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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,268 Reviews

4,268 Reviews of Toyota of McDonough - Service Center

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October 31, 2023

We were there a long time but there were several things for them to check. A great job was done. Jamari kept us updated during the time. He made sure everything was done. A shuttle took us to shopping More

by LHGIBSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamari Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Lhgibson! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 31, 2023

Great service, friendly people, clean waiting area with a coffee bar. Timely service completed as promised. More

by WandaJATL66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2023 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Wandajatl66! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 31, 2023

Hi, Jim Ellis Toyota of Mc Donough has very good customer service and I would recommend them. More

by RJHARRISRJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2023 -

Jim Ellis Toyota of McDonough responded

Rjharrisrj, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!

October 31, 2023

Chris in service went above and beyond to assist me. . Really appreciate him. Thanks Chris. More

by karenereid07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in Service
Nov 12, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Karenereid07! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

October 30, 2023

Kept me informed and was very timely with response and delivery time of vehicle. Thank you Oscar for Outstanding Service! More

by Tre_wlkr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Tre_wlkr! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 28, 2023

They are about being in time. They are respectful, attentive and they will go out their way to make sure you are satisfied. More

by 44nwilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin Kerse
Oct 31, 2023 -

Jim Ellis Toyota of McDonough responded

44nwilson, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 27, 2023

Everyone was very helpful. Oscar even worked to say my last name correctly! The service was fast, too! More

by Penny Krisell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Penny Krisell! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 27, 2023

Everyone was polite and friendly. Jamari did a great job showing us the Highlander we came to drive and decide to buy. He was very helpful. Just like we’d been knowing him a long t More

by LHGIBSON
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamari Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2023 -

Jim Ellis Toyota of McDonough responded

Lhgibson, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 27, 2023

Wait is too long for oil change when you have an appointment. I travel 45 miles south of McDonough and try to schedule my appointments early in the morning so I won’t run into traffic but I’ve been More

by DAVISANDREA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

October 27, 2023

Friendly, professional, convenient. The work was done in a timely manner. I will return for future oil changes. More

by ADAVIS3130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lavar...5 stars
Oct 31, 2023 -

Jim Ellis Toyota of McDonough responded

Adavis3130, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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