Jim Ellis Volkswagen of Chamblee

Another superb visit to the Service Center Thank you for the consistent excellent service my car and I receive at Jim Ellis VW. Rose Was wonderful and got me in quickly for a service appointme Thank you for the consistent excellent service my car and I receive at Jim Ellis VW. Rose Was wonderful and got me in quickly for a service appointment and I sincerely appreciate that! Again, thanks for always providing excellent service and taking great care with my car! More

Routine service The service center at Jim Ellis is excellent. I'm a returning customer for 15 years now, both for sales and service. I am always treated like family a The service center at Jim Ellis is excellent. I'm a returning customer for 15 years now, both for sales and service. I am always treated like family and feel like a VIP the second I walk in. Rose did an excellent job answering my questions and was very thorough on checkin and checkout. I met Paul for the first time and he was very helpful when I had additional questions pertaining to my service. He personally showed me how to use some of the features on my GTI. Overall, the service was exceptional! I look forward to coming back in 2020 to work with Phil to buy my next VW! More

40K Maintenance Rose was great. She is professional, courteous and keeps you informed of the progress of your vehicle. The entire service team does an outstanding job Rose was great. She is professional, courteous and keeps you informed of the progress of your vehicle. The entire service team does an outstanding job from the point you pull up, to when you leave, in a nice clean car after they wash it for you. Highly recommend. More

Service VW Jim Ellis ATL. Rose is the best as always. She pays very close attention to my service needs and questions. She is thoughtful, courteous, and she is always professio Rose is the best as always. She pays very close attention to my service needs and questions. She is thoughtful, courteous, and she is always professional. More

Service, Quality & Delivery Stellar! I woke up to find a puddle at the front of my car and when I started it up the thermostat light came on. I called Rose Schuck and she was able to get I woke up to find a puddle at the front of my car and when I started it up the thermostat light came on. I called Rose Schuck and she was able to get me in that afternoon. I dropped off my car, was issued a loaner and while there were other issues that came up afterward everything was addressed correctly and professionally. I'm grateful and appreciative of Rose and the teams help and professionalism. More

Rose is wonderful I had a low coolant light that kept coming on. I didn’t make an appointment, but rather drive straight to the dealer service center which I have grown I had a low coolant light that kept coming on. I didn’t make an appointment, but rather drive straight to the dealer service center which I have grown to trust. The water pump was leaking and needed to be replaced. Rose is fair and honest and always explains all of the service procedure to me. There are never any suprises More

Safety recall was a huge inconvenience but Rose made the entire visit seamlessly and without a hitch. The friendly professionalism was much appreciated. Thank you was a huge inconvenience but Rose made the entire visit seamlessly and without a hitch. The friendly professionalism was much appreciated. Thank you More

If you've lost your way... ask for Trey at Jim Ellis VW Trey was great to work with. No pressure at all just a genuinely nice sales person. I asked questions he answered. No surprises. And Karl the fina Trey was great to work with. No pressure at all just a genuinely nice sales person. I asked questions he answered. No surprises. And Karl the finance guy. This is my second time working with him. Awesome. Explained the terms, the where and whys. Smooth transaction. I will definitely do business with Jim Ellis VW of Chamblee again. More

Customer for life Great customer service, attentive/friendly teams in all departments. Family has several cars from this location, will definitely be repeat customers f Great customer service, attentive/friendly teams in all departments. Family has several cars from this location, will definitely be repeat customers for all future needs. More

Millo Antola Millo was perhaps the finest rep I've ever met. Extremely thorough in explaining the vehicle and knowledgeable. He didn't try to push but wanted to Millo was perhaps the finest rep I've ever met. Extremely thorough in explaining the vehicle and knowledgeable. He didn't try to push but wanted to help me make and informed decision. It was a very pleasant experience. I've not purchased yet but I cannot recommend Millo high enough. He is extremely professional and courteous. More