Jim Ellis Volkswagen of Chamblee

Best car buying experience from start to finish I was looking for a fun and reliable hatchback and decided on a VW gti. I came to Jim Ellis VW and was immediately blown away by their knowledge and p I was looking for a fun and reliable hatchback and decided on a VW gti. I came to Jim Ellis VW and was immediately blown away by their knowledge and professionalism. To the point and honest, they were patient and very helpful with my needs. Trey and the sales manager Mike were great through the whole process. I can't recommend enough going to one of the Jim Ellis dealerships for your next vehicle purchase. More

Thank you Rachel! Ms. Shoap was knowledgable about the 2019 Jetta I purchased. I wasn't planning to purchase a car but she was an incredible saleswoman without using a Ms. Shoap was knowledgable about the 2019 Jetta I purchased. I wasn't planning to purchase a car but she was an incredible saleswoman without using any pressuring tactics. She also was friendly but respectful and made me feel valued as a customer.. Furthermore, she was infinitely patient with me when she was showing me all the bells and whistles of the new car. I plan to refer all my female friends to her. By the way, there was a male sales rep who was talking to his customer in a very condescending manner. I felt very uncomfortable listening to him. Had he helped me instead of Rachel, I probably would not have purchased a car at Jim Ellis. He was a real turn off. More

I had the best Dealership experience during and after the purchase. I would recommend this team to anyone buying a new or used vehicle. I plan on buying another vehicle in the near future and will definitely purchase. I would recommend this team to anyone buying a new or used vehicle. I plan on buying another vehicle in the near future and will definitely buy from Jessica-Atkins and Lance Jeter More

GREAT car buying experience!Thank you Phil Coleman for GREAT car buying experience! Thank you Phil Coleman for the seamless car purchase experience. I didn’t know it could be that easy! 5 stars f GREAT car buying experience! Thank you Phil Coleman for the seamless car purchase experience. I didn’t know it could be that easy! 5 stars for sure! More

First time buyer it was great! They were Very reasonable and met my needs!! I’m a first time buyer and they were really patient with me especially since it was a lot t it was great! They were Very reasonable and met my needs!! I’m a first time buyer and they were really patient with me especially since it was a lot to process. More

A wonderful experience! My wife and I want to give Zoe two thumbs up for making our experience so easy! We had driven three plus hours to look at used CPO TDI Jetta sportwag My wife and I want to give Zoe two thumbs up for making our experience so easy! We had driven three plus hours to look at used CPO TDI Jetta sportwagens, and had stopped at another dealership prior to going to Jim Ellis VW. This other dealer had not cleaned or detailed the vehicle and when we took it for a test drive the car barely made it back. Not a good way to start our car buying experience. We let Zoe know we were headed her way and when we pulled up the car was out front completely detailed with our name on the dashboard and everything ready to go. During the test drive she answered all of our questions and concerns and was just a pleasure to be around. This made our long trip entirely worthwhile. The purchase steps were easy thanks to Lance Jeter. Everything was straightforward, well explained and we were finished in no time to make our drive home. Very nice. The car was everything we were looking for and we are looking forward to many miles with our TDI. I highly recommend Zoe and those we came in contact with that day and will keep them in mind the next time we need a vehicle. Thanks so much. More

First brand new car purchase, best car-buying experience! I knew I needed a new car and already had my eye on Jettas and Tiguans. Almost everyone helped me decide what was important to me, what I needed, and I knew I needed a new car and already had my eye on Jettas and Tiguans. Almost everyone helped me decide what was important to me, what I needed, and what I wanted to purchase. Rachel was patient, very informative on all car details, and helped make the process as (painless) as possible. She is a great listener, cheery, and able to guide customers to the right decision. She made the whole experience feel like working with family, not just salespeople. I felt as though Rachel and every other salesperson and manager had my best interest at heart- it truly was not just a sale for them! More

Jim Ellis VW of Chamblee and especially Rachel Shoap were amazing. There was absolutely no pressure and Rachel went above and beyond to make sure we found the perfect car for our family. Highly recommended amazing. There was absolutely no pressure and Rachel went above and beyond to make sure we found the perfect car for our family. Highly recommended! More