Jim Ellis Volkswagen of Chamblee

Exceptional and one of a kind! Millo knows exactly how to treat a customer and makes sure he can help you all through out the process. He not only makes sure to explain everything, Millo knows exactly how to treat a customer and makes sure he can help you all through out the process. He not only makes sure to explain everything, get you the best deal possible, and give you his most honest and truthful recommendations, but he will continue helping you even after your purchase, with ANY car questions and will respond immediately. BEST service I’ve ever had at a dealership and he deserves to be recognized for his amazing attention, customer service, knowledge, and friendly atttitude. More

Just a Battery I texted Rose Shuck at JE Volkswagen Monday after having taken Uber to work due to an aging dead battery in my 2012 Tiguan. She told me to bring it in I texted Rose Shuck at JE Volkswagen Monday after having taken Uber to work due to an aging dead battery in my 2012 Tiguan. She told me to bring it in.to be checked. When I arrived, Scott told me she’d been expecting me & would be right back. She appeared in less than a minute & got it organized. Sure enough the battery had to be replaced. It was quick, easy & painless. I was in and out in less than hour, And, she even got it washed too! Can’t ask for more than that!! Thanks Rose 🌹! More

Great service Recommending Rose to be everyone’s Customer Service Rep. She’s fantastic. I appreciate her explanation about the service on my vehicle & answering my Recommending Rose to be everyone’s Customer Service Rep. She’s fantastic. I appreciate her explanation about the service on my vehicle & answering my questions for me to understand. More

Consistent and Dependable Rose is my Service Advisor and she is always willing to meet my needs. She is always sensitive to my schedule, I travel frequently, and she strives t Rose is my Service Advisor and she is always willing to meet my needs. She is always sensitive to my schedule, I travel frequently, and she strives to ensure that I get Service, even with last minute requests. She ensures that every detail is covered and that any factory recall or warranty items are taken care of. Rose is professional, courteous and very customer oriented. More

My second experience with Rose (Shuck), was exemplary. Start to finish my experience was well above my expectations. Rose was professional, courteous, and kept me totally in the communications loop. In add Start to finish my experience was well above my expectations. Rose was professional, courteous, and kept me totally in the communications loop. In addition to superb service, her attention to detail identified a small defect in one of my tires that I had not previously observed on my front, drivers side tire. That could have been disastrous. As a result of my previous career as a nuclear evaluator, I typically do not give the top rating. In this case Rose and the support organization get the best rating and I have nothing to offer for improvement. Additionally, “World” (one of the entry bay support individuals) provided excellent support helping me to understand the “loaner”. I asked one question, he got in the car and gave me a complete introduction to its features. The Jim Ellis culture is admirable! More

Excellent Service Unfortunately I was hit and my Jetta SEL PREM was totaled. I needed a new car. There was no doubt in my mind where to go, and who to call. I contac Unfortunately I was hit and my Jetta SEL PREM was totaled. I needed a new car. There was no doubt in my mind where to go, and who to call. I contacted Millo Antola of Jim Ellis Volkswagen of Chamblee. Why? Because he, Lance Jeter, and Mike Martucci provided excellent customer service during my first purchase. It was like seeing family. I'm a very happy customer. More

Better than expected Rachel did a great job. She was very informative, patient and friendly. I hate buying cars, she made the experience as painless as possible. Everyon Rachel did a great job. She was very informative, patient and friendly. I hate buying cars, she made the experience as painless as possible. Everyone we dealt with was friendly. More

Used car She made you fall in love. Very fast, good price, if i buy another one. Zoe is my first choice , highly recommend. X x x She made you fall in love. Very fast, good price, if i buy another one. Zoe is my first choice , highly recommend. X x x More

Jim Ellis’s Success is a direct result of doing things right From sales to their service department I always feel like they have my best interests at heart and that’s saying a lot. Rose, Ms.VW Service Advisor From sales to their service department I always feel like they have my best interests at heart and that’s saying a lot. Rose, Ms.VW Service Advisor Extrodinare is a prime example of that. They do things right! More