Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
4,268 Reviews of Toyota of McDonough - Service Center
Sort by
July 12, 2019
Excellent staff and service reps. Great staff and effort from all. Also, accommodations are great. Reid Millikan is an asset to your company's service area. I will be returning for Great staff and effort from all. Also, accommodations are great. Reid Millikan is an asset to your company's service area. I will be returning for future service, even though I purchased from South Lake Toyota, but never again!!!! More
by Rick
Verified CustomerEmployees Worked With
Reid Millikan
July 11, 2019
Excellent Service Reid was awesome. He is attentive and caring. He is committed to helping his customers. I always enjoy working with him. I will be back. Reid was awesome. He is attentive and caring. He is committed to helping his customers. I always enjoy working with him. I will be back. More
by samuelsterry
Employees Worked With
Misty Powers, Susan Crawford, Robert Scott
July 11, 2019
Perfect service Everyone on the service drive was professional and kind. They assisted me with my vehicle and readily answered my questions. I owe them my deepest tha Everyone on the service drive was professional and kind. They assisted me with my vehicle and readily answered my questions. I owe them my deepest thanks. More
by kenedimitchell
Employees Worked With
Reid, Amanda
July 11, 2019
Oil change Meghan is always friendly whenever she sees me in the Service area even if she is not the Service Advisor for the day on my car Meghan is always friendly whenever she sees me in the Service area even if she is not the Service Advisor for the day on my car More
by janeteninspire
Employees Worked With
Jeremy Richardson
July 11, 2019
Excellent customer service. Great customer service, Toyota Team members are friendly, knowledgeable, and attentive to my needs. Love receiving the email notifications when servic Great customer service, Toyota Team members are friendly, knowledgeable, and attentive to my needs. Love receiving the email notifications when service has been completed/ additional issues need addressing More
by ERICA.HOLLIS
Employees Worked With
sorry don't remember
July 11, 2019
Communication I needed a tire replaced and it wasn't in stock. I was told it be in the next day. I didn't receive a call to come in . I called to see if it was in a I needed a tire replaced and it wasn't in stock. I was told it be in the next day. I didn't receive a call to come in . I called to see if it was in and it was. It wasn't until after I was waiting for the tire replacement the service clerk came in the waiting area to inform me. I wasn't pleased at all . More
by shellymuhammad07
July 11, 2019
Wait time & Cost :( I made an appointment for an oil change and still had to wait two hours. The price was much higher than Honda next door for the oil change. I don't ne I made an appointment for an oil change and still had to wait two hours. The price was much higher than Honda next door for the oil change. I don't need an appointment either at Honda and wait half the time. This was my first time at Toyota for services and unfortunately the last. The customer service people I dealt with were amazing and a great staff, but the wait time put me over the top, especially with an appointment scheduled. My time is just as valuable as yours.. More
by kim.talbott
Employees Worked With
I dont remember their names.
July 11, 2019
Professional, courteous and fast! Absolutely love taking my Toyota Camry to get serviced at Toyota of Mcdonough because they know exactly what my car needs and they are professional an Absolutely love taking my Toyota Camry to get serviced at Toyota of Mcdonough because they know exactly what my car needs and they are professional and fast about it! A little expensive but worth the pay! More
by cjbenitez1
Employees Worked With
Other Employees :
Angel Barahona, Gerald Hopkins, Gerald Lofton
July 11, 2019
amazing Awesome customer service would not change a thing quick and out the door. Advisors are all friendly and work as a team to get you through the visit Awesome customer service would not change a thing quick and out the door. Advisors are all friendly and work as a team to get you through the visit More
by kaylasebra
Employees Worked With
Amanda Cambron
July 11, 2019
Raymond was awesome! In and out when promised, very good service. Raymond was awesome, everyone was friendly. would recommend to anyone who has a Toyota or not. awes In and out when promised, very good service. Raymond was awesome, everyone was friendly. would recommend to anyone who has a Toyota or not. awesome. More
by ctewheel
Employees Worked With
