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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,268 Reviews

4,268 Reviews of Toyota of McDonough - Service Center

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February 10, 2024

They were nice and professional. They were able to get me in and out in under an hour. More

by Tamica P.
Recommend Dealer
Yes
Employees Worked With
Ashley
Feb 13, 2024 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Tamica P.! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

February 09, 2024

I was greeted and checked in promptly. I was constantly updated on the inspection and work being done. My vehicle was serviced quickly. More

by TRAT657
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Johnson
Feb 13, 2024 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Trat657! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

February 09, 2024

My service rep was very helpful and went beyond. I don't feel like saying anymore thank you More

by joashouri
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Feb 13, 2024 -

Jim Ellis Toyota of McDonough responded

Joashouri, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

February 08, 2024

Professional I am tired. Late evening. In and out quickly c Good night to y'all More

by sqr322
Recommend Dealer
Yes
Feb 10, 2024 -

Jim Ellis Toyota of McDonough responded

Sqr322, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

February 08, 2024

Professional I am tired. Late evening. In and out quickly c Good night to y'all More

by sqr322
Recommend Dealer
Yes
Feb 10, 2024 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

February 08, 2024

The wait period was too long, wheel part broken by mechanic. I waited almost 2 hrs, because a wheel part was broken and had to be replaced. More

by CAROLC131
Recommend Dealer
Yes
Feb 10, 2024 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

February 08, 2024

Very good. Not pushy on trying to sell things I did not need. Very pleasant experience More

by Coats47905
Recommend Dealer
Yes
Employees Worked With
Lavar Freder
Feb 10, 2024 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Coats47905! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

February 08, 2024

The service was timely and proper The lady at the coffee station was beyond kind! Which was truly appreciated. The young lady that communicated with me throughout the process was patient and kind as well. T More

by laurennorthcut
Recommend Dealer
Yes
Feb 10, 2024 -

Jim Ellis Toyota of McDonough responded

Laurennorthcut, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

February 08, 2024

Lavar Frederick was his name very professional, helpful in explaining what my car issues were, got my car in and back to me less than an hour or so. Very very good worker. I was very happy w my service. More

by aliciamccrae
Recommend Dealer
Yes
Feb 08, 2024 -

aliciamccrae responded

Lavar Frederick was his name very professional, helpful in explaining what my car issues were, got my car in and back to me less than an hour or so. Very very good worker. I was very happy w my service.

February 08, 2024

They had me in and out! Raymond is the best!! Will recommend him to everyone! More

by Amy
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Persaud
Feb 10, 2024 -

Jim Ellis Toyota of McDonough responded

Amy, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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