4,254 Reviews of Toyota of McDonough - Service Center
Oil change I was very please with service everyone was so helpful and they give me a tour over the place! And the service was very quick! Thanks again I was very please with service everyone was so helpful and they give me a tour over the place! And the service was very quick! Thanks again More
Everyone greets you with a smile, and I was pleased with the It is a great place to service your car. Everyone treated me with respect and gave me outstanding service, and I will always be back there either for It is a great place to service your car. Everyone treated me with respect and gave me outstanding service, and I will always be back there either for service or when I want to purchase a new car or trade one. More
Tundra 35K Service Reid is always a pleasure to deal with. He keeps you posted on the status of your vehicle and this location is very professional and courteous! Reid is always a pleasure to deal with. He keeps you posted on the status of your vehicle and this location is very professional and courteous! More
Service Department Pleased with service and complimentary shuttle!!The shuttle to nearby shopping made the wait much easier. Our driver was very courteous. Everythin Pleased with service and complimentary shuttle!!The shuttle to nearby shopping made the wait much easier. Our driver was very courteous. Everything went very smoothly. More
Excellent staff and service reps. Great staff and effort from all. Also, accommodations are great. Reid Millikan is an asset to your company's service area. I will be returning for Great staff and effort from all. Also, accommodations are great. Reid Millikan is an asset to your company's service area. I will be returning for future service, even though I purchased from South Lake Toyota, but never again!!!! More
Excellent Service Reid was awesome. He is attentive and caring. He is committed to helping his customers. I always enjoy working with him. I will be back. Reid was awesome. He is attentive and caring. He is committed to helping his customers. I always enjoy working with him. I will be back. More
Perfect service Everyone on the service drive was professional and kind. They assisted me with my vehicle and readily answered my questions. I owe them my deepest tha Everyone on the service drive was professional and kind. They assisted me with my vehicle and readily answered my questions. I owe them my deepest thanks. More
Oil change Meghan is always friendly whenever she sees me in the Service area even if she is not the Service Advisor for the day on my car Meghan is always friendly whenever she sees me in the Service area even if she is not the Service Advisor for the day on my car More
Excellent customer service. Great customer service, Toyota Team members are friendly, knowledgeable, and attentive to my needs. Love receiving the email notifications when servic Great customer service, Toyota Team members are friendly, knowledgeable, and attentive to my needs. Love receiving the email notifications when service has been completed/ additional issues need addressing More
Wait time & Cost :( I made an appointment for an oil change and still had to wait two hours. The price was much higher than Honda next door for the oil change. I don't ne I made an appointment for an oil change and still had to wait two hours. The price was much higher than Honda next door for the oil change. I don't need an appointment either at Honda and wait half the time. This was my first time at Toyota for services and unfortunately the last. The customer service people I dealt with were amazing and a great staff, but the wait time put me over the top, especially with an appointment scheduled. My time is just as valuable as yours.. More