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Jim Ellis Volkswagen of Chamblee
Atlanta, GA
650 Reviews
Established in 1971, Jim Ellis Volkswagen of Chamblee is the flagship of the Jim Ellis Automotive Group, which includes 21 dealerships, 17 brands, a collision center and a stand-alone service center. The dealership has been the No. 1 Volkswagen retailer in Georgia for new and certified pre-owned (CPO) sales for four consecutive years and ranked No. 5 in the nation for CPO sales in 2024. Additionally, Jim Ellis Volkswagen of Chamblee was named a 2025 Consumer Choice Award Winner for Business Excellence, a J.D. Power 2024 Dealer of Excellence, and a six-time CarFax Top-Rated Dealer. The dealership also ranked No. 2 in the region for parts and accessory sales. In December 2023, Jim Ellis Volkswagen of Chamblee began operations from a new state-of-the-art facility at its original location. Visit Jim Ellis Volkswagen of Chamblee at 5855 Peachtree Blvd., Atlanta, GA 30341, or online at JimEllisVWAtlanta.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 650 reviews
April 24, 2019
So excited to get my new Jetta! I had such a great experience at Jim Ellis Volkswagen of Chamblee! Trey made it so easy to drive off the lot in my new car that was also my favorite I had such a great experience at Jim Ellis Volkswagen of Chamblee! Trey made it so easy to drive off the lot in my new car that was also my favorite color. My family and I love Jettas, and everything went so smoothly. Thanks again to the staff at Jim Ellis Volkswagen! More
by girlsmom64
Employees Worked With
Trey Shaw
April 24, 2019
More than expected I just want to say that the consideration and determination to accommodate my needs were spot on. I ended up gaining more than expected, with an excel I just want to say that the consideration and determination to accommodate my needs were spot on. I ended up gaining more than expected, with an excellent deal. Staffing was friendly and understanding. More
by Phe
April 22, 2019
Helpful and patient staff While shopping, the dealer was helpful and patient with us during our 30+ day decision making process. While they did quote our trade, they were also While shopping, the dealer was helpful and patient with us during our 30+ day decision making process. While they did quote our trade, they were also helpful in discussing our options as well. Key point to them was not turn around time, but to see that we were happy with the decision to be made. At no point did we feel rushed or pushed. Great people. More
by Kyle
Employees Worked With
Brian O'Connor
April 21, 2019
An extremely easy day Rose & the team took excellent care of me from the minute I arrived at the dealership. It was my first time to have my station wagon serviced at t Rose & the team took excellent care of me from the minute I arrived at the dealership. It was my first time to have my station wagon serviced at this location And I couldn’t be happier with Everything!! Thx Kids!!! More
by Johnnyp🎹
April 19, 2019
Service Experience Rose is a awesome tech and very detailed oriented. This is my first time here and I can honestly say I will be bring my car here until the wheels fall Rose is a awesome tech and very detailed oriented. This is my first time here and I can honestly say I will be bring my car here until the wheels fall off. Rose is extremely determined to give nothing but excellent customer service. She will go the extra mile with whatever to get the job done. More
by Larry
Employees Worked With
Rose Shuck
April 19, 2019
Excellent service It was first time for me at this dealership, it was a pleasant experience in spite of going to a dealership. Excellent service by Rose at Jim Ellis V It was first time for me at this dealership, it was a pleasant experience in spite of going to a dealership. Excellent service by Rose at Jim Ellis Volkswagen dealership More
by PT
Employees Worked With
Rose Shuck
April 17, 2019
Detailed and personal service I have worked with Rose at Jim Ellis VW of Chamblee for many years now. She is warm and welcoming when you are received by her at the door. Throughout I have worked with Rose at Jim Ellis VW of Chamblee for many years now. She is warm and welcoming when you are received by her at the door. Throughout the service I receive, her communication is fast, detailed, and clear. I always value her kindness as well as her great customer service. More
by thespanishpeach
Employees Worked With
Rose Shuck
April 16, 2019
Worth the drive Great service and great people at Jim Ellis VW. Rose has been efficient and friendly at our service appointments. We have had a 20 plus years relation Great service and great people at Jim Ellis VW. Rose has been efficient and friendly at our service appointments. We have had a 20 plus years relationship with Jim Ellis VW. More
by DamnitPat
Employees Worked With
Phil Coleman, Rose Shuck
April 15, 2019
Rose is the best! Rose took great care of me and was very helpful and informative about my car. She is worth going back to the service center! Thank you Rose! Rose took great care of me and was very helpful and informative about my car. She is worth going back to the service center! Thank you Rose! More
by polstein
Employees Worked With
Rose Shuck
April 09, 2019
Jim Ellis is AMAZING I bought my 2012 Golf R from Jim Ellis in February. Brian O'Connor was an AMAZING sales rep, and had been working with me since November helping me fi I bought my 2012 Golf R from Jim Ellis in February. Brian O'Connor was an AMAZING sales rep, and had been working with me since November helping me find the right car and giving me advice. Phil was also awesome walking me through the process of buying the car, and Jacqueline was awesome at getting me approved for financing. Let these people take care of you! You won't be upset, in fact, you'll be surprised how easy they make the process and how great the customer service here is. I'll be buying from them again in the future! More
by SoundlessRaven
Employees Worked With
Jacqueline , Phil Coleman, Lance Jeter, Brian O'Connor
