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Jim Ellis Volkswagen of Chamblee

Atlanta, GA

4.8
644 Reviews
Jim Ellis Volkswagen of Chamblee was opened in 1971 and is the flagship dealership of the Jim Ellis Automotive Group, an automotive group consisting of 21 dealerships and 17 brands. Jim Ellis Volkswagen of Chamblee is a 2022 Wolfsburg Crest Club winner, a prestigious award bestowed by Volkswagen of America to the top Volkswagen dealers in customer experience for sales and service. The dealership opened a new state-of-the-art facility in 2023 at the location of the first dealership.
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5855 Peachtree Blvd.

Atlanta, GA

30341

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Showing 644 reviews

January 24, 2020

Great Service I stopped in to try to a VW Atlas as part of a full day of test driving. Jessica was fantastic. She genuinely listened to what our family needed in More

by cacbuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2020 -

Jim Ellis Volkswagen of Chamblee responded

Thank you so much for taking the time to write us this fantastic review and giving our dealership such a high star rating! We are happy to hear that Jessica provided you with a refreshing presence, and was able to give you reliable information on that particular vehicle. We try our best to please our customers as best as we can, and we are happy to hear that Jessica allowed you to do so. Hope to see you soon and have a great day!

January 23, 2020

I have never been so impressed with a car dealership, as I am with Jim Ellis Volkswagen in Chamblee. The staff was very professional, courteous and quite helpful. I didn’t feel pressured at all. Steven, More

by theasmithPassat
Recommend Dealer
Yes
Employees Worked With
Steve Saladino, Jocelyn Peterson
Feb 04, 2020 -

Jim Ellis Volkswagen of Chamblee responded

Thank you for taking the time to leave us this review. We are happy to hear that Steven listened and was able to execute your concerns and get you into VW Passat. Thank you for your business and have a great day!

January 23, 2020

Before I shop for anything of value I look at the customer reviews. It’s no wonder this wonderful company has a solid 5 star rating. Steve was absolutely great!! He was knowledgeable and not pushy.. More

by dcook5ster
Recommend Dealer
Yes
Employees Worked With
Karl Jiram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Saladino
Feb 04, 2020 -

Jim Ellis Volkswagen of Chamblee responded

Thank you so much for taking the time to leave us this review. We are happy to know that Steven provided you with a great experience and lead you to the vehicle you wanted. Thank you for your business and have a great day!

January 22, 2020

This dealership really valued my time and my concerns. I always know that I’m going to get the best help with these people here. More

by Juan Cuin
Recommend Dealer
Yes
Employees Worked With
Millo Antola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Bolton, Ryan Barry
Feb 04, 2020 -

Jim Ellis Volkswagen of Chamblee responded

Juan, thank you for writing this fantastic review and giving our dealership such a high star rating! We appreciate you and have a great day!

January 20, 2020

Excellent experience! Just traded in my Jetta for a beautiful Tiguan SEL R line. The car was as beautiful as the service! Mike and Jocelyn made it a simple process, kudos More

by Ms Shell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Martucci, Jocelyn Peterson
Feb 04, 2020 -

Jim Ellis Volkswagen of Chamblee responded

Thank you so much for taking the time to write this review. We are happy to hear that Mike and Jocelyn helped with an experience that was smooth and simple. Thank you for your business, enjoy your vehicle and have a great day!

January 19, 2020

Rachel Shoap...What can I say, she made us comfortable from the time we walked in the door. She was wealth of knowledge with a great personality. Rachel was personable as well a professional- Anyone looki More

by lspsoul
Recommend Dealer
Yes
Employees Worked With
Michael Landin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Jiram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Shoap
Feb 04, 2020 -

Jim Ellis Volkswagen of Chamblee responded

Thank you so much for taking the time to leave us this review! We are happy to hear that Rachel was able to allow you to recommend her. We appreciate your business and have a great day!

January 18, 2020

A Magical Experience with Destiny How does one even begin to summarise such a monolithic event in so few words? Can language convey the magic and charm that flows so effusively from th More

by raoulduke25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Shoap, Jocelyn Peterson
Feb 04, 2020 -

Jim Ellis Volkswagen of Chamblee responded

Thank you so much for taking the time to write this heartfelt review on Rachel, and for giving the dealership a high rating. We are happy to hear that Rachel provided you with an amazing experience. We are pleased she led you in the right direction and was able to navigate through your journey and accomplish something great. Thank you for your business and heartfelt words. Have a great day!

January 16, 2020

Great service and great team. Made the experience excellent and seamless. Full overview of all the features was very useful for my drive home. Thanks More

by daithifoley
Recommend Dealer
Yes
Employees Worked With
Millo Antola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Jiram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2020 -

Jim Ellis Volkswagen of Chamblee responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! We are happy to hear that our service provided you with an excellent and seamless experience.

January 08, 2020

I had great experience.when I got there,Richiel,amazing sells personal,made us I m like my home .and she takeroff us and gives us five star service More

by Ibrahim
Recommend Dealer
Yes
Employees Worked With
Rachel Shoap
Jan 09, 2020 -

Jim Ellis Volkswagen of Chamblee responded

Ibrahim, it is great to read such wonderful comments about your recent experience with us. We will be sure to share this positive feedback with Rachel. Enjoy your new Volkswagen!

January 07, 2020

Millo was a joy. Millo was a joy to work with. He was very patient and addressed all our concerns. Jocelyn processed our financing in record time. We will defiantly re More

by Cjspe1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Millo Antola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jocelyn Peterson
Jan 09, 2020 -

Jim Ellis Volkswagen of Chamblee responded

We are so glad to hear that Millo and Jocelyn provided you with such a positive experience during your visit to our store. We appreciate you taking the time to refer us to all of your friends. We look forward to seeing your again soon. Have an awesome day!

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