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Jim Ellis Volkswagen of Chamblee
Atlanta, GA
650 Reviews
Established in 1971, Jim Ellis Volkswagen of Chamblee is the flagship of the Jim Ellis Automotive Group, which includes 21 dealerships, 17 brands, a collision center and a stand-alone service center. The dealership has been the No. 1 Volkswagen retailer in Georgia for new and certified pre-owned (CPO) sales for four consecutive years and ranked No. 5 in the nation for CPO sales in 2024. Additionally, Jim Ellis Volkswagen of Chamblee was named a 2025 Consumer Choice Award Winner for Business Excellence, a J.D. Power 2024 Dealer of Excellence, and a six-time CarFax Top-Rated Dealer. The dealership also ranked No. 2 in the region for parts and accessory sales. In December 2023, Jim Ellis Volkswagen of Chamblee began operations from a new state-of-the-art facility at its original location. Visit Jim Ellis Volkswagen of Chamblee at 5855 Peachtree Blvd., Atlanta, GA 30341, or online at JimEllisVWAtlanta.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 650 reviews
March 29, 2019
Always a pleasure. I can't say I ever look forward to taking my care into the shop. However, the service staff at Jim Ellis Volkswagen of Chamblee -- in particular, Ros I can't say I ever look forward to taking my care into the shop. However, the service staff at Jim Ellis Volkswagen of Chamblee -- in particular, Rose Shuck -- always do a wonderful job. They care for my car, and understand the value of my time as a busy, working person. I'm able to communicate with them through phone, text, or email. I'll always recommend Jim Ellis dealerships for service! More
by xoxoalexa
Employees Worked With
Rose Shuck
March 29, 2019
Routine Service and Recall I took my son's Jetta in for service recently. Rose Shuck was our Service Advisor and she did a wonderful job. Rose pointed out that the car had been I took my son's Jetta in for service recently. Rose Shuck was our Service Advisor and she did a wonderful job. Rose pointed out that the car had been flagged for a minor recall, which she took care of at the same time. Thank you Rose for the excellent customer service. More
by bfleming
Employees Worked With
Rose Shuck
March 27, 2019
While at Jim Ellis VW Rose Schuck handle the services excell Because the services at Jim Ellis VW is very outstanding and very helpful and honest with All of their customers with great customer services the serv Because the services at Jim Ellis VW is very outstanding and very helpful and honest with All of their customers with great customer services the service specialist was outstanding. More
by Qarter57
Employees Worked With
Rose Schuck
March 27, 2019
Very professional non pressure sale. My experience was very pleasant, Mr Antola did explained all the procedure step by step clear all questions, so l will recommend this Dealer ship to a My experience was very pleasant, Mr Antola did explained all the procedure step by step clear all questions, so l will recommend this Dealer ship to any body. More
by El Guerrero 950
Employees Worked With
March 27, 2019
Love my beetle I had the pleasure of meeting Ricky Holmes at Jim Ellis VW. Since going into a car dealership by myself ranks right up there with going to the dentist I had the pleasure of meeting Ricky Holmes at Jim Ellis VW. Since going into a car dealership by myself ranks right up there with going to the dentist. Ricky immediately put my mind at ease!!No pressure, but helpful and professional!! I highly recommmend the entire Jim Ellis team! More
by Denimgirl
Employees Worked With
Lance Jeter, Rickey Jovial Holmes II
March 26, 2019
Service Responsive service personnel. Would recommend. Took care of my car and me while there. Rose was nice and understood why I had questions & helped me f Responsive service personnel. Would recommend. Took care of my car and me while there. Rose was nice and understood why I had questions & helped me feel trusting. More
by BW
Employees Worked With
Rose Shuck
March 25, 2019
In and out in one day We decided to take advantage of an offer sent in the mail to Upgrade to the new Tiguan. Brian made sure the details were taken care of and we left wi We decided to take advantage of an offer sent in the mail to Upgrade to the new Tiguan. Brian made sure the details were taken care of and we left with a new car. The financial processing with Jacelyn was especially quick and efficient as we were in a hurry. More
by Lynda
Employees Worked With
Jocelyn Peterson, Brian O'Connor
March 25, 2019
Excellent! Fast, helpful service for a few minor issues covered under warranty. Everything was resolved quickly and was back on the road in no time. Thanks!!! Fast, helpful service for a few minor issues covered under warranty. Everything was resolved quickly and was back on the road in no time. Thanks!!! More
by GTIOwner
Employees Worked With
Rose Shuck
March 20, 2019
Excellent Service Rose Shuck was extremely helpful in fixing my car and following up. I would absolutely recommend this service center to anyone with a VW. Thanks aga Rose Shuck was extremely helpful in fixing my car and following up. I would absolutely recommend this service center to anyone with a VW. Thanks again! More
by JHooper143
Employees Worked With
Rose Shuck
March 19, 2019
It was very easy We had a great experience at Jim Ellis Volkswagen. We went in to lease an Atlas and Millo, our sales rep, was very accommodating and helpful without We had a great experience at Jim Ellis Volkswagen. We went in to lease an Atlas and Millo, our sales rep, was very accommodating and helpful without being too pushy. He was very knowledgeable about the vehicle and answered all of our questions in a professional and courteous manner. All ran very smoothly and we were out of there within a couple hours with our new VW. More
by Lucy Kerman
Employees Worked With
