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Jim Ellis Volkswagen of Chamblee
Atlanta, GA
652 Reviews
Jim Ellis Volkswagen of Chamblee was opened in 1971 and is the flagship dealership of the Jim Ellis Automotive Group, an automotive group consisting of 21 dealerships and 17 brands. Jim Ellis Volkswagen of Chamblee is a 2022 Wolfsburg Crest Club winner, a prestigious award bestowed by Volkswagen of America to the top Volkswagen dealers in customer experience for sales and service. The dealership opened a new state-of-the-art facility in 2023 at the location of the first dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 652 reviews
March 10, 2025
Its Monday 3/10/25, no communication has happend! (I was asked to wait til today) Its just not hard to correct a wrong. The biggest problem is the FAKE red tape and time used as an excuse NOT to reme (I was asked to wait til today) Its just not hard to correct a wrong. The biggest problem is the FAKE red tape and time used as an excuse NOT to remedy a problem! This location somehow achieved a massive rebuild/ upgrade to the facilities; but not any refreshing of personnel training? So now you end up with a tuxedo on S*%T! FYI the clip was done on FRIDAY 3/7/25 More
by douglas favors
Employees Worked With
March 10, 2025
Its Monday 3/10/25, no communication has happend! (I was asked to wait til today) Its just not hard to correct a wrong. The biggest problem is the FAKE red tape and time used as an excuse NOT to reme (I was asked to wait til today) Its just not hard to correct a wrong. The biggest problem is the FAKE red tape and time used as an excuse NOT to remedy a problem! This location somehow achieved a massive rebuild/ upgrade to the facilities; but not any refreshing of personnel training? So now you end up with a tuxedo on S*%T! FYI the clip was done on FRIDAY 3/7/25 More
by douglas favors
Employees Worked With
March 10, 2025
Its Monday 3/10/25, no communication has happend! (I was asked to wait til today) Its just not hard to correct a wrong. The biggest problem is the FAKE red tape and time used as an excuse NOT to reme (I was asked to wait til today) Its just not hard to correct a wrong. The biggest problem is the FAKE red tape and time used as an excuse NOT to remedy a problem! This location somehow achieved a massive rebuild/ upgrade to the facilities; but not any refreshing of personnel training? So now you end up with a tuxedo on S*%T! FYI the clip was done on FRIDAY 3/7/25 More
by douglas favors
Employees Worked With
March 10, 2025
Its Monday 3/10/25, no communication has happend! (I was asked to wait til today) Its just not hard to correct a wrong. The biggest problem is the FAKE red tape and time used as an excuse NOT to reme (I was asked to wait til today) Its just not hard to correct a wrong. The biggest problem is the FAKE red tape and time used as an excuse NOT to remedy a problem! This location somehow achieved a massive rebuild/ upgrade to the facilities; but not any refreshing of personnel training? So now you end up with a tuxedo on S*%T! FYI the clip was done on FRIDAY 3/7/25 More
by douglas favors
Employees Worked With
February 11, 2025
My sale person Millo was outstanding. He went over and beyond with assisting me through out. He went over and beyond with assisting me through out. More
by sheniquea87
Employees Worked With
February 11, 2025
Thanks for excellent customer service and a big support to have my new car for a new year of 2025 to have my new car for a new year of 2025 More
by Ndesta21
Employees Worked With
February 11, 2025
Ali was such a pleasure to work with! She felt more like a friend than a salesperson. She was very patient with me and did not pressure me into getting something I did not want. She felt more like a friend than a salesperson. She was very patient with me and did not pressure me into getting something I did not want. More
by Marjorie
Employees Worked With
January 27, 2025
Millo: knowledgeable, courteous, non-pushy and a very pleasant person to work with! He even continued to help me after the purchase explaining details and helping me set up cell phone, etc. Of all the pleasant person to work with! He even continued to help me after the purchase explaining details and helping me set up cell phone, etc. Of all the years that I have been dealing with this Volkswagen dealership, it was the most pleasant experience and revived my faith in the dealership More
by Rmminar
Employees Worked With
November 23, 2024
Sales process was nice and easy. Everyone from my client advisor to sales manager to finance manager was great. Everyone from my client advisor to sales manager to finance manager was great. More
by Ja_ja_jason
June 17, 2024
I had a really positive experience at Jim Ellis Volkswagen of Chamblee. Chaney Moore was my sales associate. He was very knowledgeable about the vehicles and assisted me with my car buying. I will Volkswagen of Chamblee. Chaney Moore was my sales associate. He was very knowledgeable about the vehicles and assisted me with my car buying. I will definitely recommend this dealership. The staff were all smiling faces and some asked if I had been helped. Jessica was awesome as well. I had an awesome experience at this dealership. More
by Satisfied customer
