received , I couldn’t have ask for a better team thank you guys for working with me More

Best experience ever in a car purchase! I highly recommend that you request to work with Millo Antola when you visit this dealership. No high pressure sales solicitation here! He was extreme I highly recommend that you request to work with Millo Antola when you visit this dealership. No high pressure sales solicitation here! He was extremely knowledgeable and professional with a warm approach. He makes you feel at ease and seems to care about you. He and his sales manager went above and beyond to make this happen. Very, very happy with my purchase and the process. Again, if you want a smooth experience, go see Millo. More

Best VW Service Center in Atlanta After an extremely unpleasant experience at a different dealer, Rose Shuck at Jim Ellis VW was awesome in resolving the issue - I continue to use Jim After an extremely unpleasant experience at a different dealer, Rose Shuck at Jim Ellis VW was awesome in resolving the issue - I continue to use Jim Ellis based on the that experience - Rose is truly the best! More

Excellent Service by Rose I took a car for service recently. Rose Shuck ended up taking care of us and she did a wonderful job. It had been a stressful morning, but once we m I took a car for service recently. Rose Shuck ended up taking care of us and she did a wonderful job. It had been a stressful morning, but once we met Rose, things got better and better. In the end, we are very pleased with the way Rose helped take care of our problem. So, congratulations to Rose. However, I also need to say that the rest of the staff in the service department was not so great. When we stepped in the service department, it was hard to tell if the people there were customers or worked there. There was nobody to greet us. Most people were busy with their cell phone. Finally, I talked to someone who seemed to work there and told him we need help. He apologized and went to find someone. He found Rose who came to our rescue. I have been a customer of Jim Ellis since the mid 1970's. It used to be a place known for quality, great service. I remember when we used to walk in the service department and be greeted. You immediately felt you were going to be taken care of. It is no longer the case. There is a need for great improvement. I suggest the staff in the department follow the example set by Rose. Please note that my good ratings only reflects Rose. Without Rose, my rating would be very different. More

Great Service I scheduled an oil change. When I got to my appointment, I was greeted promptly. The service was done in an efficient time as well. Not to mention, th I scheduled an oil change. When I got to my appointment, I was greeted promptly. The service was done in an efficient time as well. Not to mention, their waiting area is cozy, and complimentary snacks and beverages are provided. Every one there has been pleasant and welcoming. I can’t complain. More

Amazing service! I had a great experience at Jim Ellis Volkswagen! Staff were all extremely friendly, and Brian was beyond helpful with everything and making sure I wa I had a great experience at Jim Ellis Volkswagen! Staff were all extremely friendly, and Brian was beyond helpful with everything and making sure I was taken care of every step of the way! More

A+ Purchase Our experience was seamless and our salesman was awesome. We still need a key to unlock the cross bars on the luggage rack & car key. Our experience was seamless and our salesman was awesome. We still need a key to unlock the cross bars on the luggage rack & car key. More