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Jim Ellis Volkswagen of Chamblee

Atlanta, GA

4.9
650 Reviews
Established in 1971, Jim Ellis Volkswagen of Chamblee is the flagship of the Jim Ellis Automotive Group, which includes 21 dealerships, 17 brands, a collision center and a stand-alone service center. The dealership has been the No. 1 Volkswagen retailer in Georgia for new and certified pre-owned (CPO) sales for four consecutive years and ranked No. 5 in the nation for CPO sales in 2024. Additionally, Jim Ellis Volkswagen of Chamblee was named a 2025 Consumer Choice Award Winner for Business Excellence, a J.D. Power 2024 Dealer of Excellence, and a six-time CarFax Top-Rated Dealer. The dealership also ranked No. 2 in the region for parts and accessory sales. In December 2023, Jim Ellis Volkswagen of Chamblee began operations from a new state-of-the-art facility at its original location. Visit Jim Ellis Volkswagen of Chamblee at 5855 Peachtree Blvd., Atlanta, GA 30341, or online at JimEllisVWAtlanta.com.
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5855 Peachtree Blvd.

Atlanta, GA

30341

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Showing 650 reviews

February 24, 2020

The rudest dealership in town. I purchased a used Cadillac six months ago worn to have a oil change with Cadillac you won’t believe the problems I have. Ellis guys are constantly c More

by DVT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robby Boleman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2020 -

Jim Ellis Volkswagen of Chamblee responded

We apologize for the inconvenience with your experience. Here at Jim Ellis, we only want the best for our customers, and I will be sure to inform our management team to reach out to you about your issues. Have a great day!

February 23, 2020

My whole car buying experience with Millo was super quick and streamlined. No complaints at all. I was always hesitant to purchase a car from a franchise dealer but Millo exceeded my expectations. Very comm More

by B. Temple
Recommend Dealer
Yes
Employees Worked With
Millo Antola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2020 -

Jim Ellis Volkswagen of Chamblee responded

Thank you so much for taking the time to leave us this review and high rating. Your satisfaction means a lot to us, and we are happy to hear that Millo made your car buying experience a great one. We appreciate your business and have a great day!

February 23, 2020

If I could give a higher rating then 5 stars I would. Millo was able to find 2 cars in one day and we still came in under our price cap. My girls have the “dream” car for their first car thanks to Mill More

by Hbcleveland
Recommend Dealer
Yes
Employees Worked With
Millo Antola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The lady that did all the financial work. She was great!, Jocelyn Peterson
Feb 25, 2020 -

Jim Ellis Volkswagen of Chamblee responded

Thank you so much for taking the time to leave is this review and high rating. We are happy to hear that Millo was able to provide you the services you needed for your first car! We appreciate your business and have a great day!

February 20, 2020

Made car shopping a pleasurable experience. The dealership was a example of how a retail organization that interacts with the consumer should be. From the person that greeted us to the sales p More

by sueandcr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robby Boleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Millo Antola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Jiram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Shaw
Feb 23, 2020 -

Jim Ellis Volkswagen of Chamblee responded

Thank you so much for taking the time to leave us this review and high rating. We appreciate your business and are happy to hear that your experience went well. Your satisfaction means a lot to us, and we are happy that you were impressed with our services. Thank you for your business and have a great day!

February 20, 2020

This place Rocks!!! Such a wonderful experience. Zoe greeted us with a wonderful smile and a super personality. We had such ease shopping for our vehicle and the entir More

by aeroanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zoë Ray , Jocelyn Peterson
Feb 21, 2020 -

Jim Ellis Volkswagen of Chamblee responded

Thank you so much for taking the time to leave us this review and high rating. We are so happy that Zoe was able to give you a great Jim Ellis experience and led you to your new Jetta TDI. Also, we appreciate your business and have a great day!

February 18, 2020

Alex and Jocelyn were outstanding to work with . Straight forward and honest. Very pleased with my purchase and their diligence in delivering premium customer service ... very satisfied customer More

by Tcarroll
Recommend Dealer
Yes
Employees Worked With
Alex Sosnovsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jocelyn Peterson
Feb 20, 2020 -

Jim Ellis Volkswagen of Chamblee responded

Thank you so much for taking the time to leave us this review and high rating. We are happy to hear that Alex and Jocelyn provided a great experience. Your satisfaction means a lot to us. We appreciate your business and have a great day!

February 14, 2020

I am very happy with my new vehicle! Rachel made the experience fun and concentrated on what I wanted. She was great to work with! The manager Michael was very involved and helpful throughout the proces More

by lillianf
Recommend Dealer
Yes
Employees Worked With
Michael Landin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Shoap, Shelby Kidwell
Feb 18, 2020 -

Jim Ellis Volkswagen of Chamblee responded

Thank you for taking the time to leave us this review and high rating. Your satisfaction means so much to us. We are happy to hear that Rachel was able to provide her services. We appreciate your business and have a great day!

February 12, 2020

Lame yah and Rachel were very helpful, courteous and very professional. They answered all my questions and Rachel even followed after the sale was completed to make everything was running smoothly. More

by Derek
Recommend Dealer
Yes
Employees Worked With
Rachel Shoap, Kameyah Ransom
Feb 13, 2020 -

Jim Ellis Volkswagen of Chamblee responded

Derek, thank you for taking the time to leave us this review and high rating. We are pleased to hear that Rachel was able to answer all of your questions, and helped your process go smooth. We appreciate your business and have a great day!

February 10, 2020

Ace was very knowledgeable and kind. I scheduled maintenance for my Passat. When I arrived I was greeted and felt welcomed.. It was a blessing to have Ace as my technician.. I received extraordinari More

by onlyrenag
Recommend Dealer
Yes
Employees Worked With
Ace Rodriguez, Will Williams
February 05, 2020

Professional service, friendly staff I enjoyed meeting Millo and his colleagues in the sales office. The guys from the customer service department were very helpful in an unrelated issue. More

by stephenohare
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Millo Antola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tylor Woolson, Jocelyn Peterson
Feb 05, 2020 -

Jim Ellis Volkswagen of Chamblee responded

Thank you so much for taking the time to leave us this review and high rating. We are pleased to know that Millo was able to address all of your questions and concerns, and he was very professional. Thank you for your business and have a great day!

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