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Jim Ellis Volkswagen of Chamblee

Atlanta, GA

4.8
644 Reviews
Jim Ellis Volkswagen of Chamblee was opened in 1971 and is the flagship dealership of the Jim Ellis Automotive Group, an automotive group consisting of 21 dealerships and 17 brands. Jim Ellis Volkswagen of Chamblee is a 2022 Wolfsburg Crest Club winner, a prestigious award bestowed by Volkswagen of America to the top Volkswagen dealers in customer experience for sales and service. The dealership opened a new state-of-the-art facility in 2023 at the location of the first dealership.
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5855 Peachtree Blvd.

Atlanta, GA

30341

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Showing 644 reviews

August 27, 2019

Jim Ellis VW Rose Schuck is always available and kind knowledge of your issues with your car and a great problem solver.Rose makes sure you get an update on and un More

by Qarter57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Martucci, Lance Jeter, Brian Bolton, Rose Shuck
Aug 28, 2019 -

Jim Ellis Volkswagen of Chamblee responded

We are very happy to have provided you with such a positive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Thank you for taking the time to give us this feedback. Have an awesome day!

August 26, 2019

Rose is the best Rose is always very responsive, kind and reliable. My new car Tiguan has been has many issues and she always helps to fix issues. I guess I has bad More

by hyeyounchun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Shuck
Aug 28, 2019 -

Jim Ellis Volkswagen of Chamblee responded

It is so great to hear that you had such a positive experience in our service department. Thank you for taking the time to give us this feedback. We look forward to seeing you again soon. Have a great day!

August 22, 2019

Rose Shuck Rose was wonderful, helped a lot in the process of fixing my 2012 Passat. Very happy with the service provided. She was prompt in responding my text. More

by EMpassat
Recommend Dealer
Yes
Employees Worked With
Rose Shuck
Aug 28, 2019 -

Jim Ellis Volkswagen of Chamblee responded

We are so glad to hear that Rose was able to provide you with such a positive experience. Thank you for taking the time to give us this feedback. Have a great day!

August 19, 2019

Fast, friendly and professional Millo, our salesperson, and Karl, the finance associate, were both extremely helpful, efficient and friendly. We explained that we knew what we want, More

by mkspringer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Millo Antola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2019 -

Jim Ellis Volkswagen of Chamblee responded

We're so happy we were able to help you out! We will be sure to pass your kind words along to Millo and the rest of the team. Thank you for taking the time to give us this feedback. Have a great day!

August 17, 2019

Rose IS the Best Booked a time online-was greeted by a nice young guy and Rose had my account pulled up and was ready when I walked in!! Impressive More

by Johnnyp🎹
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Coleman, Zoë Ray , Rose Shuck
Aug 21, 2019 -

Jim Ellis Volkswagen of Chamblee responded

Johnny, we are glad to hear that Rose was so helpful and that you had a great experience in our service department. We look forward to your next visit. Have a great day!

August 17, 2019

Professional & friendly Rachel was professional yet personable and was able to explain the various details of the car buying process. A positive and stress-free experience an More

by Mr. QX80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Jeter, Rachel Shoap
Aug 21, 2019 -

Jim Ellis Volkswagen of Chamblee responded

We are very happy to have provided you with such a positive experience. Thank you for taking the time to give us this feedback. We will be sure to pass your comments along to Rachel and the rest of the team. Have a great day!

August 14, 2019

Rose & Team Are Awesome as Always! My add-blue service light came on and I called Rose Shuck and got in right away. The service took about an hour from drop off to completion and I wai More

by GAJohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Shuck
Aug 16, 2019 -

Jim Ellis Volkswagen of Chamblee responded

John, we are so glad to hear about your positive experience in our service department. We will be sure to pass your kind words along to Rose and the rest of the team. Thank you for taking the time to give us this feedback. Have a great day!

August 10, 2019

1st time buying at a dealership Trey Shaw and Lance Jeter were great!!! It was a fast and easy process, we were guided every step of the way and all questions were answered. It was m More

by Luis1123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Jeter, Trey Shaw
Aug 14, 2019 -

Jim Ellis Volkswagen of Chamblee responded

Luis, we are so glad to hear that Trey and Lance were able to provide you with such a positive, first-dealership experience. We look forward to the next time we get to work with you. Have an awesome day!

August 08, 2019

Excellent service Had an issue with my sunroof. Rose and the Jim Ellis team could not of been more professional. I work in the customer service arena and was truly impr More

by windsur
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Shuck
Aug 09, 2019 -

Jim Ellis Volkswagen of Chamblee responded

Thank you for this kind review about our service department. We are so glad to hear that you had such a positive experience and we look forward to the next time we get to work with you. Have an awesome day!

August 08, 2019

Rose is awesome! So professional, knowledgeable, and truly cares about her customers! I have greatly appreciated her advice and knowledge about my VWs. I enjoyed my More

by Jenwitcher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Shuck
Aug 09, 2019 -

Jim Ellis Volkswagen of Chamblee responded

Thank you for this positive review about our service department and for being such a loyal VW customer. We look forward to the next time we get to work with you and your family. Have a great day!

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