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Jim Ellis Volkswagen of Chamblee
Atlanta, GA
644 Reviews
Jim Ellis Volkswagen of Chamblee was opened in 1971 and is the flagship dealership of the Jim Ellis Automotive Group, an automotive group consisting of 21 dealerships and 17 brands. Jim Ellis Volkswagen of Chamblee is a 2022 Wolfsburg Crest Club winner, a prestigious award bestowed by Volkswagen of America to the top Volkswagen dealers in customer experience for sales and service. The dealership opened a new state-of-the-art facility in 2023 at the location of the first dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 644 reviews
March 31, 2019
Great and Efficient service Friendly and professional staff. Millo was able to get me in my new car quickly and efficiently without wasting any time. Millo made this experience v Friendly and professional staff. Millo was able to get me in my new car quickly and efficiently without wasting any time. Millo made this experience very enjoyable. More
by Evilmilos
Employees Worked With
March 31, 2019
Good first experience Neither of us had ever financed a car or bought through a dealership before, and Trey made it comfortable and low-pressure, he was knowledgeable and v Neither of us had ever financed a car or bought through a dealership before, and Trey made it comfortable and low-pressure, he was knowledgeable and very helpful and didn’t visibly mind our toddler rampaging around his office while playing. Worked with us to get the numbers where they needed to be, and we left happy. More
by Hudge3000
March 30, 2019
Warm Reception and Top Notch Professionalism. Thorough service. Excellent flow of in and out system. Loved the coffee and free car wash. Fast Service. Prompt Delivery. Well Stocked Parts. Great Thorough service. Excellent flow of in and out system. Loved the coffee and free car wash. Fast Service. Prompt Delivery. Well Stocked Parts. Great Smiles. More
by hslzapda
March 30, 2019
Always responsive & helpful So, another experience with the dealership where Rose, our representative, was responsive, helpful and friendly. We made a reservation weeks before, So, another experience with the dealership where Rose, our representative, was responsive, helpful and friendly. We made a reservation weeks before, via text message. The loaner was available and everything ran smoothly. More
by RFord19!
Employees Worked With
Rose Shuck
March 29, 2019
Routine Service and Recall I took my son's Jetta in for service recently. Rose Shuck was our Service Advisor and she did a wonderful job. Rose pointed out that the car had been I took my son's Jetta in for service recently. Rose Shuck was our Service Advisor and she did a wonderful job. Rose pointed out that the car had been flagged for a minor recall, which she took care of at the same time. Thank you Rose for the excellent customer service. More
by bfleming
Employees Worked With
Rose Shuck
March 29, 2019
Always a pleasure. I can't say I ever look forward to taking my care into the shop. However, the service staff at Jim Ellis Volkswagen of Chamblee -- in particular, Ros I can't say I ever look forward to taking my care into the shop. However, the service staff at Jim Ellis Volkswagen of Chamblee -- in particular, Rose Shuck -- always do a wonderful job. They care for my car, and understand the value of my time as a busy, working person. I'm able to communicate with them through phone, text, or email. I'll always recommend Jim Ellis dealerships for service! More
by xoxoalexa
Employees Worked With
Rose Shuck
March 27, 2019
Very professional non pressure sale. My experience was very pleasant, Mr Antola did explained all the procedure step by step clear all questions, so l will recommend this Dealer ship to a My experience was very pleasant, Mr Antola did explained all the procedure step by step clear all questions, so l will recommend this Dealer ship to any body. More
by El Guerrero 950
Employees Worked With
March 27, 2019
While at Jim Ellis VW Rose Schuck handle the services excell Because the services at Jim Ellis VW is very outstanding and very helpful and honest with All of their customers with great customer services the serv Because the services at Jim Ellis VW is very outstanding and very helpful and honest with All of their customers with great customer services the service specialist was outstanding. More
by Qarter57
Employees Worked With
Rose Schuck
March 27, 2019
Love my beetle I had the pleasure of meeting Ricky Holmes at Jim Ellis VW. Since going into a car dealership by myself ranks right up there with going to the dentist I had the pleasure of meeting Ricky Holmes at Jim Ellis VW. Since going into a car dealership by myself ranks right up there with going to the dentist. Ricky immediately put my mind at ease!!No pressure, but helpful and professional!! I highly recommmend the entire Jim Ellis team! More
by Denimgirl
Employees Worked With
Lance Jeter, Rickey Jovial Holmes II
March 26, 2019
Service Responsive service personnel. Would recommend. Took care of my car and me while there. Rose was nice and understood why I had questions & helped me f Responsive service personnel. Would recommend. Took care of my car and me while there. Rose was nice and understood why I had questions & helped me feel trusting. More
by BW
Employees Worked With
Rose Shuck
