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Jim Ellis Volkswagen of Chamblee
Atlanta, GA
644 Reviews
Jim Ellis Volkswagen of Chamblee was opened in 1971 and is the flagship dealership of the Jim Ellis Automotive Group, an automotive group consisting of 21 dealerships and 17 brands. Jim Ellis Volkswagen of Chamblee is a 2022 Wolfsburg Crest Club winner, a prestigious award bestowed by Volkswagen of America to the top Volkswagen dealers in customer experience for sales and service. The dealership opened a new state-of-the-art facility in 2023 at the location of the first dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 644 reviews
April 30, 2019
Safety recall was a huge inconvenience but Rose made the entire visit seamlessly and without a hitch. The friendly professionalism was much appreciated. Thank you was a huge inconvenience but Rose made the entire visit seamlessly and without a hitch. The friendly professionalism was much appreciated. Thank you More
by Martin.pieterse
Employees Worked With
Rose Shuck
April 27, 2019
If you've lost your way... ask for Trey at Jim Ellis VW Trey was great to work with. No pressure at all just a genuinely nice sales person. I asked questions he answered. No surprises. And Karl the fina Trey was great to work with. No pressure at all just a genuinely nice sales person. I asked questions he answered. No surprises. And Karl the finance guy. This is my second time working with him. Awesome. Explained the terms, the where and whys. Smooth transaction. I will definitely do business with Jim Ellis VW of Chamblee again. More
by MoTiguan
Employees Worked With
Karl Jiram, Trey Shaw
April 27, 2019
Customer for life Great customer service, attentive/friendly teams in all departments. Family has several cars from this location, will definitely be repeat customers f Great customer service, attentive/friendly teams in all departments. Family has several cars from this location, will definitely be repeat customers for all future needs. More
by Jvictorjulian
Employees Worked With
Other Employees :
Detailing , Lance Jeter, Brian O'Connor, Trey Shaw, Rose Shuck
April 25, 2019
Millo Antola Millo was perhaps the finest rep I've ever met. Extremely thorough in explaining the vehicle and knowledgeable. He didn't try to push but wanted to Millo was perhaps the finest rep I've ever met. Extremely thorough in explaining the vehicle and knowledgeable. He didn't try to push but wanted to help me make and informed decision. It was a very pleasant experience. I've not purchased yet but I cannot recommend Millo high enough. He is extremely professional and courteous. More
by VanStraker
Employees Worked With
April 24, 2019
More than expected I just want to say that the consideration and determination to accommodate my needs were spot on. I ended up gaining more than expected, with an excel I just want to say that the consideration and determination to accommodate my needs were spot on. I ended up gaining more than expected, with an excellent deal. Staffing was friendly and understanding. More
by Phe
April 24, 2019
So excited to get my new Jetta! I had such a great experience at Jim Ellis Volkswagen of Chamblee! Trey made it so easy to drive off the lot in my new car that was also my favorite I had such a great experience at Jim Ellis Volkswagen of Chamblee! Trey made it so easy to drive off the lot in my new car that was also my favorite color. My family and I love Jettas, and everything went so smoothly. Thanks again to the staff at Jim Ellis Volkswagen! More
by girlsmom64
Employees Worked With
Trey Shaw
April 22, 2019
Helpful and patient staff While shopping, the dealer was helpful and patient with us during our 30+ day decision making process. While they did quote our trade, they were also While shopping, the dealer was helpful and patient with us during our 30+ day decision making process. While they did quote our trade, they were also helpful in discussing our options as well. Key point to them was not turn around time, but to see that we were happy with the decision to be made. At no point did we feel rushed or pushed. Great people. More
by Kyle
Employees Worked With
Brian O'Connor
April 21, 2019
An extremely easy day Rose & the team took excellent care of me from the minute I arrived at the dealership. It was my first time to have my station wagon serviced at t Rose & the team took excellent care of me from the minute I arrived at the dealership. It was my first time to have my station wagon serviced at this location And I couldn’t be happier with Everything!! Thx Kids!!! More
by Johnnyp🎹
April 19, 2019
Excellent service It was first time for me at this dealership, it was a pleasant experience in spite of going to a dealership. Excellent service by Rose at Jim Ellis V It was first time for me at this dealership, it was a pleasant experience in spite of going to a dealership. Excellent service by Rose at Jim Ellis Volkswagen dealership More
by PT
Employees Worked With
Rose Shuck
April 19, 2019
Service Experience Rose is a awesome tech and very detailed oriented. This is my first time here and I can honestly say I will be bring my car here until the wheels fall Rose is a awesome tech and very detailed oriented. This is my first time here and I can honestly say I will be bring my car here until the wheels fall off. Rose is extremely determined to give nothing but excellent customer service. She will go the extra mile with whatever to get the job done. More
by Larry
Employees Worked With
Rose Shuck
