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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,275 Reviews

4,275 Reviews of Toyota of McDonough - Service Center

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January 30, 2024

Comfortable environment, friendly staff, quick and efficient service. Overall my experience was positive. Highly recommended. More

by annakaye.burgher
Recommend Dealer
Yes
Employees Worked With
Lavar
Feb 02, 2024 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Annakaye.burgher! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 30, 2024

Great customer service. Reasonable wait time for service. I enjoyed receiving a video explaining the multi point inspection, it was helpful and provided details about things More

by Ljanielle
Recommend Dealer
Yes
Employees Worked With
Victoria
Feb 02, 2024 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Ljanielle! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 30, 2024

Oscar is always tops! Keeps me informed of time , costs and options.???? A++ Outstanding!! 👍💪 The Best! More

by jhudson1405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Johnson
Jan 30, 2024 -

jhudson1405 responded

Can’t beat the service!

January 30, 2024

I always have a pleasant experience when I come here. Just got tired rotated and oil change. I love your free coffee bar. More

by kimrichardson78
Recommend Dealer
Yes
Feb 02, 2024 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Kimrichardson78! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 30, 2024

5 Very good service Oscar always great should be a 5 not 5 Attentive and fast service More

by Lohness
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Johnson
Feb 02, 2024 -

Jim Ellis Toyota of McDonough responded

Lohness, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

January 30, 2024

Good coffee and great service I had some coffee actually a latte and chatted with Judy and watched all the fun stuff More

by A1ACTIONCASH
Recommend Dealer
Yes
Employees Worked With
Aspen Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aspin
Aug 07, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback! We're glad you enjoyed the coffee and had a great time chatting with our lovely Ms. Judy. It's wonderful to hear that you enjoyed the atmosphere and service at our dealership. We look forward to seeing you again! Thanks again for your business. Take care!

January 29, 2024

Very efficient and services were fine. Except for wanting to charge $400 to replace front wheel tire pressure sensor. That's nuts when you can get aftermarket ones for $60 installed at Dis More

by JANE.GRESHAM
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Persaud
Feb 02, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Jane.gresham. Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 29, 2024

I always have a positive experience at the dealership. The assistant service managers always make sure I am taken care of when I get serviced. Ms. Peggie is a joy to chat with while I sip on my hot chocol More

by tia501g
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Johnson
Jul 30, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful feedback! We’re delighted to hear that you consistently have a positive experience at our dealership and that our assistant service managers take great care of you. If you have any more questions or need further assistance, please don’t hesitate to reach out. We look forward to continuing to serve you in the future!

January 28, 2024

Great professional service. Lavar conducted himself professionally, was polite, respectful and kind. A real credit to the organization. More

by GANDJOVERTON
Recommend Dealer
Yes
Employees Worked With
Lavar Freder
Jan 30, 2024 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Gandjoverton! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 28, 2024

Very quick service. The attention to detail was great. I loved the video footage of my car. That was very nice More

by COURTNEY.SIMON16
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Jan 30, 2024 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Courtney.simon16! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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