Jim Ellis Volkswagen of Chamblee

Car Buying at Jim Ellis VW The most professional, courteous and welcoming sales and service team I have ever had the pleasure of doing business with! The whole process from star The most professional, courteous and welcoming sales and service team I have ever had the pleasure of doing business with! The whole process from start to finish was thoughtful and efficient and I feel like they truly had our best interest as a top priority. More

Awesome experience! Awesome experience. Steve Saladino was my salesman. He walked me through everything and was patient and attentive. I was also amazed by the staff who Awesome experience. Steve Saladino was my salesman. He walked me through everything and was patient and attentive. I was also amazed by the staff who was not even dealing with me and we so helpful. The place was clean and efficient. More

Rose comes through with excellent service ROSE Aways handles my Service in a timely manner..excellent quality VW service and a clean car... Phil Coleman my Sales contact and Friend introduced ROSE Aways handles my Service in a timely manner..excellent quality VW service and a clean car... Phil Coleman my Sales contact and Friend introduced me to Rosy and I thank him for that.The service team for Rose goes beyond my expectations.....I Love My V-dub More

I was not gonna stay with VW After being very disappointed with my old Tiguan bought from another dealership, I dealt with Scott from the Service Center who was fabulous. He intro After being very disappointed with my old Tiguan bought from another dealership, I dealt with Scott from the Service Center who was fabulous. He introduced me to a great team, Millo, Brian and Jocelyn, to discuss my options and I ended up staying in the VW family! Their service was great and I love my new car. Thank you! More

Excellent service.! He is very friendly and efficient, I would definitely recommend buying with him and I would return with him.. thank you Millo for you help. would definitely recommend buying with him and I would return with him.. thank you Millo for you help. More

Salesperson was great Trey was awesome, very happy working with him. Sales managers however need to return customer calls. Left two messages with them, never heard back. Ne Trey was awesome, very happy working with him. Sales managers however need to return customer calls. Left two messages with them, never heard back. Neither came by either to thank me or congratulate me on my purchase - best practice would be to do so. Experience at Global Imports BMW is light years more polished and better but Trey himself was great. Y’all also need to get your phone system working - got stuck in an endless loop several times, phone selections were not working or no.real.person.ever.picked.up!!! More

Great Experience Rachel was very friendly and knowledgeable. I had a great experience working with her and would definitely recommend purchasing from Jim Ellis in the Rachel was very friendly and knowledgeable. I had a great experience working with her and would definitely recommend purchasing from Jim Ellis in the future. More

Great service Rose was my auto advisor and as always provides great service with a warm smile. She is always helpful and goes above and beyond to make sure I get q Rose was my auto advisor and as always provides great service with a warm smile. She is always helpful and goes above and beyond to make sure I get quality service. More

Responsive and Honest I had a handbreak hickup i wanted to have checked Rose got me the very next morning and very shortly , she came back to me, told me they looked at it I had a handbreak hickup i wanted to have checked Rose got me the very next morning and very shortly , she came back to me, told me they looked at it and that all was fine. And they wouldn't charge me It was just a checkup on my side but the customer service rhey gave equalled to much more! I go there in a heartbeat More

Rachel found me the perfect car I have been very intimidated by car shopping and haven’t enjoyed the experience in the past. I avoided coming in, and was considering switching up dea I have been very intimidated by car shopping and haven’t enjoyed the experience in the past. I avoided coming in, and was considering switching up dealers after 10 years of loyalty to VW. Fortunately I took a chance, and somehow Rachel knew the perfect car for me and I didn’t even know. She was the best sales person I have had in 10 years w Jim Ellis. I will buy again from her - she provided exactly the info I needed to make an informed decision, and get a fun car. Customer service and outgoing desire to make sure you are happy was truly outstanding. More