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Toyota of McDonough - Service Center

McDonough, GA

4.7
4,268 Reviews

4,268 Reviews of Toyota of McDonough - Service Center

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March 09, 2024

It was great The girl who was the service writer was very informative and very helpful More

by Kpjlove
Recommend Dealer
Yes
Mar 11, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

March 09, 2024

Oscar has been my service manager for at least the last 4 years. He has always made sure that he provides me with the information on what I need done to my car and when it should be done. He is someone I tru More

by FAMBROHR
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Johnson
Mar 11, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

March 08, 2024

My experience was great, I don't have any complaints I don't know what else to say More

by ekjmmjj46
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I don't know Katie kerce
Mar 11, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

March 08, 2024

Great customer service, great team. The whole team provide great service. They provided a great deal. More

by kkookieco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Johnson
Mar 11, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, your positive review means a lot to us and we’re happy we could help you! Please don't hesitate to reach out to us if there's anything more we can do!

March 08, 2024

Like the experience and the fact that they did sell me the truck being out of state. More communication would be nice as the taxes were calculated incorrectly but was ultimately taken care of. More

by la10czar
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
A. Harris
Mar 11, 2024 -

Jim Ellis Toyota of McDonough responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

March 08, 2024

Overall, great! My experience was what a customer deserves. Informative and courtesy. I don't remember waiting long. I got the service I need without the hassle. The More

by LRG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lavar
Mar 11, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

March 08, 2024

Raymond is truly a man of service. He makes sure we have full understanding of what is happening or going on with our vehicles. His customer service is always top notch and precise. Th More

by mikalunderwood7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

March 07, 2024

Oscar was awesome as always and took care of my concerns with my vehicle Any issues with my vehicle have always been taken care of. More

by LaWannaGraham12
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Johnson
Mar 10, 2024 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

March 07, 2024

The dealership was nice. The lobby area was nice and and they were pretty honest about what was wrong with my car and didn't try to oversell me on a bunch of stuff that I did More

by tramara18
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reid Millikan
Mar 10, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

March 07, 2024

Ashley was very friendly and helpful. She assisted me with having my suv serviced very well. More

by ReneTharpe525
Recommend Dealer
Yes
Employees Worked With
I worked with Ashley Wilunda Hound
Mar 10, 2024 -

Jim Ellis Toyota of McDonough responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Toyota of McDonough. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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