Back

Toyota of McDonough - Service Center

McDonough, GA

4.6
4,254 Reviews

4,254 Reviews of Toyota of McDonough - Service Center

Sort by
July 16, 2019

Oil change I was very please with service everyone was so helpful and they give me a tour over the place! And the service was very quick! Thanks again More

by allisonharris951
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your positive comments about Jim Ellis Toyota of McDonough. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

July 16, 2019

Everyone greets you with a smile, and I was pleased with the It is a great place to service your car. Everyone treated me with respect and gave me outstanding service, and I will always be back there either for More

by ngarcon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I forget the guy that took the info and send it to the service guys
Jul 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your positive comments about Jim Ellis Toyota of McDonough. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

July 15, 2019

Tundra 35K Service Reid is always a pleasure to deal with. He keeps you posted on the status of your vehicle and this location is very professional and courteous! More

by wayner2ski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Bennett
Jul 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your positive comments about Jim Ellis Toyota of McDonough. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

July 14, 2019

Service Department Pleased with service and complimentary shuttle!!The shuttle to nearby shopping made the wait much easier. Our driver was very courteous. Everythin More

by cda926
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Crawford
Jul 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your positive comments about Jim Ellis Toyota of McDonough. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

July 12, 2019

Excellent staff and service reps. Great staff and effort from all. Also, accommodations are great. Reid Millikan is an asset to your company's service area. I will be returning for More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
Jul 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your positive comments about Jim Ellis Toyota of McDonough. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

July 11, 2019

Excellent Service Reid was awesome. He is attentive and caring. He is committed to helping his customers. I always enjoy working with him. I will be back. More

by samuelsterry
Recommend Dealer
Yes
Employees Worked With
Misty Powers, Susan Crawford, Robert Scott
Jul 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your positive comments about Jim Ellis Toyota of McDonough. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

July 11, 2019

Perfect service Everyone on the service drive was professional and kind. They assisted me with my vehicle and readily answered my questions. I owe them my deepest tha More

by kenedimitchell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reid, Amanda
Jul 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your positive comments about Jim Ellis Toyota of McDonough. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

July 11, 2019

Oil change Meghan is always friendly whenever she sees me in the Service area even if she is not the Service Advisor for the day on my car More

by janeteninspire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Richardson
Jul 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your positive comments about Jim Ellis Toyota of McDonough. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

July 11, 2019

Excellent customer service. Great customer service, Toyota Team members are friendly, knowledgeable, and attentive to my needs. Love receiving the email notifications when servic More

by ERICA.HOLLIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
sorry don't remember
Jul 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your positive comments about Jim Ellis Toyota of McDonough. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

July 11, 2019

Wait time & Cost :( I made an appointment for an oil change and still had to wait two hours. The price was much higher than Honda next door for the oil change. I don't ne More

by kim.talbott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I dont remember their names.